Ron Tonkin Chevrolet

Chris was very professional and helped get us the exact deal we wanted. I appreciated his attention to detail and he was easy to work with! deal we wanted. I appreciated his attention to detail and he was easy to work with! More

Very nice & sincere. Very helpful in answering all questions. did not get instructions though on how to set up my Bluetooth with my phone or set up SiriusXM, I was real Very helpful in answering all questions. did not get instructions though on how to set up my Bluetooth with my phone or set up SiriusXM, I was really wanting that since we live 1 1/2 hours away. Will try to figure it out. More

The help we received was extremely helpful and informative. Everyone we worked with had pointed us in the right direction and we were able to look at the cars we had listed. It was a pleasure work informative. Everyone we worked with had pointed us in the right direction and we were able to look at the cars we had listed. It was a pleasure working with Travis! More

Very efficient and professional experience. It felt like we were in and out very quickly. It felt like we were in and out very quickly. More

Tonkin Chevrolets customer service was beyond extraordinary. I purchased out of state and completely sight unseen. Logan my sales rep kept constant communication with me and was completely trans extraordinary. I purchased out of state and completely sight unseen. Logan my sales rep kept constant communication with me and was completely transparent from initial call to final purchase and shipping. When the vehicle arrived in NY it was much better than portrayed by Logan and the pictures on the internet. Logan, Lacey and all employees of Tonkin Chevrolet made this purchase completely painless and smooth. Zero reservations in recommending the crew at Tonkin Chevrolet to handle all your purchasing needs. More

Wonderful experience! Everyone, especially Travis, was so kind and knowledgeable! Would definitely recommend this location to everyone! Everyone, especially Travis, was so kind and knowledgeable! Would definitely recommend this location to everyone! More

I am screaming big loud THANK YOU SO MUCH to Archie at Ron Tonkin Chevrolet!!! He made this car purchase so easy for me, communicated consistently, and went above and beyond for me!! This is my dream car Ron Tonkin Chevrolet!!! He made this car purchase so easy for me, communicated consistently, and went above and beyond for me!! This is my dream car and that was a dream car buying experience! Thank you so much I highly recommend this dealership and specifically salesman Archie!!! More

Chris was very professional and easy to deal with. He is a great problem solver and gave us a lot of good options around our specific goals. We enjoyed the whole car buying experience! Thanks Chris He is a great problem solver and gave us a lot of good options around our specific goals. We enjoyed the whole car buying experience! Thanks Chris! We will definitely come back on our next vehicle purchase. More

Shane, the service manager has handled many problems for me with amazing dedication to getting the best result for the customer. From routine smaller jobs to a very complicated analysis of my Corvette tires me with amazing dedication to getting the best result for the customer. From routine smaller jobs to a very complicated analysis of my Corvette tires, which resulted in Michelin, providing us new tires at no charge. Recently had some warranty work done on my Buick for the airbag. They did a great job Dominic. My service advisor took care of everything. Everyone there is super helpful. Obviously they’re getting great leadership and they found people that are dedicated to helping their customers. More

It is hard to convey just how much this dealership sucks. Dishonesty, incompetence, lack of communication...they've got it all. Do business with anyone else. They are owned by Gee Automotive. There is a hand Dishonesty, incompetence, lack of communication...they've got it all. Do business with anyone else. They are owned by Gee Automotive. There is a handy list of Gee dealerships on their website so you know who to avoid. The saga of how many ways they screwed up is too long to recount here so I'll just hit one of the most egregious instances: My truck was in for warranty repair. The condition it was brought in for was the battery was dead and would not take a charge or jump. After they had the truck for a couple weeks with no update I gave them a call. The person who answers the phone in their service dept is trained to not actually put you through to anyone. He repeatedly refused to put me through to my service advisor or his voicemail and said I would get a call back. I never got a call back, so tried again a week later. Same result and waited five days for a call back which never came, so I went down to see what the heck was going on. At this point the service advisor claimed they couldn't recreate the battery drain and the truck was starting fine. After a bit of back and forth about why they had my truck for a month and I was never notified of this, I said fine give me back my truck. The service advisor said to give him some time to print out paperwork and another service advisor said he would pull the truck around. After I'm standing there for awhile I realize "the truck should be pulled around by now" so I walked outside to where I knew it was parked on the side of the building. There they were, trying to jump my truck after they "couldn't recreate the battery drain". They were just trying to jump it and send me on my way! Once I started dealing with the service manager Shane I figured things would get better: no, he is setting the example that the other guys follow. The comfort level he has when lying to your face, when both of you know he is lying, is really quite impressive. If you are forced to do business here, make sure what you are getting in writing matches what you are being told! I'd suggest going in weekly and asking for a written update on your vehicle. If your vehicle is under warranty look carefully at the dates on the documents; they are not above doing some fudging there either. Good luck. More