Ron Tonkin Honda

A Great experience Dealing with Andrew in Tonkin's internet sales department was a very good experience. On a Saturday night Andrew drove to the coast to trade a dealer Dealing with Andrew in Tonkin's internet sales department was a very good experience. On a Saturday night Andrew drove to the coast to trade a dealer for the car I wanted. He was knowledgeable and personable through the entire transaction. This purchase was our 4th one with Tonkin Honda and probably not our last. More

poor service dept DO NOT TAKE YOUR car for service HERE! Ron Tonkin Honda service on 122nd has the worst customer service.Jim Sampson is RUDE and condescending. we brou DO NOT TAKE YOUR car for service HERE! Ron Tonkin Honda service on 122nd has the worst customer service.Jim Sampson is RUDE and condescending. we brought our Honda Odyssey in for service and was told the charge would be 560.00 and was charged 675.00.When I went to pick up the van, the stereo, including dvd player, had no power and did not work. That idiot Jim told me perhaps when alternator went out it blew out stereo/dvd system and may have to be replaced! I asked him "is that even really xxxxx possible??" The xxxxxx just shrugged his shoulders . I was not told that system was out,,i found out after I paid and was leaving the parking lot (when I came back into the service dept and told Nicole that the stereo/dvd was out she said to pull back in service and she will get right on it and when I came back in she was rushing out to lunch ..I had to wait in line all over again).. and then that fool Jim apologized for NOT telling me... and if I can bring the car back in to search for problem. They could have and should have told me of this problem when they called to tell me the van was ready,on top of that they had the van for 2 extra days!...he said DEFINITELY NOT a fuse shorted and that they did check all the fuses associated with the stereo and dvd. The xxxxx then said to bring the car back next week as there is NO time to find problem this week. I then took the van to HONDA Specialist on 74th NE Glisan, which we shoulda did the first time, they found the problem within 30min... surprise:a shorted fuse! and they told us to replace the alternator was way overcharged. So DON"T bother getting service at RON TONKIN HONDA on NE 122nd unless you like to be jerked around and overcharged. THEY SUCK! (and that's giving them the benefit of doubt) ask other people who own HONDAs and took they're car for service there and they will each tell you what a crappy experience they've had at this dealership. GOTO Honda Specialist on 74th NE Glisan. Check other reviews here and read the same ol story over and over: Service Dept BLOWS! More

Wonderfully friendly, efficient and professional service I so look forward to using the service department at this dealership because of the quality of the service and the amazingly friendly and customer ser I so look forward to using the service department at this dealership because of the quality of the service and the amazingly friendly and customer service orientation of all their employees. The check-in people are knowledgable and professional, AND they actually care about making things go well for the customer. All of them are excellent and should be commended. In my many years of car owning (I'm 76), I've never had a more positive experience at a dealership. My car is now over 4 years old so I've had lots of time and numerous trips to Tonkin Honda. My experience has always been very very positive!j More

A New Air Bag This site just below where it asks you to add the name of a person or person's who was not listed, would not allow me to add the most important person This site just below where it asks you to add the name of a person or person's who was not listed, would not allow me to add the most important person's name here~ Her name is ( Trudy Dragoon Service Advisor ). If it was not for this hard working and very diligent person paying very close attention to her job and the total satisfaction of her customers, I would never have received the "Air Bag" which was greatly needed for my car. She really went to bat for Me in every way possible to make sure the issue at hand was well taken care of, and with 100% satisfaction.. I give her a huge Atta-Boy and many xxxxxxfor everything.. thank you for all that you did on my behalf Trudy, you truly extended yourself~ :) Simply, Me... Regina Parton PS Please see to it that her name is added to the list below and in it's proper place, thank You More

Great price, great people By far the smoothest car buying experience I have ever come across. Totally no pressure and up front with pricing. Rita even drove us to another tonki By far the smoothest car buying experience I have ever come across. Totally no pressure and up front with pricing. Rita even drove us to another tonkin dealership to get the car I wanted. Rita is awesome. Tonkin is awesome. They car was sold to me for $3000 under kbb and it was certified! More