Ron Tonkin Honda

We were so impressed with Mr. Sami and his extensive knowledge of the Honda line, especially the Honda Fit 2011 which we purchased. There was no pressure to sign on the dotted line, which I REALLY appre knowledge of the Honda line, especially the Honda Fit 2011 which we purchased. There was no pressure to sign on the dotted line, which I REALLY appreciated after being to many other dealers. Instead he spent time explaining and demonstrating all the various features and how they worked, and was so pleasant and personable. His dedication, conscientiousness, and knowledge really stood out and was so refreshing after so many tiring hours with other salesmen who lacked his skill and knowledge. Also, he promised me that if I could find the Honda I wanted for a better price he would match it, and he was good to his word. Also, Mr. Sami's excitement about the car was infectious and for good reason as it is a wonderful car! We are so very happy with it, got a great deal, and had a wonderful buying experience. More

Bruce Flagstaff was very knowledgeable and helpful. He correctly identified the sound my car was making and made a great effort to make this process convenient for me. He also worked with me to find a tim correctly identified the sound my car was making and made a great effort to make this process convenient for me. He also worked with me to find a time I could bring it in. He assisted me in getting a car for while mine was in the shop and assisted in getting me the best price on my repair. He went above and beyond to make my service experience pleasant and made me feel like a valued customer. More

this was an expensive service visit, and J.Lo helped me tremendously by finding usable discounts and price breaks that helped me with the final bill. The service was timely and I appreciate the no xxxxxxx tremendously by finding usable discounts and price breaks that helped me with the final bill. The service was timely and I appreciate the no xxxxxxxx approach to it all. Thank you so much for your continued excellence. More

I just want to start with a BIG THANK YOU to Jim in service.... He went beyond his duty to help me resolve a problem. My honda S2000 leather seat split. I was very upset when I came in for my routine service.... He went beyond his duty to help me resolve a problem. My honda S2000 leather seat split. I was very upset when I came in for my routine oil service. I told him and he looked at it and said " Let me see what I can do...no promises BUT I can also refer you to a great leather repair man if I can't help with this" Perfect... a few days later He called to let me know that honda agreed to replace my leather and only charge me 50.00. I can not and have not said enough of the OUTSTANDING service Jim provides me and how I have told many people about the service and quality of Ron Tonkin Honda. THANKS.. a forever customer Tanja Weller More

We have been taking our cars to Ron Tonkin Honda for years. The service staff is thorough, clear, and communicative. Recently, we bought 2 lightly used cars from them. We wanted to buy from them beca years. The service staff is thorough, clear, and communicative. Recently, we bought 2 lightly used cars from them. We wanted to buy from them because our experiences have always been honest and pleasant. Waled went above and beyond to make sure we got the exact cars we needed and even took me home when I was stranded at the dealership. Couldn't have asked for better service. Looking forward to using Ron Tonkin Honda for many years to come. More

We were very impressed and happy to meet and do bussiness with Jim Gordon was very knowledgeable and very professional and we were very haqppy to do business with him and the dealership. We have recomended J with Jim Gordon was very knowledgeable and very professional and we were very haqppy to do business with him and the dealership. We have recomended Jim to many of our friends and bussiness associates. More

I am a long time service customer of Ron Tonkin Honda on 122nd ave. Evan the service representative personifies professionism, courtesy and integrity based customer service. I have been treated kindly from 122nd ave. Evan the service representative personifies professionism, courtesy and integrity based customer service. I have been treated kindly from the long time technicians, Ron and Ken and have not had a problem with any service thus far. I also value their customer service manager Stephanie and have emailed on several occasions to service manager Jon. Thank you More

I saw a car/price I liked online and talked to Adam. I was told to expect a fair trade in value based on kelly blue book (kbb.com) trade-in values so I took an afternoon off work and went in to do what sh was told to expect a fair trade in value based on kelly blue book (kbb.com) trade-in values so I took an afternoon off work and went in to do what should have been an easy transaction. When I got there, the closer guy, Jason, made a lowball offer for my trade... 25% under the kbb trade value and tried to justify it by showing me auction values for a car that wasn't even the same model as mine. After pointing out the problem, Jason told me a long, irrelevant story about selling his Tahoe and wasted my time. He then asked if I would pay kbb full retail for his car to "balance" the deal. It's crap like this that gives dealers a bad name. I didn't appreciate the dishonesty and having my time wasted. I won't be back. If you go in, do your research on the value of your trade and hold your ground. More

I had a great experience purchasing a new 2011 Honda CR-Z from Ron Tonkin Honda. I checked out their inventory online and requested a quote on a particular vehicle. They didn't end up having that car in stoc from Ron Tonkin Honda. I checked out their inventory online and requested a quote on a particular vehicle. They didn't end up having that car in stock, but their Internet Manager, John, went the extra mile. He immediately suggested other dealers in the area that they could pull similar cars from, and offered to pick up vehicles the next state over. I ended up going with a different car that they had in their showroom, and the in-person sales experience was great. John and his associates got us in and out quickly and efficiently, and kept the upselling to a minimum. I'm happy with my purchase, and I'd recommend Ron Tokin Honda to anyone in the Portland metro area. More

I had positive experience with Ron Tonkin. Obviously, they want the best price they can get and I wanted the best deal I could get. They aren't a non-profit. Everyone who works there has to earn a livi they want the best price they can get and I wanted the best deal I could get. They aren't a non-profit. Everyone who works there has to earn a living. When I emailed Ron Tonkin the lowest offer I had received on-line, which was lower than their offer, they countered with much better deal. They respected my request not to contact me by phone. I emailed their offer to the other dealers and other dealers replied they couldn't match it. When I looked at the car, of course, the salesman tried to sell me the options, but when I made it clear that there was no way I was going to pay for them, that they were not something I wanted or needed, I was not pressured. I did buy a different option, was completely aware of the technique used to get me interested, which was well done sales strategy that made me smile because it was choreographed well, but it was option I wanted, and I did not feel any pressure. It is their job to have options and try to sell them. I enjoyed the sale and part of the experience was observing implementation of effective sales techniques. It was no different from a high end restaurant where the waiters learn to get people to add the dessert and coffee after dinner because these are high profit items. Same with the options on cars, I would guess. I don't feel I have to buy dessert but I often buy it because I decide I want it. I left with lease deal for Honda LX that was better than any other dealer offered, even with the option I chose. I don't expect any problems with service. More