Ron Tonkin Chrysler Dodge Jeep RAM Fiat

Fairly easy Only difficulty was getting a call back, a couple times. Service was friendly and efffective. Pickup was very easy. Work was done well. Thank you. Only difficulty was getting a call back, a couple times. Service was friendly and efffective. Pickup was very easy. Work was done well. Thank you. More

Truck Repair Our truck was having a starting issue and we took to Jonny Brooks, the service advisor at Ron Tonkin in Milwaukie in the hope he could help us. He wa Our truck was having a starting issue and we took to Jonny Brooks, the service advisor at Ron Tonkin in Milwaukie in the hope he could help us. He was so helpful in getting us right in, diagnosing the problem, and fixed by end of day! We have had Jonny help us before and we highly recommend! More

Always a good service appt I’ve been working with Jonny for several years and a couple of vehicles. He always remembers me and takes the time to explain. I always feel like it’s I’ve been working with Jonny for several years and a couple of vehicles. He always remembers me and takes the time to explain. I always feel like it’s been a good service experience. More

Oil change I had an oil change for my Jeep and forgot to make an appointment, they put me in the schedule and got me out of there within an hour! I had an oil change for my Jeep and forgot to make an appointment, they put me in the schedule and got me out of there within an hour! More

okay, but not great. This is my honest review. I bought a new jeep from here a few weeks back, I worked with Bronson, he got me a deal I agreed to over text messaging whic This is my honest review. I bought a new jeep from here a few weeks back, I worked with Bronson, he got me a deal I agreed to over text messaging which was super convenient. My deal and terms was a bit more than I wanted to be at but its was reasonable. Bronson was great and kind and a good guy. I feel they could have given me a better trade value which would have given me a lower payment, but they wouldn't budge. I traded in a virtually brand new beautiful lifted 2018 truck that just wasn't fitting my needs, they now have my trade on their lot and it is marked up almost $5000 more than what they gave me for it, there is no way that truck needed that much work to get ready to resale it was 8 months old. Maybe just a good detail, I understand they need to make money but still. So moving on, my brand new jeep just came off the truck so I could tell they rushed the detail and cleaning on it. One of the fender flairs had a small nick in the plastic, I pointed it out but all my salesman did was take a picture and that's it, I figured they would offer to have it fixed or at least reimburse me for it some how, but they didn't. Also My Finance guy Darren was great, no pressure whatsoever to buy extended products. Jeep only had 1/4 tank of gas, I was told its some policy?? I would think if you spend almost $50k on a new car it would get a full tank of gas. Bronson was great at explaining all the controls on the jeep. So here is another thing, 2 weeks after the purchase I get a letter in the mail saying I owe the dealership $18... because they didn't pay the 10 day payoff of my trade in time, so I'm responsible for it... $18.. really? When they called after I messaged them they once again said "yeah its stupid but its policy".. I asked why cant they just cover it? its Policy... So here is the run down, trade value could have been a little better, nothing done about a cosmetic issue on a brand new vehicle, no full tank of gas and making me pay $18 two weeks after I thought it was final.. Sales staff was nice, friendly. Would I buy there again? possibly.. only if I brought up all these issues and they fixed them. Maybe it would have been different if it wasn't a Friday evening when I picked the jeep up. That's my honest review, you decide if you want to buy here or not. More

Loved my experience with Tonkin! I worked with Adam to purchase my 2018 Jeep Wrangler JL. And he was fantastic! I trusted him through every step of the process and felt very comfortab I worked with Adam to purchase my 2018 Jeep Wrangler JL. And he was fantastic! I trusted him through every step of the process and felt very comfortable having him handle my first car purchase. Great experience. More

Jeep Repair We came in with a 2000 Jeep that needed a lot of work. The evaluation and explaination was thorough. Service was performed quickly. Thank you We came in with a 2000 Jeep that needed a lot of work. The evaluation and explaination was thorough. Service was performed quickly. Thank you More

Very happy For the first time buying a car was (relatively) quick and painless, Scott was fantastic and found the right car for our needs (and budget). I'm used For the first time buying a car was (relatively) quick and painless, Scott was fantastic and found the right car for our needs (and budget). I'm used to spending hours upon hours at dealerships but this time the paperwork was done before the car was finished being detailed. Very impressed. More

Working for you I purched my new car on 8/28/18. I have to say, best experience ever. Evan was my car Professional. He was amazing. We started by getting preapproved I purched my new car on 8/28/18. I have to say, best experience ever. Evan was my car Professional. He was amazing. We started by getting preapproved, we really didn't know what we wanted. So this gave us a base line. Evan worked with us on what we though we wanted for 4 days! Finally we came in to test drive a trade in......my wife didn't really care for the SUV. So we are walk and my wifes eyes got big and she fell in love with....a challenger. No way could we get this. Magic Evan went to work and we got it! At this point we met with Jose. Our experience was already great.......but Jose made it a grand slam! He searched for an extra day getting me the lowest possible intrest rate. Who does this? Ron Tonkins Team. I have never been treated so well by a dealership. Evan and Jose have earned my trust and business. Thank you for what you both have done. You are true class acts More

Not a quick stop My first experience was great. However they lost my support when I needed them in an emergency. Monday morning I went to go to work but my car wouldn’ My first experience was great. However they lost my support when I needed them in an emergency. Monday morning I went to go to work but my car wouldn’t start. I tried to reach them but no answer. I had my car towed to their service department. Still no call. I called multiple times and kept getting voicemail. Finally I got a live person only to find out they wouldn’t even be able to look at my car until September 6th. Today is August 20th. That’s over a 2 week wait. I couldn’t wait that long. No offer to help tow it to another location either. So, I had to pay for 2 tows, miss work to wait for the second tow, and pay for transportation. I’m sorry Ron Tonkin, you have just lost my support and future business. More