Ron Tonkin Chrysler Dodge Jeep RAM Fiat
Milwaukie, OR
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Brought my Ram 1500 in for a recall on the tailgate latch issue. After keeping it for 2 days, the dealership gave my truck back with my infotainment system not working. They admitted it worked when I dropped issue. After keeping it for 2 days, the dealership gave my truck back with my infotainment system not working. They admitted it worked when I dropped it off, and after checking it out they said it needs to be replaced for $700. After a lot of back and forth with the service dept and no response from their GM Brian Barnes they claim zero responsibility. More
Great service department. Thank you for your prompt turnaround and communication. Ed Austin and Brandon were very helpful. Thank you for your prompt turnaround and communication. Ed Austin and Brandon were very helpful. More
Tonkin Chrysler Jeep Dodge Ram Fiat: A dealership that lives by their motto: “For the love of cars”. In November, they had a used car for sale that only 333 were produced worldwide back in 2008. I commun lives by their motto: “For the love of cars”. In November, they had a used car for sale that only 333 were produced worldwide back in 2008. I communicated with Jamie Schaab via email on a Sunday… and he responded the same day. As it turned out, since I was the first to show interest in the vehicle I got the first chance to purchase it. They asked a fair price and honored it when there was substantial interest in the vehicle over the next few days. Since I was purchasing the vehicle remotely – from 2,000 miles away – I asked for some videos. Jamie got them for me and even got the car put on a lift to get me the pictures I wanted. When it came time to do the financial paperwork, there were no surprise additional fees. Jamie then worked with the shipping company I had arranged for getting the vehicle loaded. And when my home state asked for too much tax and registration money and sent back their check, Anje in their business office promptly provided a refund directly to me. Every aspect of doing business with Tonkin was handled honorably and respectfully – as good as it gets! More
Friendly, professional, low key staff made for excellent purchase experience! I would not hesitate to recommend Tonkin Jeep to other folks shopping for a vehicle! purchase experience! I would not hesitate to recommend Tonkin Jeep to other folks shopping for a vehicle! More
Deceber 30, needed to purchase a vehicle before midnight. John was incredibly helpful, understanding of the situation. Deal was completed to my complete satisfaction in less than 2 hours. Best buying experie John was incredibly helpful, understanding of the situation. Deal was completed to my complete satisfaction in less than 2 hours. Best buying experience in 40 years. More
LED Daytime running lamp is out on my truck. Common known problem with the new lights. Take the Ram in the first time. Did 3 recalls. Didn't bother to look at the light. Drove it straight back. Common known problem with the new lights. Take the Ram in the first time. Did 3 recalls. Didn't bother to look at the light. Drove it straight back. Said they'll get to it right away. Don't check the vehicle in for a week while it sits there. Then call and say it's done but possibly not fixed. Sure thing. Still same issue. Best part was, the RO says they saw the problem and asked parts for a new light. Then says later they changed some settings. All these lines are dated 12/19. They call me on the 28th to say it's done. To ad insult to injury, the Ram app says car didn't move from 12/12 to today. So I honestly have no idea what they did. Will not be back. More