Ron Tonkin Chrysler Dodge Jeep RAM Fiat

Service Dept. I'm a preferred customer at Ron Tonkin and have heartburn with the service dept. I call to try to make a appointment to have a recall taken care of. I'm a preferred customer at Ron Tonkin and have heartburn with the service dept. I call to try to make a appointment to have a recall taken care of. They say they have to order the parts. It's been a month and a half and no call from them. I call last week to see if the parts came in. Of course I have to leave a message and they don't call back. I call today and it is the same thing, no call back. I've done business in the past with them, and they are terrible at answering the phone in service. I'm going to give them 1 more chance tomorrow, if the same thing happens, I'm done with them. I've complained about this to the Service Manager last year, Apparently nothing has changed. I've bought 3 cars from them in the past year. What I'm mostly upset about is them not answering the phone in service and not communicating back to the customer, maybe they should hire some more people. I hope they read this. More

Go to a different dealer! I went in to look at a specific rig with secured financing and great credit. . I went in and drove the truck and salesman was great . I decided to mak I went in to look at a specific rig with secured financing and great credit. . I went in and drove the truck and salesman was great . I decided to make an offer . I had a 2004 dodge ram 2500 with 160 thousand Miles to trade in . In the days previous I was offered between 7 and 8 thousand dollars from two reputable dealerships who had the same basic truck . I liked the color on there lot better and knowing my perimeters with my financing and knowing what my rig was worth . Ol porky behind the desk insulted me with a 3500 dollar offer for my trade . I was completely insulted by there so called offer. I packed my paper work up and drove across the street and bought the same dang truck ,same price , and was given 7500 for my ram. I not only had secured financing for a new truck , 5 grand cash down and a trade . Ron tonkin should be ashamed of themselves trying to RIP people off with there trades . Half price on a trade ? Wow ! On craigslist my old rig goes for nothing less than 10 thousand dollars and Kelly blue book values it at between 7 and 10 thousand on trade in value . The fella behind the trade in desk needs to lay the weed down and come down to reality. They evidently pray on people who are having a tough time getting a rig or deal with people who are swooned by the re number tactics . Please please go to another dealer . RIP OFF ARTISTS . you guys lost my business today and in any future rigs. We are all out to make money and I get that but you guys should be ashamed of yourselves . More

Everything was great This is my fourth truck with Ron Tonkin and every time it has been Great experience I would recommend Ron talking to my family and friends . The peo This is my fourth truck with Ron Tonkin and every time it has been Great experience I would recommend Ron talking to my family and friends . The people that I have dealt with do not give me the runaround straight to the point to try to give me the best deal I can get . More

New purchase Everyone involved was awesome especially Gary Overmeyer he spent the whole time with me and I very much enjoyed his company...... great stories . Th Everyone involved was awesome especially Gary Overmeyer he spent the whole time with me and I very much enjoyed his company...... great stories . The finance team took a unique situation and made it an excellent experience ....Great Job all many thanks. Jim More

Love my jeep Nice place to purchase a jeep. Salesman was respectful & very knowledgeable about vehicle. Finance had to look for better rate on loan. When we purcha Nice place to purchase a jeep. Salesman was respectful & very knowledgeable about vehicle. Finance had to look for better rate on loan. When we purchase additional products we were offered a lower interest. It would have been nice to know that ahead of time. We did get a low interest rate plus the nice pkgs of service & extended wuarranty. More

best experience purchasing a vehicle Didn’t experience any pressure to purchase. Took the time to explain the features for my truck. I would buy another vehicle in the future from them. Didn’t experience any pressure to purchase. Took the time to explain the features for my truck. I would buy another vehicle in the future from them. More

Great experience Very good experience. Friendly and professional staff. Easy to deal with. Very happy with the quality and service we received. I would recommend Tonki Very good experience. Friendly and professional staff. Easy to deal with. Very happy with the quality and service we received. I would recommend Tonkin to anyone. More

Nightmare For unknown reason will not get a second key for my Ram truck. They told me they couldn’t find it when I picked vehicle up. Said the would send it out For unknown reason will not get a second key for my Ram truck. They told me they couldn’t find it when I picked vehicle up. Said the would send it out immediately but have not done it for over two months. May have to buy one from another dealership as I will not return to their lot. I am 60 yrs old and never have been treated like this by a car dealership. When asked to talk to manager the response was, “We have lots of managers”. More

They did what they said they would We used the online service and it was great... No xx or games. The deal they offered was the deal we got...test drive to driving home in two hours. Th We used the online service and it was great... No xx or games. The deal they offered was the deal we got...test drive to driving home in two hours. Thank you More

Great service Exceeded expectations Went above and beyond Got the vechicle I wanted, and they worked with me on my trade in Second car I purchased from them, an Exceeded expectations Went above and beyond Got the vechicle I wanted, and they worked with me on my trade in Second car I purchased from them, and I have my car serviced here too More