Ron Tonkin Chrysler Dodge Jeep RAM Fiat
Milwaukie, OR
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Dealer is close to home. Convenient. I never did talk to Ben. I would have appreciated an explanation of the work done. Other than that, check in and check out was easy. Convenient. I never did talk to Ben. I would have appreciated an explanation of the work done. Other than that, check in and check out was easy. More
ABSOLUTELY HORRIBLE SERVICE & A BUNCH OF LIARS! This is my SECOND review, because I deleted the first one after a manager reached out and promised to fix THEIR mistake. I came to buy a vehicle, I This is my SECOND review, because I deleted the first one after a manager reached out and promised to fix THEIR mistake. I came to buy a vehicle, I was not leaving without buying I drove 3 hours for it. I looked at my car and it was pouring rain I noticed what we thought were cracks on the sunroof but couldn’t tell for sure due to the down pour and the dark night sky. Their sales guy lied straight to our face and said no it’s not cracked it’s just rain puddles, we were skeptical but went through with it. Next morning sunny skies and sure enough the entire fixed sunroof is cracked everywhere. I look at the original listing of the vehicle and of course they hid the cracked sunroof in their ad. I call the sales guy and he says sorry but we can’t help you it’s sold as is. I leave a review and then Zander Biggers calls me and says no let’s fix this that’s not right, I get in contact with my ford dealer here in town and they make contact with Tonkin and as soon as it comes to scheduling repair and payment Tonkin starts ignoring their calls and is now refusing to call or email me and my local dealer back. This was in February and it’s October and I still for the life of me can’t get a single response. I’ve called and called and the front desk lady says oh yes they remember you they’ll call you back. Jacob specifically said he wants to help me and get this taken care of but again nothing. DO NOT buy from them unless you want meaningless back and forth. Never again. More