Ron Tonkin Chrysler Dodge Jeep RAM Fiat

Customer Service is THE BEST EVER! The customer service at Ron Tonkin Dodge cannot be put done. Lacey is professional and knowledgeable! I needed things explained and they were nice ab The customer service at Ron Tonkin Dodge cannot be put done. Lacey is professional and knowledgeable! I needed things explained and they were nice about it! Plus all the staff is genuinely sweet and helpful! I travel from Washington state to have service here because it's so good!! Thanks Ron Tonkin for always taking care of us! More

Fabulous team Sung park was the best!!thank you Sung for your honesty and doing exactly what you said you would. I really appreciated it!!see you next time!! Sung park was the best!!thank you Sung for your honesty and doing exactly what you said you would. I really appreciated it!!see you next time!! More

Easy car selection but bad pickup experience So it was easy to connect with car I found online and select. That was smooth process However the pick up of car was not good. We were told to be ther So it was easy to connect with car I found online and select. That was smooth process However the pick up of car was not good. We were told to be there at 4:30 to pick up car. We waited until 5:15 and they finally came out and said it is still not ready and it will be at least another hour and a half. We came back in an hour and waited an additional 40 minutes and didn't leave until after 7 pm. We live in Newberg which is 45 minutes away. We did not expect to wait 3 hours for car. What also made the wait even worse was that the car had less than a 1/4 tank of gas and we had to get gas to make it home. From a customer satisfaction standpoint, I was disappointed in the customer service timeliness in them not being prepared with car after having a whole day to prepare car and then making us wait almost three hours and giving us a car with the gas tank closer to empty than a 1/4 tank More

Service Had my breaks replaced all the way around, than notice a few days later a weird noise when applying breaks and slowing down to stop. Had my breaks replaced all the way around, than notice a few days later a weird noise when applying breaks and slowing down to stop. More

Stuck with a lemon!! We bought a 2015 Cherokee Limited and had intermittent electrical issues that could never be fixed! We needed a reliable car. Called Ron Tonkin Jeep, We bought a 2015 Cherokee Limited and had intermittent electrical issues that could never be fixed! We needed a reliable car. Called Ron Tonkin Jeep, explained situation, were able to come right in within an hour to see what options we might have. Joel Searched inventory for a new Jeep with extras we wanted, gave us a fair trade amount on our car that wouldn’t even start after we got there..and we drove away happy! More

Great Buying Experience We had an easy purchasing experience of our 2019 Ram. Everyone was friendly and nice to work with. They went out of their way to make sure we were hap We had an easy purchasing experience of our 2019 Ram. Everyone was friendly and nice to work with. They went out of their way to make sure we were happy. More

Assisted today by Pam I have always had positive experiences with the service department. Employees have been friendly and communicate effectively in keeping me posted on t I have always had positive experiences with the service department. Employees have been friendly and communicate effectively in keeping me posted on the time frames needed for my vehicles repair. I would recommend this dealership for service. More

Excellent customer service by Pam service coordinator . It's really impressive to receive updates on why any delays might take place. Pam stayed ahead of any possible concerns and was able to communicate wh It's really impressive to receive updates on why any delays might take place. Pam stayed ahead of any possible concerns and was able to communicate what was found as future items of future services needed. It is very special to be consoled about future service necessities , the explanations were spot on. I will definitely be back for any services needed. More

Recall part. I went in for a recall party. I always get fast friendly service. I've been dealing with Tonkin for over ten yrs and I'm looking forward to many more I went in for a recall party. I always get fast friendly service. I've been dealing with Tonkin for over ten yrs and I'm looking forward to many more good years. More

Great Service was great, very friendly and knowledgeable good to work with, easy going want to buy a new or used car there the ones to go with😀 Service was great, very friendly and knowledgeable good to work with, easy going want to buy a new or used car there the ones to go with😀 More