Ron Tonkin Chevrolet - Service Center

These guys to include Kyle saved my bacon today. I have a fleet of emergency vehicles and we transport human organs for transplant to hospitals and waiting patients for life saving surgeries. I have I have a fleet of emergency vehicles and we transport human organs for transplant to hospitals and waiting patients for life saving surgeries. I have had a nightmare of a time with very poor service from the McLoughlin location. I picked up the prepaid part that was delivered to McLoughlin after they failed to notify me it had been delivered (maybe days ago) until I called them days after it was supposed to be in. They would not consider an appointment for service until next week. I was very upset and was told the manager would not be in until Monday. The woman said she would have me speak to someone else and came back on herself and no one was available. I picked up the part from the dealership and contacted Ron Tonkin Chevrolet and spoke to Kyle. Kyle agreed to get us in immediately and had us taken care of to get back to delivering for Oregon and Washington. He also set us up with a maintenance account This was an absolute Godsend and I can’t thank the crew enough for helping us out and keeping us on the road. More

Service department is great. I had an appointment and was running early the day of the appointment. I called and they were able to take me earlier in the day allowing me to have I had an appointment and was running early the day of the appointment. I called and they were able to take me earlier in the day allowing me to have the rest of my day. Quick in and out. More

Samantha was fantastic. She answered all of my questions and was really great about giving updates while my vehicle was in for service! She answered all of my questions and was really great about giving updates while my vehicle was in for service! More

I always get top notch service from Samantha when I take my cars in for service. I appreciate all she does. my cars in for service. I appreciate all she does. More

Was told when we made the appointment that they had ordered the part when we took the truck in, they wanted to check and see what was wrong, and then they said. Oh, we need to order the part. But yet t ordered the part when we took the truck in, they wanted to check and see what was wrong, and then they said. Oh, we need to order the part. But yet they told us they were ordering the part for the retro fit.. When we made the appointment 2 weeks out. They told us that they were going to have the part for the retro fit. But when we took it in, they said. All we have to order that we don't have that in. They said the part for the Monitor/Internet/OnStar they had no idea when they would get that part. More

Good service personel, clean facilities. More than willing to take care of all your automotive needs. More than willing to take care of all your automotive needs. More

I am very displeased with the service I reached. My concerns where not addressed. Because it was a commercial vehicle I was told it was an aftermarket vehicle.[That they would not service my concern My concerns where not addressed. Because it was a commercial vehicle I was told it was an aftermarket vehicle.[That they would not service my concerns. More

The techs and service reps were profesional and personable. Kudos to everyone at the service department. personable. Kudos to everyone at the service department. More

First off wrecked our new truck running into shop door. Rotated tires but didn't even ensure proper tire pressure. Last visit dealt with butt hurt service clerk that was rude to me and my wife calling on t Rotated tires but didn't even ensure proper tire pressure. Last visit dealt with butt hurt service clerk that was rude to me and my wife calling on the phone. Did get truck fixed but seemed like we was just an inconvenience because we needed same day fix. Service manager. They seem not to be able to go above and beyond due to as they said processes. Anyways fixed an reasonable time but the service clerks rude. Kids. More

Went to Ron Tonkin Chevrolet today for what was going to be my final oil change at a dealership . Samantha , the young lady that helped me with my truck was awesome. She asked me all the right questions and be my final oil change at a dealership . Samantha , the young lady that helped me with my truck was awesome. She asked me all the right questions and when I indicated that I was just needing and oil change today and was in a bit of a hurry , she went above and beyond. She shared the other services that L might need and that were available but was not pushy . Very professional and got the service done in a timely manor . I wasn't planning on going back for oil changes and other services as I have in the past but Samantha has restored my faith in this location for my future work . Thakn you , Roy More