Ron Tonkin Chrysler Dodge Jeep RAM Fiat
Milwaukie, OR
Filter Reviews by Keyword
By Type
Showing 417 reviews
Had a great experience buying my 2021 Dodge Challenger. In and out in an hour and a half. No pressure, only support! The salesman was awesome and low key and made the experience great for us. My wife In and out in an hour and a half. No pressure, only support! The salesman was awesome and low key and made the experience great for us. My wife and I had been to another Dodge dealer only two days before and the difference was night and day! More
I never usually have to use the service dept. but I had a faulty TPIM and they took care of the issue and it’s back to being like new again. It was handled quickly and the work was great. I will use them a faulty TPIM and they took care of the issue and it’s back to being like new again. It was handled quickly and the work was great. I will use them again if needed More
They’ve had my car for 10 days I had it towed in they haven’t moved it they promised it to me today on August 3 the guy doesn’t seem to care they won’t answer their phone!!! haven’t moved it they promised it to me today on August 3 the guy doesn’t seem to care they won’t answer their phone!!! More
Eric did a great job! I could tell that he has a lot to do, and he does it well. Great customer service! The service department as a whole is a complete mess. They’ve changed the phone system so that yo do, and he does it well. Great customer service! The service department as a whole is a complete mess. They’ve changed the phone system so that you can’t get through to speak to a representative. The automated message tells you to schedule online, but they make you sign on with your email, and they didn’t bother to enter in my email. It took 25 hours to change an oil pressure gauge and some spark plugs . I do not recommend. More
Save yourself the headache. Go to a dealer that will respect you after the sale. I bought a 2016 Jeep Renegade Trailhawk there brand new with only 8 miles on it back in May of 2016, and have been treate respect you after the sale. I bought a 2016 Jeep Renegade Trailhawk there brand new with only 8 miles on it back in May of 2016, and have been treated like crap ever since. Go in for an oil change, they do more than than the oil change without asking me and then try to charge me for it! I've been having oil consumption problems for the last 18 months, due to the faulty engine that was used for 7 years without letting buyers know! I went in for what I was led to believe was an oil consumption test and all they did was a computer update! They said if it didn't fix the problem to let them know and they would get me back in for the oil consumption test. It's been 1 week today, 330 miles, and it's down over a quart! That's worse than it was before they did the computer update. I called to get an appointment to take it in for the oil consumption test that should have been done last week and now they can't get me in for 3 weeks! I commute 30 miles each way to work, this is my only vehicle, I can't just stay home I would lose my job! So now they are risking not only my life, but the lives of other people on the road, since this is an issue that is known to cause vehicles to stall out and cause accidents. I have let my family and friends all know about all of these issues and if anything happens to me, because of this issue, and them not taking this seriously, they will be named in the lawsuits. Please go find a dealership that cares and will do the right thing, not just take your money and refuse to stand behind what they sell. More
Before calling these folks. I'd recommend Googling another dealership. Worst service ever!! From purchasing to Servicing.. I was crazy to give these folks my businessa and now the salesman isn't even another dealership. Worst service ever!! From purchasing to Servicing.. I was crazy to give these folks my businessa and now the salesman isn't even there. My recommendation would be driving another 20 miles to another dealership better dealership,much! Their communication within the company is absolutely atrocious and very frustrating, leaving the customer with no choice but to never come back. Last warning,DO NOT ENTER this facility.!!! Avoid at all cost.! More
It was my very first time getting a car off the lot. The It was my very first time getting a car off the lot. The team really did an amazing job with the process, making sure we were comfortable and was sup It was my very first time getting a car off the lot. The team really did an amazing job with the process, making sure we were comfortable and was super friendly! More
Good experience! From salesman Jamie to financing was great. Only disappointment was not everything advertised was on the vehicle and dealership did not want to add it to vehicle. Also a bit of a bummer great. Only disappointment was not everything advertised was on the vehicle and dealership did not want to add it to vehicle. Also a bit of a bummer to drive off lot with gas light on. More
Bought a brand new Ram TRX. Great people to work with, specially Jimmy he was awesome. Every person was welcoming. Great, great, great great, great and great. specially Jimmy he was awesome. Every person was welcoming. Great, great, great great, great and great. More