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Ron Tonkin Acura

Portland, OR

4.8
122 Reviews

9655 SW Canyon Rd.

Portland, OR

97225

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Showing 122 reviews

August 19, 2023

Jorge in customer car service at Ron Tonkin did a great job! I’ve been coming to Ron Tonkin Acura for years and they always have my beast interest at hand. Never pushy and they are just great to work with! More

by Ipod79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Aug 21, 2023 -

Ron Tonkin Acura responded

Thank you for the Five Star Review. Jorge in Service loves taking Excellent care of our Clients. Have a great day

August 13, 2023

Great service, many small issues quickly addressed, video and text clearly explained the situation and there was no sales pressure just the facts and options More

by tdiffely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Aug 16, 2023 -

Ron Tonkin Acura responded

Thank you for the Five Star Review. We love hearing all these kind words for our Service Team at Ron Tonkin Acura. Have a great day.

August 01, 2023

Courteous staff, friendly and I was kept updated always on progress. I was alerted of additional service needs and selected those options easily. More

by palee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Aug 03, 2023 -

Ron Tonkin Acura responded

Thank you for the Five Star Review. Service loves taking Excellent care of our clients..

July 31, 2023

Welcoming environment and prompt and friendly staff who clearly walk you through every single details More

by DS Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Aug 03, 2023 -

Ron Tonkin Acura responded

Thank you for the Five Star Review. We appreciate the kind words.

July 29, 2023

Service representative James. and car mechanic helped in diagnosis of complex noise issue and provided professional service while resolving it. More

by Suneel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 31, 2023 -

Ron Tonkin Acura responded

Hi Suneel, Thank you for the for the Review. James loves taking care of his clients. We appreciate you allowing us to service your Acura.

July 26, 2023

Service department is lacking. They told me to go to corporate to solve the problem with my car rather than advocate on my behalf. Corporate told me to go them. Meanwhile I have a More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
Jul 28, 2023 -

Ron Tonkin Acura responded

Hi John, I apologize for your recent experience. Please contact my, General Sales Manager Rich Villastrigo, at your earliest convenience to discuss further.

July 25, 2023

Helpful service dept. Quick and friendly ser ice. Reliable advice.always use them for my cars More

by jondeba
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jul 29, 2023 -

Ron Tonkin Acura responded

Thank you for the Five Star Review. Service loves taking excellent care of our Clients.

July 19, 2023

Exceptional service, as always. So thorough and kind and the customer service is to notch. More

by WaxLady
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jul 31, 2023 -

Ron Tonkin Acura responded

Thank you for the Five Star Review. Our Service Department thanks you for being a Client. Have the best day!

July 16, 2023

Easy to schedule appointments, clear communication during service appointments. Comfortable lounge area with refreshments available. More

by craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jul 17, 2023 -

Ron Tonkin Acura responded

Craig, thank you for the Five Star Review. Have a Great day!

July 16, 2023

Great experience! The salesperson Shawn was great to work with! The process was quick and we never felt pressured at anytime. More

by Scott_neuf10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Freeman
Jul 18, 2023 -

Ron Tonkin Acura responded

Scott, thank you for the Five Star Review. Shawn in Sales Loves taking Excellent care of our clients.

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