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36 Reviews of Ron Tonkin Honda - Service Center
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March 13, 2025
Eldar was fantastic and helpful during the whole process. He took time out of his day to help translate and help us come to a resolution. Highly recommend you go to Eldar and Ron Tonkin Honda He took time out of his day to help translate and help us come to a resolution. Highly recommend you go to Eldar and Ron Tonkin Honda More
by Orch
Employees Worked With
August 07, 2024
David consistently demonstrates kindness and goes above and beyond to assist his customers. Having already purchased two cars from him, I look forward to continuing our business relationship in the future. and beyond to assist his customers. Having already purchased two cars from him, I look forward to continuing our business relationship in the future. More
by tdc.sandy
Employees Worked With
October 27, 2023
I’ve bought a couple of cars from Ron Tonkin and have always had a good experience. The service department is great too. always had a good experience. The service department is great too. More
by Jtbaumann
Employees Worked With
Other Employees :
Marco Sanchez was my sales person when I bought the car and he was fantastic. Very helpful and informative. , Mike Wagner
August 30, 2023
I had my purse stolen and my car keys were in it. I had the car towed to Ron Tonkin Honda on 122nd and they put new locks on the car and then David Cho figured out how to get my new phone (also stole I had the car towed to Ron Tonkin Honda on 122nd and they put new locks on the car and then David Cho figured out how to get my new phone (also stolen) to connect with my Honda. More
by joycon3
July 04, 2023
When I made an appt to diagnose my AC, I was told it would be $354 b/c cost of freon has gone up, and this is the cost just to diagnose, not actually fix, the AC. When I dropped off my car and met with would be $354 b/c cost of freon has gone up, and this is the cost just to diagnose, not actually fix, the AC. When I dropped off my car and met with the service rep, he said it would be $599. When I told him I'd received a quote of $354 over the phone, he shook his head and held firm that this would cost $599. I had to sign a "promissory note," which listed the price as $180, but when I pointed this out, the service guy crossed it out and wrote $599. I called a different Honda dealer in Portland to see what their price was for the exact same service and they said "185.00." I asked them to explain the process to me to be sure it was the exact same service and it was. In other words, Ron Tonkin Honda was trying to charge me an extra $400. This happened on July 3. I left with my car and found an independent shop that could do the work--diagnose AND fix my car--for $875 total. More
by webpaiger
Employees Worked With
Austin Miles
June 22, 2022
Beware! Disappointing Customer Service! After supporting Ron Tonkin Honda and being a loyal customer for nearly 50 years we were terribly dismayed by the po Disappointing Customer Service! After supporting Ron Tonkin Honda and being a loyal customer for nearly 50 years we were terribly dismayed by the poor service received on 6/21. We have left messages trying to reach the Service Manager and they don't even value our business enough to return our calls. My elderly mother had an appointment and asked for a tire rotation and a new battery on a car she had bought from Ron Tonkin. After waiting for 3 1/2 hours they had charged her for numerous things but sent her off WITHOUT installing the new battery. I hate that elderly people are mistreated and taken advantage of in this way. What happened to being helpful and having good customer service? Apparently Ron Tonkin is too busy trying to scam people and make money rather than provide good customer service. Needless to say they have lost our business. Shame on you for treating elderly people in this manner. More
by Mokie Hana
Employees Worked With
Michael Stone
February 04, 2022
My service advisor, Gary Garcia, was courteous, efficient and explained the service and anticipated charges in advance of the work. I appreciated the Lyft service provided while my car was being serviced. I and explained the service and anticipated charges in advance of the work. I appreciated the Lyft service provided while my car was being serviced. I also love that Tonkin Honda is a dog friendly shop, AND that Covid protocols are being practiced. More
by flipsidesale
Employees Worked With
Gary Garcia
January 18, 2022
Tried to schedule a recall repair online. Neither Honda's website, chat bot, nor toll-free number could schedule a repair, despite all of their literature directing me to those channels. So I visited the Ron website, chat bot, nor toll-free number could schedule a repair, despite all of their literature directing me to those channels. So I visited the Ron Tonkin website. The "Schedule A Repair" option required that I pick a service, but none of the service options applied to my recall. So I tried the chat. The representative did not ask for my VIN, but told me someone would have to call me (who knows when) to "get more information" to schedule my repair. When I told them I needed to schedule the repair online, they disconnected the chat. I then went to Beaverton Honda's website, where I was able to schedule the repair in about 5 minutes, completely online. DO NOT PATRONIZE RON TONKIN HONDA! More
by jay12345
Employees Worked With
Other Employees :
I did not record any employee names. Rated one here only because the site requires it.
October 13, 2021
Big xxxxxxto Trudy in the service department for great customer service and detailed explanations of several soluntions to a problem at different costs. It's great doing business with another woman for c customer service and detailed explanations of several soluntions to a problem at different costs. It's great doing business with another woman for car maintenance. No "mansplaining." The rest of the staff is always very nice as well. More
by dezcrawford
Employees Worked With
September 17, 2021
This place sucks. Rip off! They charge a $155.00 just to look at your vehicle for service. Then they want to charge you 45X the price of the part to install of an hours worth of labor. They don't even feel look at your vehicle for service. Then they want to charge you 45X the price of the part to install of an hours worth of labor. They don't even feel like crooks doing it. They couldn't even get the part for 2 weeks and want you to pay in advance. I can't believe these people. More
by bapaynebp40
Employees Worked With
all of them
