Ron Tonkin Kia

We arrived on a very stormy day. Donovan was so helpful and knowledgeable about helping us find our Kira Niro. He was so good at explaining the technology to us elderly folks. Donovan was so helpful and knowledgeable about helping us find our Kira Niro. He was so good at explaining the technology to us elderly folks. More

Simple and straightforward We appreciate it that they stayed open late enough to help us purchase our car. They were very thorough in their explanation of many of the features stayed open late enough to help us purchase our car. They were very thorough in their explanation of many of the features More

I worked with a few Kia dealerships. .. Ron Tonkin was far best in service Blake and Janette went above and beyond to help me with my purchase. .. Ron Tonkin was far best in service Blake and Janette went above and beyond to help me with my purchase. More

Very helpful, knowledgeable,and nice. I really appreciated sales people were not aggressive, I didn't not feel pressured. We had a great experience at your dealership. Jacob was wonderful I really appreciated sales people were not aggressive, I didn't not feel pressured. We had a great experience at your dealership. Jacob was wonderful. We love our new car. Thank you More

Great sales team very friendly and professional Very smooth process great experience with Finance dept. as well. smooth process great experience with Finance dept. as well. More

Christian was the best salesman we've ever had. We've been to many dealerships over the years and have had different salespeople. Christian was are favorite salesman ever. . We've been to many dealerships over the years and have had different salespeople. Christian was are favorite salesman ever. . More

Found the vehicle I wanted at a good price. The salesman wasn't pushy at all and could answer all of my questions about the car. The salesman wasn't pushy at all and could answer all of my questions about the car. More

Initially, I felt pressured to make a deal and my time was not respected. Follow up was good and an appt. Was scheduled to test drive a vehicle. Upon my arrival, after driving 1.5 hours, my appt. Was forg was not respected. Follow up was good and an appt. Was scheduled to test drive a vehicle. Upon my arrival, after driving 1.5 hours, my appt. Was forgotten and the vehicle to test drive was not available. I was then informed there was none and would have to come back after the first of the year. A similar vehicle, premier, was found and I test drove that one. The one quoted to me was not available in inventory and was told I had to wait. Then one was found. I specifically requested the tow package to be included and it was forgotten. Things were added to the price without an explanation and in my opinion I was over charged and was in a rush as it was close to closing. I called and inquired and follow up was only given as they needed more information from me. Getting information requested took several ours as they were too busy dealing with other customers. I let them know I was disappointed and dissatisfied and there was no effort put forth to change my experience. More

Good Fast and helpful. I had a shimmy in my new Kiro and they fixed it the same day I had a shimmy in my new Kiro and they fixed it the same day More

Straight forward Easy to deal with Very professional My initial contact was Jake and I really appreciated working with him throughout the entire process initial contact was Jake and I really appreciated working with him throughout the entire process More