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Ron Tonkin Honda
Portland, OR
722 Reviews
Ron Tonkin Honda is 100% committed to our customers’ satisfaction and sells and leases new Hondas, including Civics, Accords, Fits, CR-Vs, HR-Vs, Pilots, Odysseys and Ridgeline pickups. We also sell top-quality used cars and provide repair and service for all makes and models. Every member of our team is responsible for making your experience at Ron Tonkin Honda the best it can be, and we strive to give you the best customer experience possible.For those drivers seeking a great car loan or Honda lease in Portland, our auto financing staff can discuss the loan application process and review special offers for additional savings. And when you purchase a car from Ron Tonkin Honda, you can take advantage of our reliable Honda auto repair center and a fully-stocked inventory of Honda car parts. Ron Tonkin Honda is located in Portland, Oregon at 300 SE 122nd Avenue Portland, OR. We’re Oregon’s top Honda dealer and we serve multiple regions, including Gresham, Beaverton, Hillsboro, Tigard, West Linn, Happy Valley and Vancouver Washington.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 722 reviews
February 23, 2009
Saw online deals and went by to check them out. Ran my crdit and was told the ONE car I Could buy. Intimidated and embarassed, I bought the car. It seemed like a great deal and they kept telling me what crdit and was told the ONE car I Could buy. Intimidated and embarassed, I bought the car. It seemed like a great deal and they kept telling me what a STEAL it was. They INSISTED on some stupid tracking device for $800 (dealer cost). By insisted-I mean INSISTED and got a two year warranty @ $2,000 and the car was $9450 alone. Then the "Gap Insurance" again-no choice there.....funny about how many choices I was NOT given. Well the car is hunk of crap. First the xxxxxxx sales guy won't give me the MASTER KEY or the ASOLUTELY NECESSARY REMOTE-THAT ALONE WAS MENTAL WARFARE. Wow, they were so nice, they gave in. The Lights on the radio were dead-whoops-a recall. Then, the seat belt didn't retract-another basic honda staple. They were so nice that when I got the car back AGAIN the oil was low, someone had a dog in my car, the transmission was malfunctioning, the brakes didn't work, the battery was old and needed to be replaced.....and the car is less than 25 days old. Oh-and the transmission light is still on. Off to RON TONKIN HONDA.....THE PLACE THAT SELLS YOU A CAR TO NEVER DRIVE ONE. More
by jelly2donuts
Employees Worked With
Ollie-Sales(xxxxxxx), Jamie-Service,Kirk-Finance
May 14, 2008
Last minute options markup - through online sales department - STAY AWAY!!! by noahdavis on 05-13-08 (06:15PM) Pros: Sales rep was nice Cons: Installing $600 worth of options after department - STAY AWAY!!! by noahdavis on 05-13-08 (06:15PM) Pros: Sales rep was nice Cons: Installing $600 worth of options after we agreed on (and put a deposit) on the purchase price I'm writing this minutes after getting off the phone with their GM Pat. I had reserved a Base model Honda Fit a month ago w/ no options. We agreed on a price, in writing via email. I gave them a $500 deposit and they even sent me a VIN # of the vehicle. Literally an hour before I'm about to pick my wife up from work and get our new car, I get a call from our sales person, Mark telling me that there was a mix up in the service area and they added some optional accessories to the car, some of which can't be removed! Not only that, but it's $600 worth of crap that we don't want, never asked for and were told when we reserved the car, we weren't getting! They even offered to remove the mats and trunk tray bringing it down to $400 over what I'd agreed to pay. When I talked to the manager about it, he agreed that it was a mix up on their end, but that we'd still have to pay for it, or wait another month for the next shipment. He stated that they were popular cars and most people want options with them. They'll probably sell my car to some sucker in the next week. The thing that kills me, is they had a satisfied, guaranteed sale (with a first time car buyer no less) 99% of the way complete and they're willing to let it go. And over $400 RETAIL! I may have been a special case, and this may have been a rare screw up on their part. This was an opportunity for them to show that they'll take care of their customers if things get weird (as they can easily get weird, when buying a car) - and decided not to. Anyway, I'm doing the only thing I have the power to do as a consumer. Write this review of them and post it on as many public forums and tell as many people as I possibly can. If you live in Oregon, please don't go to a Ron Tonkin Dealership. Buy elsewhere. I had a horrible, horrible experience. More
by ndavis6343
Employees Worked With
Pat - GM, Mark Paige - Sales
