Back

Ron Tonkin Kia - Service Center

Gladstone, OR

4.2
33 Reviews

33 Reviews of Ron Tonkin Kia - Service Center

Sort by
May 02, 2025

Brought my KIA Niro in for semi annual oil change. Was greeted very warmly by Makayla. Told work would take about an hour and explained clearly what the charge would be. Car was ready in less than More

by daugust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla
May 02, 2025 -

Ron Tonkin Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Geoff Walker Service Manager Geoff.walker@tonkin.com

May 01, 2025

I just wanted to come on here and say thank you to Jennifer Lopez in service. She was so nice on the phone when I called in. My son had just passed away and she was so caring on the phone and I even c More

by Craigp572marjorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Ron Tonkin Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Geoff Walker Service Manager Geoff.walker@tonkin.com

April 28, 2025

Very nice people. Comfortable place to hang out. Love the coffee machine. Nice and clean More

by hildrethlinda51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla evola
Apr 28, 2025 -

Ron Tonkin Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Geoff Walker Service Manager Geoff.walker@tonkin.com

April 26, 2025

The personnel is very accommodating and kind. Service department is upfront about costs and knowledgeable, and services are timely. More

by Neenerscreener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Ron Tonkin Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ron Tonkin Kia. We look forward to having you as one of our valued customers for many more years to come! Geoff Walker Service Manager Geoff.walker@tonkin.com

March 16, 2025

Arrived early for appointment. Was greeted by Makayla at service desk. Very helpful ant courteous. Mikaela listened to my concerns and addressed them all. I was very pleased with More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla Evola
Mar 17, 2025 -

Ron Tonkin Kia responded

Steve, we're delighted to hear that Makayla provided you with such attentive service at Ron Tonkin Kia. Thank you for sharing your positive experience!

March 16, 2025

They promptly fixed my issue with my check engine light on my 2023 Kia Niro. They also took pictures and offered me additional maintenance, but were not pushy when I denied some additional parts. Staff is More

by jacquline.pierzina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Ron Tonkin Kia responded

We're delighted to hear that our team at Ron Tonkin Kia was able to promptly address your check engine light issue and provide a friendly, communicative service experience. Thank you for trusting us with your 2023 Kia Niro's maintenance needs, Jacqueline!

February 07, 2025

“Great service! He was helpful, informative, and truly cares about the well-being of customers.” More

by nicholechampion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimen Worfeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Ron Tonkin Kia responded

Thank you, Nichole, for stopping by to leave Ron Tonkin Kia a wonderful review!

January 11, 2025

Very well organized and professional, kept me informed and comfortable. Decent facilities for rest rooms. Sometimes there was a lot of noise in waiting room and music was awfull! More

by jremmons4610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Ron Tonkin Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ron Tonkin Kia! Geoff Walker Service Manager Geoff.walker@tonkin.com

December 23, 2024

My Service Makayla did such a great job helping me getting my Sorento serviced. Makayla has excellent customer service More

by JS0250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla
Dec 26, 2024 -

Ron Tonkin Kia responded

We're delighted to hear that Makayla provided excellent service during your Sorento's visit at Ron Tonkin Kia. Thank you for sharing this positive feedback!

November 18, 2024

Had a good experience with staff and auto technicians. Felt great about my visit on this day. More

by Jeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Ron Tonkin Kia responded

Thank you for your very kind review, Jeffrey. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ron Tonkin Kia. Geoff Walker Service Manager Geoff.walker@tonkin.com

1
...