Ron Tonkin Toyota

Buying took way too long. We were at the dealership for 6 hours. That said we bought 2 cars: a corrolla hybrid and a rav4 hybrid. The deals on both cars were good but not fabu We were at the dealership for 6 hours. That said we bought 2 cars: a corrolla hybrid and a rav4 hybrid. The deals on both cars were good but not fabulous. The trade in process was horrid. I fail to understand why salesmen even think it's okay to offer way less than something is worth. Fortunately my husband had Car faxed our actual truck that was in MINT CONDITION and we knew its trade in value. We were ready to walk and were serious about it. They offered 18,000 for a truck with a trade in value of $27,000. Fools that we were, we took 26,000. Pro-tip: if you choose this dealer, know the value of your trade in and stand your ground. Our Salesperson Bryant was okay-the manager was the one trying to dick us around. I fail to understand why any business would think it's okay to take advantage of people, especially senior citizens like us. We ended up with long xxx payment plans -8 years, yes I know I am a fool. The finance guy Demitry was an absolute slimy piece of work who violated our boundaries and pressured us into to buying crap we don't need. This guy was so slimy he told us Toyotas were not as good as they used to be to upsale us. I mean, really? You work for Toyota. We told him we dont drive very much and he negated that and said we would because its a new care--well no actually, The reason the trade in truck (2021)had such high value is because we dont drive much. We told him numerous times we couldn't afford more. He disrespectfully ignored us. Now my senior citizen 65 year old husband has to work one overtime per month to make the additional $150 per month (both cars combined) Demitry is accruing a huge karmic debt. Pro-tip: if you do business here and get Demitry as your finance guy, just run. No car is worth it. You are about to be screwed. Personally, If I ever buy another new car, I will go to a no haggle place, or I will hire a broker. Tonkin takes advantage of senior citizens. In my view, Tonkin is highly unethical, but who cares? Certainly not big business. I feel huge regret. I so wanted to believe that there were good companies out there. This is not one of them More

I didn't have a good experience. I didn't think it would be so complicated to buy a car. I thought Ron Tonkin Toyota was a professional dealer. First, we agreed on a price and rate. I didn't think it would be so complicated to buy a car. I thought Ron Tonkin Toyota was a professional dealer. First, we agreed on a price and rate. Then, unexpectedly, the sales specialist told me that this price or rate will change, if the car arrives after the end of the month. After hearing this, I was disappointed and said, "This was not our deal. You should honor the agreement." Then he told me that he could find another car in a few hours. But he didn't give me a clear answer, even though I asked him so many times. More

I was promised a good deal, when I went to get a car they decided that they would not give me that smoking deal, I felt betrayed and I dont think I'll be back. decided that they would not give me that smoking deal, I felt betrayed and I dont think I'll be back. More

My husband and I have now purchased three vehicles from Ron Tonkin Toyota. We've been fortunate enough to have Ali Rahima, one of Tonkin's sales consultants, each time. Ali listens, is not pushy, and has Ron Tonkin Toyota. We've been fortunate enough to have Ali Rahima, one of Tonkin's sales consultants, each time. Ali listens, is not pushy, and has done his utmost to find the "perfect" vehicle for our needs. In 2915, when we decided to take a trip across the country and back we decided it was necessary to find a newer car with lower mileage (we had an older Sienna to trade in). Ali came through with a 2014 Sienna which has been a joy to drive. Reluctantly, we've decided to say good-bye to the Sienna to purchase a slightly smaller car. Ali came through again and we're now the proud owners of a 2019 RAV-4. We are very appreciative of the staff at Ron Tonkin (all those that we've met) and Jack Lord in the the service department. We are happy to recommend Ron Tonkin (and Ali especially) to anyone who needs to purchase a car (whether used or new). My mother and a good friend of mine were also please with the purchases they made with Ali's assistance. Thank you Ali Rahima and Ron Tonkin. More

Everyone I worked with at Ron Tonkin Toyota was very helpful including Rene Ovalle, Raymond Liao, Maksim Borkin, and Sergio Ovalle. They patiently answered my questions and were very knowledgeable about helpful including Rene Ovalle, Raymond Liao, Maksim Borkin, and Sergio Ovalle. They patiently answered my questions and were very knowledgeable about their products. Thank you all for helping me find a used car that meets my needs! More

Would not honor sale price tag hanging from the mirror. Said price was a "mistake". Sales manager stated they do not have to honor advertised price! Said price was a "mistake". Sales manager stated they do not have to honor advertised price! More

Helped my daughter buy a car this past month. Toyota is offering a $500 rebate for college graduates, so my daughter brought her diploma to the dealership. They claimed they could not verify her Toyota is offering a $500 rebate for college graduates, so my daughter brought her diploma to the dealership. They claimed they could not verify her eligibility and pocketed the $500 for themselves. She bought the car anyway, but it was a hard life lesson. Car dealerships never change, no honor, no integrity. They made a sale that day, but lost two customers for life. Stereotypical car dealership might as well move to 82nd. Slimy. More

Internet Sales Manager was great to work with. Justin has been my goto sales person for several years Justin has been my goto sales person for several years More

My family has been going to Justin for all our Toyota needs for about 5 years now! Not only is he one of the best in the business, but he's also one of the nicest guys you will ever meet! He has always needs for about 5 years now! Not only is he one of the best in the business, but he's also one of the nicest guys you will ever meet! He has always made the car buying process, quick and easy, while being transparent and honest. Justin is always willing to go above and beyond to research any questions I may have, or help me find any information I may be looking for, in regards to our vehicles. I highly recommend Ron Tonkin Toyota of Portland, and suggest that you ask for Justin! More

Craig was great! Friendly and charming, totally willing to work with my budget and other considerations in an attentive but easygoing way. Buying a car is a big commi Friendly and charming, totally willing to work with my budget and other considerations in an attentive but easygoing way. Buying a car is a big commitment, but Craig helped me feel confident in my decision. More