Ron Tonkin Toyota
Portland, OR
Filter Reviews by Keyword
By Type
Showing 366 reviews
There are still folks that care I had just totaled my 2016 Toyota Corolla Sport and wound up with just a broken wrist. I brought the car I could get with the money I had (a 2011 To I had just totaled my 2016 Toyota Corolla Sport and wound up with just a broken wrist. I brought the car I could get with the money I had (a 2011 Toyota Corolla LE) in to ask you folks if you could fix the gas flap on the outside of the car. When I pulled the latch it did not open. I had a quote of over $225 to get it fixed. A gentleman by the name of Cameron greeted me and said he would have his foreman take a look at it. At that time Jeremy came over and looked over the situation and said the parts would be about $10.00. He said bring it in Tuesday when we get the parts and they would see what they could do. On Tuesday I arrived and a young man by the name of Ravi said Jeremy said to watch for me. Those two young men at the desk kept me informed all the time. In about an hour Jeremy came and said it was fixed. He said Ravi would take me into the cashier. They said the price was different then what they quoted. I thought oh oh. Actually it was only $9.55. At that point I lost it and gave Ravi a big hug. Jeremy should be glad he was in a meeting or he would have got hugged also.. Thank you Cameron for steering me to Jeremy and keeping me informed and thanks Ravi for cheering me up while waiting. I could have lost over $200 and that would be devastating on my budget. Ron Tonkin, you are fortunate having fine young folks like this working for you.. More
Exceeded Expectations! I never thought I would describe a car buying experience as “pleasant”, but here we are. I’ve been shopping around and doing research for weeks, and h I never thought I would describe a car buying experience as “pleasant”, but here we are. I’ve been shopping around and doing research for weeks, and have experienced my fair share of uncomfortable, high-pressure sales tactics. I decided to try Ron Tonkin Toyota because I had heard positive feedback about them. Craig Doby was the perfect sales consultant for us. He was kind, genuine, and transparent. At no point did I feel pressured or anxious. We felt so respected by him that I was happy to give him our business, and will gladly refer friends to him if the opportunity arises. I hope he gets the recognition he deserves for being an outstanding member of the Ron Tonkin team! Thank you Craig! More
Mechanic did a fantastic job on my vehicle and customer service are great. I’m gonna take my car there every appointment for oil change service are great. I’m gonna take my car there every appointment for oil change More
Routine service visit Vehicle was serviced on time (about 5 minutes longer than quoted but I asked for extras). Service Manager explained all and signed me up for cost-savi Vehicle was serviced on time (about 5 minutes longer than quoted but I asked for extras). Service Manager explained all and signed me up for cost-saving plan. Coffee was good; internet good. More
Great sales experience Craig was great! Super friendly and straight forward. I would definitely send my friends to see him. Told him what I was looking for and he knew what Craig was great! Super friendly and straight forward. I would definitely send my friends to see him. Told him what I was looking for and he knew what would be a good fit at a good price. Thanks Craig! More
Easy peasy Craig helped with my first ever car purchase! He made this process simple and was patient when it took an hour for me to get insurance. He was transpa Craig helped with my first ever car purchase! He made this process simple and was patient when it took an hour for me to get insurance. He was transparent and gave me his honest opinions and really helped me understand what I was getting into. More
Late review of service back in May This is a late review of service back in May, the service advisor who helped me was Jimmy Chow. He is very friendly and does a good job on my car ever This is a late review of service back in May, the service advisor who helped me was Jimmy Chow. He is very friendly and does a good job on my car every visit. More
This is a review of service I had this weekend , the service advisor who helped me I believe was Fanuel according to the text message I received. He was very friendly and did a good job on my car. , the service advisor who helped me I believe was Fanuel according to the text message I received. He was very friendly and did a good job on my car. More
Craig Don't was GREAT! Craig did such a great job and was so helpful. He was honest, straight forward and knowledge. I would recommend him to anyone looking to buy a car in Craig did such a great job and was so helpful. He was honest, straight forward and knowledge. I would recommend him to anyone looking to buy a car in the future. Thank you Craig!!! More