Ron Tonkin Toyota
Portland, OR
Filter Reviews by Keyword
By Type
Showing 366 reviews
3 stars because buying a new car always takes too long. We were at the dealership for 6 hours. That said we bought 2 cars: a corrolla hybrid and a rav4 hybrid. The deals on both cars were good but not fabu We were at the dealership for 6 hours. That said we bought 2 cars: a corrolla hybrid and a rav4 hybrid. The deals on both cars were good but not fabulous. Where I struggled is with the financing and the upsale. Though the programs were good whether or not we needed them is debatable. we really should have stuck to our guns but we were so absolutely tired and exhausted after 6 hours. I am suspicious this is a wear down tactic. We got a little screwed but at least they used lube. Our Salesperson Bryant was absolutely wonderful and lovely and I would recommend him. I think it's more buying a new car and having to haggle for what is fair that stresses me out. They low-balled our trade in but we stuck to our guns and were prepared to walk if we didn't get enough for a trade in. WE ended up with long xxx payment plans I hate but we had to keep payments at a certain level. The finance guy Dimitri is friendly and entertaining, but really holds on to selling the extras: maintenance, gap, and whatever other plan we bought. All that said, as far as buying a new car, go in prepared to haggle and stand your ground. bring snacks because it will be a lonnnnnng time. Only buy new if you must and if you want a no haggle place go to a rental car place that sales cars at good deals with a no haggle policy. If Tonkin is reading, just give people a fair deal and don't make them fight for what is decent and right. if you can't, then perhaps you could create a no haggle lot for those of us who prefer to just get a fair deal. More
I didn't have a good experience. I didn't think it would be so complicated to buy a car. I thought Ron Tonkin Toyota was a professional dealer. First, we agreed on a price and rate. I didn't think it would be so complicated to buy a car. I thought Ron Tonkin Toyota was a professional dealer. First, we agreed on a price and rate. Then, unexpectedly, the sales specialist told me that this price or rate will change, if the car arrives after the end of the month. After hearing this, I was disappointed and said, "This was not our deal. You should honor the agreement." Then he told me that he could find another car in a few hours. But he didn't give me a clear answer, even though I asked him so many times. More
I was promised a good deal, when I went to get a car they decided that they would not give me that smoking deal, I felt betrayed and I dont think I'll be back. decided that they would not give me that smoking deal, I felt betrayed and I dont think I'll be back. More
My husband and I have now purchased three vehicles from Ron Tonkin Toyota. We've been fortunate enough to have Ali Rahima, one of Tonkin's sales consultants, each time. Ali listens, is not pushy, and has Ron Tonkin Toyota. We've been fortunate enough to have Ali Rahima, one of Tonkin's sales consultants, each time. Ali listens, is not pushy, and has done his utmost to find the "perfect" vehicle for our needs. In 2915, when we decided to take a trip across the country and back we decided it was necessary to find a newer car with lower mileage (we had an older Sienna to trade in). Ali came through with a 2014 Sienna which has been a joy to drive. Reluctantly, we've decided to say good-bye to the Sienna to purchase a slightly smaller car. Ali came through again and we're now the proud owners of a 2019 RAV-4. We are very appreciative of the staff at Ron Tonkin (all those that we've met) and Jack Lord in the the service department. We are happy to recommend Ron Tonkin (and Ali especially) to anyone who needs to purchase a car (whether used or new). My mother and a good friend of mine were also please with the purchases they made with Ali's assistance. Thank you Ali Rahima and Ron Tonkin. More
Everyone I worked with at Ron Tonkin Toyota was very helpful including Rene Ovalle, Raymond Liao, Maksim Borkin, and Sergio Ovalle. They patiently answered my questions and were very knowledgeable about helpful including Rene Ovalle, Raymond Liao, Maksim Borkin, and Sergio Ovalle. They patiently answered my questions and were very knowledgeable about their products. Thank you all for helping me find a used car that meets my needs! More
Would not honor sale price tag hanging from the mirror. Said price was a "mistake". Sales manager stated they do not have to honor advertised price! Said price was a "mistake". Sales manager stated they do not have to honor advertised price! More
Helped my daughter buy a car this past month. Toyota is offering a $500 rebate for college graduates, so my daughter brought her diploma to the dealership. They claimed they could not verify her Toyota is offering a $500 rebate for college graduates, so my daughter brought her diploma to the dealership. They claimed they could not verify her eligibility and pocketed the $500 for themselves. She bought the car anyway, but it was a hard life lesson. Car dealerships never change, no honor, no integrity. They made a sale that day, but lost two customers for life. Stereotypical car dealership might as well move to 82nd. Slimy. More
My family has been going to Justin for all our Toyota needs for about 5 years now! Not only is he one of the best in the business, but he's also one of the nicest guys you will ever meet! He has always needs for about 5 years now! Not only is he one of the best in the business, but he's also one of the nicest guys you will ever meet! He has always made the car buying process, quick and easy, while being transparent and honest. Justin is always willing to go above and beyond to research any questions I may have, or help me find any information I may be looking for, in regards to our vehicles. I highly recommend Ron Tonkin Toyota of Portland, and suggest that you ask for Justin! More
Craig was great! Friendly and charming, totally willing to work with my budget and other considerations in an attentive but easygoing way. Buying a car is a big commi Friendly and charming, totally willing to work with my budget and other considerations in an attentive but easygoing way. Buying a car is a big commitment, but Craig helped me feel confident in my decision. More