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Ron Westphal Chevrolet

Aurora, IL

4.5
418 Reviews

1425 US-34

Aurora, IL

60503

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418 Reviews of Ron Westphal Chevrolet

March 03, 2016

Honest and Caring Shaun is young but very knowledgeable, he truly went out his way to make our dream SUV possible. We shopped around and were disappointed. They have ga More

by gbf4l01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Nichols
Mar 08, 2016 -

Ron Westphal Chevrolet responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Shaun was able to gain your trust in our business. Congratulations on your purchased and thank you for your recommendation as well. We look forward to servicing your future automotive needs! All the best, Bill Houlis, General Manager - (630) 898-9630

February 25, 2016

great customer service. My husband and I where in desperate need of a new vehicle and our situation was a little diffrent we needed a 7 seater vehicle. Our only option was th More

by Jolene0130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Houlis, Danny Cardinal
Mar 01, 2016 -

Ron Westphal Chevrolet responded

Jolene, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Danny and Bill went above and beyond for you; it is just an example of why they are such a great asset to our team. We will make sure they hear of your kind words. All of us at Ron Westphal Chevrolet await your return. Please let us know how we may be able to help next! Sincerely, Bill Houlis, General Manager - (630) 898-9630

December 19, 2015

Pleasantly happy Rich was great, never pushy, listened to exactly what I said I liked and did not like. Warm, friendly and great sense of humor! Everyone was extremel More

by Jslavik245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Buechele, Joe Marozas, Richard Graham
Jan 07, 2016 -

Ron Westphal Chevrolet responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Rich was so positive. We look forward to seeing you again. Bill Houlis, General Manager - (630) 898-9630

November 06, 2015

Easy breezy! After my first experience today at Ron Westphal Chevy, I can highly recommend this dealership. Their sales and management staff was so undeniably easy More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Houlis, Shaun Nichols
Nov 07, 2015 -

Ron Westphal Chevrolet responded

Charles, your kind words mean lot to us. We appreciate your feedback and are happy to hear that Shaun and I were able to meet your needs. At Ron Westphal Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Thank you for your recommendation. We look forward to assisting you with your future sales and service needs. Best, Bill Houlis, General Manager - (630) 898-9630

November 05, 2015

Straight forward, honest, friendly staff My wife and I came in knowing which car we wanted. They gave us a great deal and beat the other dealership's price. The sales consultant we worked wit More

by markv85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Nichols, Joe Marozas
Nov 07, 2015 -

Ron Westphal Chevrolet responded

Thanks so much for this great review, Mark. We try to create a honest, friendly and professional service for all of our customers. Congratulations on your new car! If you need anything else at all, please come back to see us. Also, check out Facebook for exclusive content and deals. Regards, Bill Houlis, General Manager - (630) 898-9630

Nov 07, 2015 -

Ron Westphal Chevrolet responded

Charles, your kind words mean lot to us. We appreciate your feedback and are happy to hear that Shaun and I were able to meet your needs. At Ron Westphal Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Thank you for your recommendation. We look forward to assisting you with your future sales and service needs. Regards, Bill Houlis, General Manager - (630) 898-9630

November 03, 2015

Very warm environment My experience from the time I called for an appointment to upgrade my SUV from a 2012 to a 2016. When I arrived I was greeted at the door by Richard G More

by Terry Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Graham
Nov 07, 2015 -

Ron Westphal Chevrolet responded

Terry, I am happy to hear your time spent with Richard was pleasant. Congratulations on your SUV 2016! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Be sure to check us out on Facebook so you can take advantage of our many great specials and incentives. Regards, Bill Houlis, General Manager - (630) 898-9630

September 08, 2015

Most enjoyable car buying experience yet! Robert Ithier was friendly, knowledgeable and made us feel welcome. The transaction was the quickest and least painful car buying experience we have e More

by rlogue58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ithier
Sep 14, 2015 -

Ron Westphal Chevrolet responded

Thanks for this nice review! Robert truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Kind regards, Bill Houlis, General Manager - (630) 898-9630

August 25, 2015

Shaun is the guy to go to Shaun approached me when I got on the lot He was very polite and helpful When we were both talking about which car I wanted. Helped me out with the my More

by Magster9199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Nichols
Aug 27, 2015 -

Ron Westphal Chevrolet responded

Thank you for your kind feedback, We are pleased to hear Shaun helped get you into a vehicle you wanted. We love hearing how great your experience was with our staff. Congratulations and thank you for choosing Ron Westphal Chevrolet. We would love to work with you again! Best regards, Bill Houlis, General Manager - (630) 898-9630

July 24, 2015

best purchase experience we've had in a long time My husband and I came in to trade his old vehicle and purchase a used vehicle. Shaun was great and made the process very simple, straight forward and More

by slate2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Nichols
Jul 24, 2015 -

Ron Westphal Chevrolet responded

Thank you for leaving this glowing feedback. We appreciate your feedback and are happy to hear that Shaun was able to help you during your visit. At Ron Westphal Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make every experience as simple and straight forward as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Regards, Bill Houlis, General Manager - (630) 898-9630

July 22, 2015

Happy Ending Thank you to Brian Crunican and Mike Kalsto. You made my day! I appreciate your efforts and will definitely let others know how you took care of More

by nothappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kalsto, Brian Crunican
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