Ron Tonkin Kia - Service Center

Worse customer service I have ever experienced with any business. They absolutely did not care about my Telluride’s intermittently failing brakes “because our mechanic doesn’t experience it on his test d business. They absolutely did not care about my Telluride’s intermittently failing brakes “because our mechanic doesn’t experience it on his test drive.” I would never get another Telluride nor even a Kia if this was the dealership I had to go to. More

Kristen has inspired this 5 star review. When she learned that I needed my car to make an important medical appointment, she got to work to make sure that I got it back in time. Her extra ef When she learned that I needed my car to make an important medical appointment, she got to work to make sure that I got it back in time. Her extra effort really mattered! She was helpful, personable, and answered all of my questions. She even answered questions I hadn't thought to ask--now that's great service! Actually, I'd like to give her a 6 star review. Thanks Kristen! More

Do not use! !! Vehicle was broken into while in there custody for repair, no cameras to protect you vehicle, that way the don't have to take any responsibility f !! Vehicle was broken into while in there custody for repair, no cameras to protect you vehicle, that way the don't have to take any responsibility for letting theifs walk around there dealership!!! They have gone bad ! Just a bunch of kids playing car dealership! Avoid this place, When my daughter was ready to buy herself a new car we went there looking for a sedan, the "sales guy" was to busybon his phone to show her any and was just pushing Rio's on her, Went to Westen Kia, that where she started her car buying adventures, now 2 cars later she loves them Now my second daughter just bought her second car from them Back story.... I've bought 2 new kias from Tonkin, but never again!! I will spend as much effort as I can to spread the word about Ron Tonkin Kia Being untrustworthy and a bunch of crooks, How they have a high rating is beyond me Mabey there doing the own reviews to up there score!! David E More

I purchased a used 2010 Soul in February or 2019 from Tonkin KIA Gladstone. With only 25,000 miles I felt that I was making a Great Deal at that time... I am still of that opinion. Although they don't ma Tonkin KIA Gladstone. With only 25,000 miles I felt that I was making a Great Deal at that time... I am still of that opinion. Although they don't make a lot of profit on used autos, they did at the time of purchase treat me like a valued customer and continue to do so today. Recently, I struck and ran over an aluminum extension ladder at full speed on the 205 freeway. It wasn't properly secured and had slid off a truck that was a couple of car lengths ahead of me. Anybody get the number of that Guy? The car immediately in front of me struck and ran over it and then passed it on to me for my turn. Wham Bam much like a first timer schoolboy... it was just that fast. I literally had no time to react. Troubled, I took the car to a large well known tire retailer to have it inspected on their lift. After waiting around for over an hour I decided I'd spent enough time there and pulled the plug. It then occurred to me, take it to Tonkin KIA. I'm so glad I did... When I arrived it was lunch time and service was on lunch break. Seeing me perplexed at the service entry area Garret Keuler quickly finished what he was doing and asked me if he might help me? After I briefly explained my situation he simply said with a gesture... Hand me the keys and where is it parked? Within 5 minuets, I was led to the service bay area where my car was on the lift. Garrett encouraged me not to touch anything but, for me to have a look at the undercarriage. I am pleased to report No Apparent Damage to my car. Yes, I can even purchase new tires at a competitive price from Tonkin KIA too. Looks like Uncle Les was lucky to pass away while he still maintained control of his formerly wonderful business... Long winded message but, an honest assessment nonetheless. If I had the money I'd purchase a brand new Soul today. From Tonkin KIA Gladstone Oregon, of course. More

Kia i believe makes the best cars. I just got other kia and i know it will last other 14 years, just like my old one. Ron Tonkin kia took care of me and what i wanted. They even help fine the right price f and i know it will last other 14 years, just like my old one. Ron Tonkin kia took care of me and what i wanted. They even help fine the right price for us on our new car. No pushy sales men here, they just want to find you a car that will fit your needs and help you with the right price. Gab was out standing, he didnt push us or tell us anything that wasnt on the money. I enjoyed working with him and i will definitely come back when i need help. Thank you Gab More

No pressure...they listened....awesome experience This is my second purchase from Ron Tonkin Kia. Working with Mikol Filizetti was wonderful. When I entered the dealership it was for an oil change This is my second purchase from Ron Tonkin Kia. Working with Mikol Filizetti was wonderful. When I entered the dealership it was for an oil change on my Kia Soul, Mikol greeted me while opening the door and was very courteous...he offered to show me the Telluride (cause I was just looking). Had he been pushy or aggressive I doubt I would have entertained the purchase... Since the Soul was so new I feel I received a wonderful deal and am over the moon with my new ride. More

Great and timely service I took my Kia Soul in for recall, and was instantly greeted by a pleasant service adviser, Garrett Keuler. Garrett told me that the repair should tak I took my Kia Soul in for recall, and was instantly greeted by a pleasant service adviser, Garrett Keuler. Garrett told me that the repair should take between one-half to one hour. He also indicated a comfortable waiting area and told me to help myself to coffee and snacks. Within one-half hour he returned to tell me the repair had been completed. I applaud Ron Tonkin for the service and highly recommend Garrett for his pleasant and knowledgeable service. More

Unexpected gift to myself I have purchased three cars from this dealership in the past seven or eight years. Each time I worked with salesman Alan Bell. He is very personable I have purchased three cars from this dealership in the past seven or eight years. Each time I worked with salesman Alan Bell. He is very personable, not a high pressure salesperson. He answers all your questions and helps you choose the model that best fits your needs. He goes the extra mile to help you get the car of your dreams within your budget. It should be noted that I was at the dealership to service my 2014 Sportage. Buying a new car was not really on my agenda today. However Alan provided answers to some questions I had and a sale was in process. More