Ron Tonkin Honda

The absolute WORST car buying experience I ever had. Among other issues: for financing I was assured that I would receive the best rate available including from credit unions. I have an excellent cr Among other issues: for financing I was assured that I would receive the best rate available including from credit unions. I have an excellent credit rating. They told me that the best rate was Honda Financial Services at 3.99% . So I took it. When I got home, I checked online and in less than 5 minutes found several credit unions offering 1.99%. So of course I re-financed with the credit union (had to wait 2 months for the registration to arrive and pay DMV a $77 fee). as I was getting ready to leave Ron Tonkin with my new car, I noticed that it did not have the all weather package that I bought. Nobody at the dealer had bothered to check the car. within 30 seconds (really) of driving away, a warning light came on. The dealer was already closed for the evening so there was nothing to do until the next day. Again, terrible customer service in making certain the car was OK. the duplicate set of keys they gave me did not work! They were for a different car. When I went back to Ron Tonkin, they kept me waiting for over an hour. Finally they told me they were making a new key, but the car would have to be programmed for the key to work. I could not wait, so they promised me they would call me within 30 minutes to set up an appointment. 3 days later, I still did not get a call back. So I called the dealer and set up an appointment. 15 minutes later, I got a call back saying they found the proper key. When they brought it to my house, it was the same set of keys that did not work! So again I needed an appointment. The next day when I went to the appointment, after about 20 minutes I was told that they can't make the key at the dealer and they didn't have it in stock - so the sales person totally lied to me when he told me they were making the key. In the end, they got the correct key and programmed the car. I will say that there is one person there in Customer Service (Stephanie) who is honest and very helpful. But everyone else is not to be trusted. I will NEVER buy a car again from any Ron Tonkin dealership. More

I originally was going to buy my Mazda 3 at roin tokin Mazda but I felt like the guy trying to sell didn't not care about my concerns about the car so I walked away. And went roin tokin Honda down the roa Mazda but I felt like the guy trying to sell didn't not care about my concerns about the car so I walked away. And went roin tokin Honda down the road Ollie heard me out and fixed the one little problem and made the car all the more worth buying it was fast and easy and me and my mom loved his jokes he's jokes he was amazing !! And the rest of his team was to they all Mayes it a joy buying my car ill be back More

This was the best car buying experience thanks to Michael! Laid back, not pushy at all, not stereotypical car salesman AT ALL!!! Want a new Honda? COME HERE ASK FOR MICHAEL TAGGART!!! Was feet enjoya Michael! Laid back, not pushy at all, not stereotypical car salesman AT ALL!!! Want a new Honda? COME HERE ASK FOR MICHAEL TAGGART!!! Was feet enjoyable and we love the customer service we received! Thanks to Suzanne O'Neill for sticking around despite her migraine! She was also awesome and a lot of fun! Thank YOU Ron Tonkin!!! More

Dino was very courteous while we test drove multiple cars at the dealership over the last few days. After test driving the 2013 Accord, then leaving to test drive a few Fords and a Volkswagen, we came back a at the dealership over the last few days. After test driving the 2013 Accord, then leaving to test drive a few Fords and a Volkswagen, we came back and were not bullied into anything and were able to work on a pleasant price. Again, ask for Dino if you want honest answers and not to feel overly pressured. More

They worked with my bad credit history and put me in a great car regardless. The entire dealership took the time to make my experience hassle free. I gave an awesome rating, becuase I had an awesome exper great car regardless. The entire dealership took the time to make my experience hassle free. I gave an awesome rating, becuase I had an awesome experience! Thanks! More

Bought a great car this last weekend, David and Suzanne made it a very easy and positive experience! I walked away feeling like I got a great deal and am well covered with my warranty and GAP! I wanted my made it a very easy and positive experience! I walked away feeling like I got a great deal and am well covered with my warranty and GAP! I wanted my payment to be under $400 and somehow they made it work perfectly! I would absolutely recommend this dealership to my friends and family! Buying a car gives me anxiety, but this experience was a perfect 10! Thanks guys!! More

Erick and David were great! They listened to my needs, helped me find the best 'Fit', and then worked with me on all of the options available.I will definately go back to Ron Tonkin and particularily seek helped me find the best 'Fit', and then worked with me on all of the options available.I will definately go back to Ron Tonkin and particularily seek out David and Erick for my next car purchase. Thanks! More

My wife and I went looking for a used car, we stopped in at Ron Tonkin Honda. we were treated with such respect, we felt like part of the family. we were showed any dealership we wanted to visit no presur at Ron Tonkin Honda. we were treated with such respect, we felt like part of the family. we were showed any dealership we wanted to visit no presure at all. we ended up buying a 2008 Infiniti. we will NEVER shop for another car anywhere else but at Ron Tonkin again.the sales staff that we worked with should be commended on a job well done. Thank you again. Steve&Becky Matherly More

I went in for a test drive and the notion of what I was expecting the car "salesmen" to be like. I was pleasantly surprised that there was no hassle, no pushing of unwanted items, no pressure and overall I expecting the car "salesmen" to be like. I was pleasantly surprised that there was no hassle, no pushing of unwanted items, no pressure and overall I was really met head on with what I did not expect, superior service, great friendliness, an understanding of what I could and would not do. I will bring family and recommend to friends this dealership but most of all these two men that changed my opinion of buying a new car! Thank you Tim and Kirk Theresa More

friendly, happy, straight forward, up beat, honorable, funny, comfortable, agreeable, helpful, informative, diverse, outstanding, respectful, very team oriented, and just an all round great place. funny, comfortable, agreeable, helpful, informative, diverse, outstanding, respectful, very team oriented, and just an all round great place. More