Ron Tonkin Chrysler Dodge Jeep RAM Fiat

Ask for Kate! We were tired of looking for cars. Then saw an ad for the car we wanted at the price we wanted. When we arrived at the lot on a busy Sunday, we were We were tired of looking for cars. Then saw an ad for the car we wanted at the price we wanted. When we arrived at the lot on a busy Sunday, we were handed over to "Kate", she was very much a real person, not the typical sales person one dreads. Kate and the rest of the team were very helpful in getting us what we wanted. There was a slight xxxx-up with the car that didn't allow us to drive it home on Sunday, but, they had it done and ready to go in a timely fashion on Monday. We are very pleased in the service we received. More

Great experience with our Jeep! We had a great experience with this dealership. Our sales associate Pasha Jefferson was super helpful and did a great job showing us models and optio We had a great experience with this dealership. Our sales associate Pasha Jefferson was super helpful and did a great job showing us models and options. We went to every Jeep dealer in the Portland metro area and by far the team at McLoughlin was the best and easiest to work with. We got a great deal on our Rubicon and trade. Brian on the finance team was super helpful in letting us know all options available to us. Highly recommend this team! More

The way it is suppose to be ! The service department is on point. Johnny in service took my call , after being giving the major and I mean MAJOR run around by NW jeep , I wasn't re The service department is on point. Johnny in service took my call , after being giving the major and I mean MAJOR run around by NW jeep , I wasn't really expecting much . After my wrangler was in and out of NW jeep for 6 days with no end in site , Johnny got me in at Mcloughlin Jeep at closing time on a Tuesday afternoon . Wednesday at noon he's calling to tell me problem solved , less than half the price of NW . Got there my jeep was ready and they even vacuumed it out and washed it off. They restored my faith in the dealership . This place is the real deal and would recommend them to anyone with service issue ! More

DONT come here for any jeep problems! This is one of the worst service dept. Around. Mainly,Chris brunold. This guy's a jurk! Oh, by the way. THIS GUYS A JURK!!!!! This is one of the worst service dept. Around. Mainly,Chris brunold. This guy's a jurk! Oh, by the way. THIS GUYS A JURK!!!!! More

"AWESOMENESS" Pasha was fun to work with, easy to talk to and just plain GREAT! She really listened and got me exactly what I was looking for! A+++ Pasha was fun to work with, easy to talk to and just plain GREAT! She really listened and got me exactly what I was looking for! A+++ More

5 stars from beginning to end We came to test drive the grand Cherokee and from the moment we got out of vehicle till we left with our new one it was a VERY pleasant experience!!! We came to test drive the grand Cherokee and from the moment we got out of vehicle till we left with our new one it was a VERY pleasant experience!!! Landon in sales was amazing!!!! No haggling nothing! Highly recommend them for your next Jeep purchase! More

Excellent Service Took my Jeep Wrangler in for routine service was surprised by the level of knowledge about my Jeep Ryan was great at check in and introduced me to Sco Took my Jeep Wrangler in for routine service was surprised by the level of knowledge about my Jeep Ryan was great at check in and introduced me to Scott who helped me with customizing my Jeep overall will always take my Jeep here for service More

Customer service is terrible Took my van in for service on a Saturday, you people do not smile, and you let me know, this is a Saturday, and we are a skeleton crew. Waited a hal Took my van in for service on a Saturday, you people do not smile, and you let me know, this is a Saturday, and we are a skeleton crew. Waited a half hour for you to get the paper work together, while my van sat out the window finished and ready,. I asked twice, is the paper work ready, and the look was as if you wanted to bite my head off. We also have a KIA, took it in for service on a Saturday, they smiled and were pleasant, and did not keep me waiting. I told KIA that they have great customer service compare to you guys. My wife and I are now considering turning our Crysler van in for a KIA van, so we don't have to deal with you. Also Maggie Brown is not pleasant when she is tired. Found that out too. thank you for letting me get this off my chest. Mike More

Love these guys Best service I have ever received in my life, thank you thank you, Maggie is the best and she cares and explained throughly about the problem with my Best service I have ever received in my life, thank you thank you, Maggie is the best and she cares and explained throughly about the problem with my car and made me feel comfortable More

Horrible Experince Really BAD Experience I was looking just to refinace my current vechicle and I got a call from Scott Granstrom Special Finance Consultant from Ron Ton Really BAD Experience I was looking just to refinace my current vechicle and I got a call from Scott Granstrom Special Finance Consultant from Ron Tonkin Dodge. He called me and we had a conversation and convinced me to come in that he could get me into a brand new vechicle with better financing that I already had. I went in looked and they showed me a basic Dodge Dart I took it for a test spin and wasn't thrilled but after thinking about it I thought that if they paid off my current vechicle and got me into that one that I would do it. Well Scott came over and scrutinized my credit and then after that tried to get me to go higher in payment.. I said I am confused? if the new vechicle is as much as my current vechicle that I am finanicing and you can get me a better interest rate why would my payment be higher? Then he leaves and comes back and says well I guess we are parting ways and I said ok.... then he is still conversing with me about the two vechicles and again I said "Scott" I don't under stand why my payments would be higher if you can get me a better interest rate.. He said yes I can get you a better interest rate and then he says you have negitvie equaty in your vechicle of a couple of thousand dollars so we have to put that on to your new vechicle.. I was PISSED OFF.. Not once the 3 hours that I was their was there any mention of that other wise I would have left 3 hours ago. When I checked the kelly blue book of my car trade in value was almost $12,000 dollars. SO when Scott told me that I said What? now it all made since why my payments would be higher and not even lowered.. And then he started talking about how much they have to pay in advertiising ect... I looked at him and said Do you think I am stupid?? I looked at him and said this isnt my first rodeo. I told him why would I buy a new car from you and then in 2 to 4 years trade it in I am really going to be over my head since they put this so called negitive equity on my current vechicle on to the new vechicle it will even be worse.. So beware... He said he wants to help you but in reality they want to screw you... I have never purchased anything from Dick Hannah and have had heard many horror stories and this is my time at Ron Tonkin.. and I probley will never go back.. Funny thing is I was never interested in buying a new car.. I love the car I have. I just wanted better financing and was talked into purchasing a new vehicle... I really belived Scott when he said he could help me and it would be wise for me to do this because it makes better since.. Yes it did, until he tried to take some of the money that I owed on the other vechicle to the new vechicle. I could understand if I was thousands of dollars in negitive equity ( which would have happened to me if I would have purchased the dodge dart from them) but if you look at the trade in value to what I owed maybe a few hundred dollars which they could have worked with if they wanted to sell a car.. Becareful.. because dealers will try to get your vechicle for a cheap as they want to plus cash on top of it... I liked the sales person jeff he was very nice I felt bad for him because he spent over 3 hours with me and made no sale.. and of course I wasted 3 hours of my time for nothing... • • • More