Ron Tonkin Toyota

Helpful, knowledgeable. Robin did a great job explaining this the second we got there it's hard to drop a bunch of money on car repairs but it's easier if you feel like you h Robin did a great job explaining this the second we got there it's hard to drop a bunch of money on car repairs but it's easier if you feel like you have all the information you need to make an informed decision. More

Jimmy in Service is the best! I love Ron Tonkin Toyota Service Department because of Jimmy. Jimmy always provides excellent customer service...always keeps me updated on the status I love Ron Tonkin Toyota Service Department because of Jimmy. Jimmy always provides excellent customer service...always keeps me updated on the status of my car, and is an all around nice guy! I have 2 Toyota dealerships closer to my home, but go here because of Jimmy. More

Had to bring car back next day. The dealer had checked off all items as "done" but they weren't. Had to bring the car back the next day to get the car re-inspected (another day of mi The dealer had checked off all items as "done" but they weren't. Had to bring the car back the next day to get the car re-inspected (another day of missed work for me) and they still missed items like wiper blades that should have been replaced. All the dealer did "to make me happy" was offer a free car wash coupon worth about $3:00 More

Great job Aaron Very efficient. Thorough and professional courteous honest communication. Competent advisors who care about Toyota brand.. I appreciate the service an Very efficient. Thorough and professional courteous honest communication. Competent advisors who care about Toyota brand.. I appreciate the service and have taken my Toyota here for years. More

Thorough and deliberate I appreciate careful explanations on any problems, and rating system on how much of a problem it is... immediately. Friendliness and trustworthiness i I appreciate careful explanations on any problems, and rating system on how much of a problem it is... immediately. Friendliness and trustworthiness is very important to me. More

Great customer service Great customer service!Bobby was really nice and friendly, considerate for my service done as quick as possible made an extra step by called his boss Great customer service!Bobby was really nice and friendly, considerate for my service done as quick as possible made an extra step by called his boss because I had three kids with me. Thank you Bobby More

Great experiences. Justin is AMAZING! He helped with the purchase of my first vehicle a year and a half ago and we were able to go back and trade that in for an amazing Justin is AMAZING! He helped with the purchase of my first vehicle a year and a half ago and we were able to go back and trade that in for an amazing family vehicle. Just let Justin know what you’re looking for and he will make it happen! More

Great Service Henry Wu explained everything that might be considered in keeping up my Rav 4. Then he helped by prioritizing what really needed to be done, making s Henry Wu explained everything that might be considered in keeping up my Rav 4. Then he helped by prioritizing what really needed to be done, making sure I knew what should be done next time. More

Sales and Service -- both positive experiences I have worked with this dealership for over a year, and every time, I've been treated with respect and care from a number of different people in the S I have worked with this dealership for over a year, and every time, I've been treated with respect and care from a number of different people in the Sales and Service departments. In Sales, Justin is positive and attentive, and he answers questions efficiently and clearly. On the Service side, most recently I worked with Bobby, who is warm and shows concern for both the customer and the vehicle. Bobby is knowledgable and thorough, and I will continue to go to Tonkin for service in the future. I have gone to other dealers, but they are not all the same. I definitely recommend Tonkin. More

Bad brake job Terrible experience with brake job here. Paid over $1100 for original brake job which took from Saturday until Monday late afternoon. Problems from da Terrible experience with brake job here. Paid over $1100 for original brake job which took from Saturday until Monday late afternoon. Problems from day one. I’ll NEVER return back here for ANYTHING! Garbage More