Ron Tonkin Toyota
Portland, OR
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We were very happy with the customer service experience. We have purchased from Ron Tonkin Toyota about 5 years ago and were happy with them then as well. Great people and very friendly. Good price on the We have purchased from Ron Tonkin Toyota about 5 years ago and were happy with them then as well. Great people and very friendly. Good price on the car, fair. David was very helpful and courteous and friendly with our children. He was helpful in expediting the process quickly for us. More
I was very pleased what I experience there David was very helpful and trying to help me in everyway he can, giving me all different kinds of options on the pickup and he even keeps following up with me on my helpful and trying to help me in everyway he can, giving me all different kinds of options on the pickup and he even keeps following up with me on my option I received to be put on after I bought the pickup he keep me informed. More
First of all I would like to start off by stating that I am super satisfied with my purchase of a 2011 Tacoma Double Cab. I had been researching this vehicle for quite some time, about two years since I ori am super satisfied with my purchase of a 2011 Tacoma Double Cab. I had been researching this vehicle for quite some time, about two years since I originally set my mind on the fact that owning one would be fantastic. After driving around a 2001 for a few years, i finally decided to trade up. I drove around the Portland area, and maybe because of my age or if i appeared not to be a credible person, I was not taken very seriously. I felt like nobody was willing to put in an extra effort into selling me a vehicle. I was handed a brochure and told, come back and see us when you are serious about buying. WOW. Their loss, because as soon as I walk in to Ron Tonkin, I met Ali Rahima, and he was very professional and understood exactly what I wanted, without all the little tricks of trying to convince me to look at other things that weren't important. Along that line, whatever things I asked about he explained in full detail, as well as informing me about criteria which actually related to my interests. I walked out of there feeling like I had made an awesome bargain, with not a thing to regret. When I buy again, and even my friends, I will always go and see him, because years down the road I will always remember the experience I had. I was brought here by a friend that was very happy, and I will recommend this Sales person and Dealership anytime. Thanks again! More
The sales process was not time-consuming. I was quoted a very good price from the beginning. Mohammed went out of his way to get me the color I wanted (he had to get it from another dealership) and even de very good price from the beginning. Mohammed went out of his way to get me the color I wanted (he had to get it from another dealership) and even delivered it to me so I didn't have to wait around for it to arrive. More
We thought Rene was very personable and EASY to work with. We found him informative and knowledgeable as well. He took his time with us to show the attributes of the Prius as well as the "how to's". with. We found him informative and knowledgeable as well. He took his time with us to show the attributes of the Prius as well as the "how to's". We would definitely refer our friends and family to Rene for any purchase. Steve was also very helpful and easy to work with and we enjoyed meeting him. We were impressed with Rony with his knowledge and his efforts to make the paperwork go smoothly and easy. You have these 3 amazing employees that we did enjoy meeting and dealing with. More
My wife and I bought our first Toyota from Steve DeFord at Ron Tonkin. Steve was very patient with us as we came to the dealer not knowing what kind of car we wanted. We spent hours test driving cars and n at Ron Tonkin. Steve was very patient with us as we came to the dealer not knowing what kind of car we wanted. We spent hours test driving cars and never felt any pressure. Steve was also very knowledgeable about all the models we were interested in and was able to answer all the questions we had. When it came time to negotiate, the process was so painless - we have had so many negative experiences in the past that this was a breath of fresh air. More
As my first vehicle buying experience, I was concerned about finding what I wanted at a decent price and through a good dealership. I did a lot of research online and Tonkin had one of the better sites ou about finding what I wanted at a decent price and through a good dealership. I did a lot of research online and Tonkin had one of the better sites out there. When I initially contacted Tonkin I was introduced to my salesperson, Muhammed Babar Khan. I first spoke to Mr. Khan on the phone as I do not live in Portland. Mr. Khan answered my many calls and questions over the next few days, and even took videos of vehicles in which I was interested and e-mailed them to me to view. He explained every last detail to me in honest and gave me helpful advice which aided in my decision. I did not feel any pressure and got to choose the vehicle I wanted to buy. When I came up for a test drive Mr. Khan was cheerfully there to greet me at Tonkin's fine facilities. After examining the vehicle and going for the test drive we got down to business. Mr. Khan patiently helped me all of the way through the process, from explaining financing options to going over the vehicle facts and the actual signing. It was great working with him and feel he met all of my needs. I am very happy with the purchase and appreciate how smooth the process was. I would like to thank Tonkin for hiring great sales associates like Mr. Khan and running such a smooth and reputable business. You'll find that they definitely stand out from other dealerships, providing excellent service and friendly people. I look forward to buying another vehicle from Tonkin in the future! More
Ken is great. The process is simple and faster and service is great. The delivery service is great too. He took the picture for me and make sure the vehicle is on the way. I was noticed when the docum service is great. The delivery service is great too. He took the picture for me and make sure the vehicle is on the way. I was noticed when the document is sent out. I think the sales person is great. More
Bob & Romie in service are awesome, and when I listen to them speak to other customers I believe their experience is awesome as well! Thanks so much for being one of the best customer service reps I know to them speak to other customers I believe their experience is awesome as well! Thanks so much for being one of the best customer service reps I know and for explaining the services you do and for the ones that are in the near future. I feel safe when I get back into my car after your team has looked my vehicle over! More
Patrick and Allwyn listened to my needs. They were respectful of my time. They answered all of my questions. The information that was provided to me was straight forward, honest, and fair. I will r respectful of my time. They answered all of my questions. The information that was provided to me was straight forward, honest, and fair. I will recommend Patrick and Allwyn to others. Ryan in finance did an excellent job as well. More