Ron Tonkin Chrysler Dodge Jeep RAM Fiat
Milwaukie, OR
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Quick and easy Great folks in and out quickly both people were friendly and I would recommend them to friends for sure. This is my fourth or fifth vehicle purchased Great folks in and out quickly both people were friendly and I would recommend them to friends for sure. This is my fourth or fifth vehicle purchased from Tonkin and I will keep coming back! More
Sales guy was very helpful Dealership was ok. Sales rep was very informative. Shop around first for best deal and best interest rate. Check with your bank first. Their rate will Dealership was ok. Sales rep was very informative. Shop around first for best deal and best interest rate. Check with your bank first. Their rate will be better, especially if you have a good credit score. More
Best prices in town! No haggling, their best price is given up front. No pressure, they let the vehicles sell themselves. Great assortment and overall best value for you No haggling, their best price is given up front. No pressure, they let the vehicles sell themselves. Great assortment and overall best value for your money. More
Great service Every one was nice and helpful ! They have knowledge and are very friendly. They even help me with phone calls to insurance person and explain me word Every one was nice and helpful ! They have knowledge and are very friendly. They even help me with phone calls to insurance person and explain me words that I didn’t understand . My English is limited , so thank you ! More
An overall excellent buying experience I was looking on line for a certain truck and found the one I was looking for and the price was right. I contacted Everardo and he was great I would I was looking on line for a certain truck and found the one I was looking for and the price was right. I contacted Everardo and he was great I would rate the experience a ten More
Maintenance and Service This service visit is the best experience I’ve had with Ron Tonkin (most others have been terrible); I have a service contract which is why I return. This service visit is the best experience I’ve had with Ron Tonkin (most others have been terrible); I have a service contract which is why I return. Johnny and Stella were terrific, and I would work with both again. I am satisfied with the service received. More
great customer service really good people help with everything specially Vadim he was always looking to what i like not what he thought i qualified for very good service really good people help with everything specially Vadim he was always looking to what i like not what he thought i qualified for very good service More
Great Experience My trip here made me rethink what the car buying experience is. Dave was an amazing guy to work with and hang out with. Dave along with Zander were so My trip here made me rethink what the car buying experience is. Dave was an amazing guy to work with and hang out with. Dave along with Zander were so patient with the hiccups and process and really did all they could to make my purchase happen. 10/10 recommend. More
Beware, rude & dishonest staff, dishonest services charges!! I exclusively take (well, took) my Jeep that has a Mopar Lifetime Warranty to this dealer for servicing since 2015, not for their customer service or I exclusively take (well, took) my Jeep that has a Mopar Lifetime Warranty to this dealer for servicing since 2015, not for their customer service or lack thereof should I say, but solely because they are the closest Jeep service to me by a long shot. The service guys/gals are notoriously aggressive, rude and dishonest about charges, making it seem like they’re doing a favor to get you into a rental each time they keep your car overnight for a simple oil change which took weeks to get the appointment, only to find out a free rental is included in your warranty all along! They sneak in charges that are fully covered by warranty, take extra long to get you in so after reporting problems prior to 36k miles they have you wait until you’re above 36k and try not to honor manufacture warranty’s. Not only that, A couple days ago they gaslighted the heck out of me, telling me I hadn’t been servicing my vehicle properly every 30k, even though I take my vehicle exclusively to them and do anything and everything they tell me I’m required to do to keep my vehicle warranty intact. So the tech tells me he’s doing me a huge favor by not reporting me to Mopar and covering the $1500 throttle replacement at 97k ish miles, and then snuck in another $300 I should be happy with right, cause they’re doing me a favor.... my friend told me they were scamming me so I politely questioned the charges and the BS 30k lies they were telling me, to no avail except to have the tech get pissed and threaten to go back to Mopar and reverse his work order and ‘get me charged the full $1500 since you don’t want to pay $300’. He goes to ask his manager permission to do this supposedly and comes back saying he doesn’t have time for this and takes $200 off. So I sent over my receipts to another Jeep dealer and sure enough... the entire thing was covered by Mopar and the dealer was scamming me out of extra money, scaring me into not questioning them and just paying the bill, lying about my Mopar coverages and requirements, and just overall agresssivE and rude scam artists. Beware! It looks like the last several service trips they’ve been sneaking in charges too. I’m currently waiting for a refund check and the manager says I should move on and let it go by since they apologized and are sending money back. Are you kidding me? How are they in business. Ask around, every other dealer in town knows the dishonest jerks over at McLoughlin Ron Tonkin Jeep, they have a bad rap in the industry. Do not let them make you think you’re wrong, their policy is the customer is always wrong and crazy, but do your research and check your receipts and warranty for refunds you’re owed from these people. And do not service your car here! More
Ron Tonkin Dodge Tonkin has taken care of all maintenance and recall items on my 2013 Dodge Charger. I also had an issue with my touch screen, which was addressed and Tonkin has taken care of all maintenance and recall items on my 2013 Dodge Charger. I also had an issue with my touch screen, which was addressed and replaced same day. The staff have all been polite, knowledgeable, and readily answered any questions I had. I even called them one day when I couldn't get in my car - key fob battery was dead. The service guy did not laugh, or make me feel foolish, which was much appreciated. More