Ron Tonkin Toyota
Portland, OR
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Great Experience I went to another Toyota dealer for years out of location convenience but I finally switched to Tonkin & couldn’t have been more pleased - great servi I went to another Toyota dealer for years out of location convenience but I finally switched to Tonkin & couldn’t have been more pleased - great service team, nice facility and excellent work. Never pushed for unneeded work. Felt totally trustworthy - don’t waste time at other dealers - go to Tonkin Toyota for your service needs. More
Mitchell is amazing I only go to this location because of Mitchell. I have struggled in the past with communication and thoroughness of work. Mitchell takes the time to e I only go to this location because of Mitchell. I have struggled in the past with communication and thoroughness of work. Mitchell takes the time to ensure I understand, delivers on what he promises and reads me as a customer. If and when you lose him you will lose me!! More
Courteous staff Excellent frendly staff that know Thier stuff and how to take care of customers I well always recommend Ron Tonken Toyota to my frends thank you Excellent frendly staff that know Thier stuff and how to take care of customers I well always recommend Ron Tonken Toyota to my frends thank you More
Car maintenance Ravi was very friendly. He was also very helpful in answering my questions about my Toyota Care Warranty and funny as well. I would definetly choose h Ravi was very friendly. He was also very helpful in answering my questions about my Toyota Care Warranty and funny as well. I would definetly choose him next time! More
Thank You to Brandon Hall and to the service people for servicing and for fixing the problem of my car.They are very friendly and accomadating people.Happy for to Brandon Hall and to the service people for servicing and for fixing the problem of my car.They are very friendly and accomadating people.Happy for their service More
Salesman & Dealership The dealership has been tops in sales With top sales personnel & service & personnel Preformance. Erik Hicks was very helpful in helping me choose my The dealership has been tops in sales With top sales personnel & service & personnel Preformance. Erik Hicks was very helpful in helping me choose my Purchase More
Great service If you want excellent service please ask for Ravi Kim and Evan Muncy. You Won’t be disappointed!!! We will be back. Thank you Ravi. If you want excellent service please ask for Ravi Kim and Evan Muncy. You Won’t be disappointed!!! We will be back. Thank you Ravi. More
Didn't disclose some major issues I went to this dealership in the late afternoon to look at a car. It wasn't quite what I was looking for and the friendly salesman recommended more ca I went to this dealership in the late afternoon to look at a car. It wasn't quite what I was looking for and the friendly salesman recommended more cars and we looked around for the while. Toward the end of the afternoon a car was recommended that looked really good. I looked around it and test drove it and things seemed good. I told him I wasn't sure about just buying a car I don't know much about and he told me that they have 3 extremely stringent inspection checklists they follow and he was confident that the car had no issues. Like a sucker I ended up buying the car that evening. After driving it around during the day I noticed deep scratches in the front and back windows, some deep enough to get your fingernail into. (These scratches had not been visible in the twilight when I was shown the car.). Also the steering wheel adjustment would come loose and the streering column would collapse (a common problem that should have been inspected for) I texted my salesman about it and he immediately sent me back a text that basically said it's my problem. I reached out to their customer service lady who seemed nice, strung me out for about a month before saying management decided it was my problem. So they didn't disclose these not obvious problems, and I am a sucker who trusted a dealer and didn't take it to a mechanic to get it checked out. Do yourself a favor and avoid this dealership so you don't end up like me. More
Really easy My first experience with Justin was a few years ago. I was pleasantly surprised that he left me alone as I looked over the car I was interested in. No My first experience with Justin was a few years ago. I was pleasantly surprised that he left me alone as I looked over the car I was interested in. Now I've purchased three cars from him. All three were finalized by email including trade. Pretty incredible. I'd not experienced anything like that during my 45 years of buying cars for myself and my wife. More
. . . "Unbelievable experience" . . . . . Willy, Zack, and the rest of the staff at Ron Tonkin Toyota, went out of their way to take care of my business in the most professional manor that I h Willy, Zack, and the rest of the staff at Ron Tonkin Toyota, went out of their way to take care of my business in the most professional manor that I have EVER experienced at ANY car dealership! My hats off, and I salute you guy's! Thank you so much for your attention to details, and the swiftness that you handled my car purchase! I look forward to a LONG relationship with Ron Tonkin Toyota! More