Ron Tonkin Chevrolet - Service Center
Portland, OR
78 Reviews of Ron Tonkin Chevrolet - Service Center
Samantha was fantastic. She answered all of my questions and was really great about giving updates while my vehicle was in for service! She answered all of my questions and was really great about giving updates while my vehicle was in for service! More
Was told when we made the appointment that they had ordered the part when we took the truck in, they wanted to check and see what was wrong, and then they said. Oh, we need to order the part. But yet t ordered the part when we took the truck in, they wanted to check and see what was wrong, and then they said. Oh, we need to order the part. But yet they told us they were ordering the part for the retro fit.. When we made the appointment 2 weeks out. They told us that they were going to have the part for the retro fit. But when we took it in, they said. All we have to order that we don't have that in. They said the part for the Monitor/Internet/OnStar they had no idea when they would get that part. More
I am very displeased with the service I reached. My concerns where not addressed. Because it was a commercial vehicle I was told it was an aftermarket vehicle.[That they would not service my concern My concerns where not addressed. Because it was a commercial vehicle I was told it was an aftermarket vehicle.[That they would not service my concerns. More
The techs and service reps were profesional and personable. Kudos to everyone at the service department. personable. Kudos to everyone at the service department. More
First off wrecked our new truck running into shop door. Rotated tires but didn't even ensure proper tire pressure. Last visit dealt with butt hurt service clerk that was rude to me and my wife calling on t Rotated tires but didn't even ensure proper tire pressure. Last visit dealt with butt hurt service clerk that was rude to me and my wife calling on the phone. Did get truck fixed but seemed like we was just an inconvenience because we needed same day fix. Service manager. They seem not to be able to go above and beyond due to as they said processes. Anyways fixed an reasonable time but the service clerks rude. Kids. More
Went to Ron Tonkin Chevrolet today for what was going to be my final oil change at a dealership . Samantha , the young lady that helped me with my truck was awesome. She asked me all the right questions and be my final oil change at a dealership . Samantha , the young lady that helped me with my truck was awesome. She asked me all the right questions and when I indicated that I was just needing and oil change today and was in a bit of a hurry , she went above and beyond. She shared the other services that L might need and that were available but was not pushy . Very professional and got the service done in a timely manor . I wasn't planning on going back for oil changes and other services as I have in the past but Samantha has restored my faith in this location for my future work . Thakn you , Roy More
Was told I needed a part that is no longer made and that I would have to look in a junk yard. However, they would be happy to install it if I found the part.... After they kept my vehicle for over 15 days I would have to look in a junk yard. However, they would be happy to install it if I found the part.... After they kept my vehicle for over 15 days sitting at the dealership, I was allowed to take it home without the issue taken care of. I took it to Cooper's and they actually took the part out to inspect it. They cleaned it. It works great! No need for a new part! Tonkin was a waste of time and money! Never going back to Tonkin for service again! More