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Ron Tonkin Chrysler Dodge Jeep RAM Fiat
Milwaukie, OR
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Awesome Scott g is the salesman I worked with. The first car we found I wanted badly and was approved. His kid got sick and the car was sold to someone else Scott g is the salesman I worked with. The first car we found I wanted badly and was approved. His kid got sick and the car was sold to someone else hours before I could sign for it (this is the short story). I was too busy to search for other dealers so I told him to keep looking. Btw he was looking for a corvette and he doesn't work for Chevy so he had to check the database several times a day. He found one 7 years newer with less miles and a better engine for only 3k more. And my APR dropped 8 points from a new lender. To top that off I got a great warranty and all those upgrades that people assume are a waste of.money... I was going to decline until they said it would drop my apr by .3 % and lower my monthly payment by 30 dollars. If I were you I would go directly to Scott, tell him what you want and he will do everything he can. More
Purchase 2016 Jeep Compass Laditude Very Pleasant Experience, Sung Park was Great. Went well and got done as quick as a Auto Sale can. Very accomodating to all our needs and made the exp Very Pleasant Experience, Sung Park was Great. Went well and got done as quick as a Auto Sale can. Very accomodating to all our needs and made the experience all the more fun. More
Thank you Scott! We love our new Fiat 500! You made our experience pleasant and smooth and we appreciate the communication you kept with us throughout the sale. Your We love our new Fiat 500! You made our experience pleasant and smooth and we appreciate the communication you kept with us throughout the sale. Your follow up and consistency helped make the decision to purchase our new vehicle at Tonkin. You are a true asset to Tonkin Fiat! More
Professional Straight Forward Service Terry was great to deal with. Straight forward, no BS, and very attentive to what I wanted and needed. The best car buying experience I've ever had. Terry was great to deal with. Straight forward, no BS, and very attentive to what I wanted and needed. The best car buying experience I've ever had. I would definitely recommend Terry to anyone wanting a new car. I have nothing but the highest respect for everyone that works at Tonkin. Thank you for a rewarding experience. More
Awesome Experience I had the best experience ever. They were very professional and extremely helpful. I will be referring all of my friends and relatives to them and I I had the best experience ever. They were very professional and extremely helpful. I will be referring all of my friends and relatives to them and I will be back again for my next purchase. More
An incredible experience start to finish! Tate was the most knowledgeable salesperson we've ever met, and we've met a lot! Tate knew his stuff and is obviously as passionate about cars as we a Tate was the most knowledgeable salesperson we've ever met, and we've met a lot! Tate knew his stuff and is obviously as passionate about cars as we are. We sincerely enjoyed working with him and are very grateful to have met him. This dealership had the *only* Jeep Grand Cherokee with the diesel motor we could find, and it was the Summit trim level, exactly what we wanted! We were given very fair pricing (was used as a demo, 2000 miles on it) and the dealership showed impressive integrity; another couple drove in to see the same vehicle and arrived shortly after we did. They did not mention the other couple was there for the same vehicle until after we finalized everything because they didn't want us to feel pressured. Even with another customer who drove from Bend for this vehicle, they did not try to price gouge us or pressure us. Aaron worked with us to look at different warranty and maintenance offers to help us get the deal that best fit our needs and is at a price we are comfortable with. There was no closed door price tactics, they were completely upfront throughout about the fact that they were showing us real numbers and why the numbers were what they were. We traded in a Nissan Murano convertible, which is a rare car. Considering that this will likely be a tough sell and they will probably sit on it until convertible weather returns, they still put the time in to do research so they were able to offer a fair trade-in price on our immaculate, low mileage vehicle. We are in our 20s and look young for our age, and just yesterday were treated very poorly at a Volvo dealership because the staff assumed we couldn't afford to buy there. This is a common experience for us, but this attitude is noticeably absent at this and another Ron Tonkin dealership we bought from last year. Because our experience at the Grand Turismo dealership in Wilsonville was so great we were excited to see the vehicle we wanted was at another Ron Tonkin dealership. Both dealerships took the time to explain why they recommended the warranties they did as well as how not all GAP insurance is equal in benefit. No other dealership has ever done these two things to help ensure we make the best choices for our situation. We absolutely love our new Jeep. Even as a demo the interior was immaculate, Vlado clearly took care of the car. Having looked at other demos in the past, we didn't purchase because they looked used. Not so here! Vlado was very kind and we enjoyed chatting with him. The atmosphere was welcoming and everyone was attentive and very genuine in dealing with us. When we were leaning against the extended warranty Aaron immediately respected our position and updated the payment information so we could make a comparison. We also asked about leasing, wanting to compare vs. buying as we've never leased before. Although we ended up buying, Aaron ran numbers and made adjustments to help us compare leasing vs. buying which we greatly appreciated and definitely helped us feel confident that buying was the best choice for us. We are very impressed with every aspect of our experience at this dealership and have definitely come to trust the Ron Tonkin name. We look forward to continuing to be customers at this dealership for sales and service in the future and will absolutely return. I would recommend this dealership to anyone and everyone! THANK YOU RON TONKIN CJDRF!!!!! More
Awesome! Everyone was so nice and helpful. They helped me get into the truck of my dreams. Thank you Jeff, Scott, Walter, and Brian. Very happy, would highly r Everyone was so nice and helpful. They helped me get into the truck of my dreams. Thank you Jeff, Scott, Walter, and Brian. Very happy, would highly recommend. More
Friendly staff and willing to work with you Overall good experience, would buy again. Great selections of ram trucks. Finance people work quickly. Would send friends their way. Mike from Por Overall good experience, would buy again. Great selections of ram trucks. Finance people work quickly. Would send friends their way. Mike from Portland Truck was Ram 1500 sport 4x4 crew cab More
Simple Sales person was genuine and I felt respected. I was looking for used trucks, but with the bottom line pricing posted in the windows and excellent fin Sales person was genuine and I felt respected. I was looking for used trucks, but with the bottom line pricing posted in the windows and excellent financing it was easy to get into a new truck. More
Rude and Condescending Was looking for a 2016 Dodge Durango Citadel, and I did a pre-approval on roadloans just to see what they would do, we got a call from Scott saying th Was looking for a 2016 Dodge Durango Citadel, and I did a pre-approval on roadloans just to see what they would do, we got a call from Scott saying that in the 5 years they have partnered with roadloans, they have never went with them because the dealer has to pay $2500 just to fund a roadloans loan, and it isn't worth it to them. Mind you, all I wanted was a pre-auth. I never (knowingly) gave permission for Tonkin Dodge to pester me, but Scott called. He was rude and condescending and wouldn't let me explain what I wanted. He said we couldn't do any pre-auth over the phone, and we had to drive 30+ miles just to sign a form giving them permission to run our credit. After I heard this, and being talked down to and basically TOLD what I was going to do(remember, I never asked for Tonkin to call!) I told him that I would continue our deal with NW Jeep Dodge, and Scott said Fine, go there and spend more money. Well, we did, and actually saved alot of money. The same type of SUV there with more options was more than $6000 less than Tonkin! And we got a great rate through Chrysler Financing. So I guess I should thank Scott and Tonkin for being so rude and pushing me towards actually saving money at NW Jeep Dodge.. I'm amazed this company can still be in business with Scott working there. Will be cross-posting this to every review site I can find.. Also, after all this happened, they actually ran our credit anyway, without written authorization and came back trying to get our business. More