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Ron Tonkin FIAT
Portland, OR
38 Reviews
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Showing 38 reviews
November 16, 2017
Sold A Car With Nearly Bald Tires Recently, my wife and I purchased a 2014 Kia Optima Hybrid with around 28,500 miles from Ron Tonkin Acura. We met with a salesman by the name of Noah Recently, my wife and I purchased a 2014 Kia Optima Hybrid with around 28,500 miles from Ron Tonkin Acura. We met with a salesman by the name of Noah Elkind at the Ron Tonkin Fiat and he brought us to Ron Tonkin Acura to show us the Optima. The car looked great and is great! We love our purchase! What we aren't happy with is that we recently had our oil changed and our car inspected and we were informed that our front tires are nearly bald. We've had the car for around 2 months and have only put on roughly 2,000 miles in that time. The tires we have are about 30,000 miles tires, which means that we were sold a car with tires that immediately needed to be changed. I called the dealership and spoke with Noah and was told that "that is the way it works and there is nothing that can be done." He assured me that the tires passed inspection and that they sold me a safe car, but I simply don't feel satisfied that the dealership did it's best to assure my satisfaction. I'm never one to state that the customer is always right-I work in retail and would be the first to disagree with that statement-but in this case, my wife and I feel like we've been duped and that's not the right way to do business with someone. Again, we love the car and had a pleasant experience at the dealership but we're very unhappy with the condition of the tires after having them for a very short period of time. We've reached out to the dealership and the salesman to resolve this issue and have been told that there's nothing that can be done and that is unacceptable. We would like this issue resolved, please. More
by Jesse
Employees Worked With
Noah Elkind
October 26, 2017
Excellent Service The team at Ron Tonkin Fiat has been absolutely fabulous to work with from the sell to on going Service. A special thanks to Alan whom has been quick The team at Ron Tonkin Fiat has been absolutely fabulous to work with from the sell to on going Service. A special thanks to Alan whom has been quick to respond and made this experience positive for my daughter’s first car buying experience. More
by TerryC
Employees Worked With
Alan Bradway
September 29, 2017
Good servuce Bought my car from here. Came in first time, wasn’t ready to buy. Got quite a few calls and emails from sales staff. It was a little more teaching out Bought my car from here. Came in first time, wasn’t ready to buy. Got quite a few calls and emails from sales staff. It was a little more teaching out than I wanted but oh well. Kept looking around for deals but couldn’t find much out there. Would give 5 stars but due to reaching out to me more than I wanted and prices not being at all flexible on a used vehicle kept me from 5 stars. More
by Dustin2017
Employees Worked With
Jeanelle Owings
June 12, 2017
Fantastic experience! Million thanks to Noah for going above and beyond in ensuring that we get exactly what we were looking for. Friendly, convenient and professional serv Million thanks to Noah for going above and beyond in ensuring that we get exactly what we were looking for. Friendly, convenient and professional service. Thank you! More
by Aggie
Employees Worked With
Noah
May 31, 2017
Keili Kaili Eiland was amazing! I called in advance for an opportunity to see a car, she was on time, patient, knowledgeable and very nice. I felt she hea Kaili Eiland was amazing! I called in advance for an opportunity to see a car, she was on time, patient, knowledgeable and very nice. I felt she heard my concerns and needs and gave me a very honest deal on a used car More
by E
Employees Worked With
Kaili Eiland
May 28, 2017
Great price on a cute little pop Helpful, informative & the price was sweet I appreciate there honesty & the finance dept ( Jess ) was very clear & easy to work with, I would recommen Helpful, informative & the price was sweet I appreciate there honesty & the finance dept ( Jess ) was very clear & easy to work with, I would recommend them to a friend. More
by Greenjeans
Employees Worked With
Noah Elkind
May 26, 2017
Happy Fiat Customer Great people; wonderful products; great service. I bought TWO Fiat 500e's from this dealership and it's been a very positive experience. I feel. Sry w Great people; wonderful products; great service. I bought TWO Fiat 500e's from this dealership and it's been a very positive experience. I feel. Sry welcomed and not pressured More
by johnkenagy
Employees Worked With
Noah and Jordan
May 25, 2017
It was great ! The person that helped me with the process was incredibly nice and understanding. They helped me find my new car at a good price! I will definitely re The person that helped me with the process was incredibly nice and understanding. They helped me find my new car at a good price! I will definitely recommend! They have very good quality cars and the customer service was great! More
by Oscar2601
Employees Worked With
Keili
May 25, 2017
Incredible customer service I bought a used vehicle here and noticed a few problems as I left. Went back into the dealership and told them of the problems and they bent over back I bought a used vehicle here and noticed a few problems as I left. Went back into the dealership and told them of the problems and they bent over backwards to make sure everything was perfect. I couldn't be any happier than I am with the service I received from them. More
by Jim M
Employees Worked With
Jack Schmitz & Mark Pracht
May 23, 2017
Superb Service! Alan Bradway was the best car salesman I have ever experienced. Alan listens, is gracious, and even delivered my new vehicle due to time constraints i Alan Bradway was the best car salesman I have ever experienced. Alan listens, is gracious, and even delivered my new vehicle due to time constraints in my schedule. Alan is the Nordstrom of car salesmen! More
by WVCC Girl
Employees Worked With
Alan Bradway
