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Ron Tonkin Acura
Portland, OR
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Had the deal in writing, once I got there they informed me the warranty wasn’t actually included in the price. I showed them their written agreement where it showed the warranty was included. They said the me the warranty wasn’t actually included in the price. I showed them their written agreement where it showed the warranty was included. They said they were sorry but it would be an additional $5300 dollars. I remained them I had a written agreement with it included. They did not honor their written agreement so I walked after wasting 3 hours with them. Lisa and their team was terrible and I won’t ever think about buying a car from these xxxxxxxx ….. More
My service writer James Schuermyer is awesome. Always so helpful. I only take my car in when he is there. Everyone there is helpful. I never take my car anywhere else. Ron Tonkin Beaverton is the Always so helpful. I only take my car in when he is there. Everyone there is helpful. I never take my car anywhere else. Ron Tonkin Beaverton is the best More
Derrick was super helpful. Everybody was super polite and ready to provide the best customer service. Coffee machine was pretty awesome. Snacks available and service department Everybody was super polite and ready to provide the best customer service. Coffee machine was pretty awesome. Snacks available and service department. Free Wi-Fi. More
Good dealership with a quality product. Staff has always provided quality service and been Responsive to our needs over the many years we have been customers. Staff has always provided quality service and been Responsive to our needs over the many years we have been customers. More
Acura has treated me with respect for the last 22 years of owning the same car. The service techs are always helpful and this time was no exception. Derrick is great and Shelly was even more wonderful. E of owning the same car. The service techs are always helpful and this time was no exception. Derrick is great and Shelly was even more wonderful. Even though I said to check it thoroughly, no issues were found. Other places would work hard to find ANYthing wrong to spend my money needlessly. But Acura honestly found everything in great shape. This is the way every dealership should be run and the way every customer should be treated. The service department will be the reason I buy another Acura! More
Top notch Service Department. Service advisors are very helpful and communicate in real time while my vehicle is being serviced. Kudos to the following Service Advisors that assis Service advisors are very helpful and communicate in real time while my vehicle is being serviced. Kudos to the following Service Advisors that assisted me in the past and present, Derrick, Shellie,Kadin and Felipe, and of course the Service Technicians that are unsung heroes. More