Ron Tonkin Chrysler Dodge Jeep RAM Fiat
Milwaukie, OR
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Not a quick stop My first experience was great. However they lost my support when I needed them in an emergency. Monday morning I went to go to work but my car wouldn’ My first experience was great. However they lost my support when I needed them in an emergency. Monday morning I went to go to work but my car wouldn’t start. I tried to reach them but no answer. I had my car towed to their service department. Still no call. I called multiple times and kept getting voicemail. Finally I got a live person only to find out they wouldn’t even be able to look at my car until September 6th. Today is August 20th. That’s over a 2 week wait. I couldn’t wait that long. No offer to help tow it to another location either. So, I had to pay for 2 tows, miss work to wait for the second tow, and pay for transportation. I’m sorry Ron Tonkin, you have just lost my support and future business. More
Easy and pain-free service and results - Grand Cherokee! I visited Ron Tonkin yesterday looking to trade in my WAY upside down Camry for an SUV because I am expecting my fist baby boy and I want my wife to d I visited Ron Tonkin yesterday looking to trade in my WAY upside down Camry for an SUV because I am expecting my fist baby boy and I want my wife to drive a safe car. Shannon took care of us and gave us an amazing deal for a Grand Cherokee. I am not exaggerating when I say that this has been. by far, the best service and overall experience I've had in any Portland dealer ever. More
Dishonest advertising!!! Was lured in with a advertisement. After HOURS of paperwork it was thousands more. They only had one of the advertised car. It was gone. Was lured in with a advertisement. After HOURS of paperwork it was thousands more. They only had one of the advertised car. It was gone. More
Wrangler purchase This is my 3rd Jeep from Ron Tonkin Dealership. Always great service and friendly staff. Pricing was best I found in the area and they had the exact This is my 3rd Jeep from Ron Tonkin Dealership. Always great service and friendly staff. Pricing was best I found in the area and they had the exact Wrangler I was looking for. Walter and Eve were great and made it an easy deal. Thanks again More
SERVICE DEPARTMENT DID NOT PREFORM ALL SERVICES CHARGED FOR. Very poor service very bad additude when called out for not being honest. Said they preformed service that they did not. parts where marked no arguing Very poor service very bad additude when called out for not being honest. Said they preformed service that they did not. parts where marked no arguing about what was or wasn't done. More
Andrew Frisby Parts Advisor I had a headlight issue with a Chevy Aveo and I went to Mcloughlin Chevrolet’s part department. The man at the parts department could not answer my q I had a headlight issue with a Chevy Aveo and I went to Mcloughlin Chevrolet’s part department. The man at the parts department could not answer my questions and did not care to figure out or investigate my question. All he said was “I don’t have an answer.” I went across the street to Ron Tonkin Chrysler’s parts department and Andres Frisby took the time to investigate and direct me to their Chevy’s part department. He called them and Ron from their parts department took the time investigate and answer my questions. That’s service. :-) Thanks Andrew and Ron Diane K More
Horrible dealer Horrible! Total bait and switch. Denise agreed (approved by her manager supposedly) to repair a scratch and replace a missing headrest. They wouldn’t Horrible! Total bait and switch. Denise agreed (approved by her manager supposedly) to repair a scratch and replace a missing headrest. They wouldn’t come down in price but we’re willing to make my minor repair request so I decided to purchase. After running my credit and starting to discuss payment options they tell me they are not going to honor the repairs and it too bad because the truck is worth more than they are selling it for. Looked at 5 other trucks all priced exactly the same. Horrible horrible dealer. When you think used car salesman and shady, you are thinking about this dealership More
Great experience, one price shopping! Overall a 10! No haggling prices. Joe the salesman was great to work with. Financing in and out! Would recommend to family and friends. Love my new Overall a 10! No haggling prices. Joe the salesman was great to work with. Financing in and out! Would recommend to family and friends. Love my new Ram truck! More
Not even a simple thank you This dealership is a perfect reason people abhor buying vehicles from a dealership vs private party. Paid their asking price and not even a thanks This dealership is a perfect reason people abhor buying vehicles from a dealership vs private party. Paid their asking price and not even a thanks More
Connectedness with charm! I am new car buyer. I was afraid but I was reassured that I could be have car that I deserved. I am grateful! Thanks! I am new car buyer. I was afraid but I was reassured that I could be have car that I deserved. I am grateful! Thanks! More