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Ron Tirapelli Ford
Shorewood, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 151 reviews
Tina Davis helped me as my sales consultant get a great deal! She was amazingly professional! She has a ton of experience being in this industry and working wonders. She goes above and beyond for her clien deal! She was amazingly professional! She has a ton of experience being in this industry and working wonders. She goes above and beyond for her clients! 10/10 recommend!!! Go see her now!! More
False Advertising. A used Tesla Model 3 was advertised on 4/6 at $46,998 on cars.com. I called the dealership and confirmed the price and set up an appointment for a te A used Tesla Model 3 was advertised on 4/6 at $46,998 on cars.com. I called the dealership and confirmed the price and set up an appointment for a test drive the next day. After the test drive the sales agent informed me the price was now $49,998 because they had "discovered" the car had the full self driving feature. I offered $46,998 on that day, 4/7, and they refused. I'd recommend going elsewhere first so Tirapelli doesn't waste your time. More
Sales people ok. They took me for over $600 to change a thermostat wich I told them was the problem to begin with. Then they didn’t have the part so I missed work. So They took me for over $600 to change a thermostat wich I told them was the problem to begin with. Then they didn’t have the part so I missed work. So $1,000 thermostat. More
Do not trust the service department. When you take your vehicle in to get something done they don’t do it but charge you for it found out by another service place that what I went to get When you take your vehicle in to get something done they don’t do it but charge you for it found out by another service place that what I went to get at Ron Tirapelli was never done . Then in another vehicle They tried making me pay $550 for a service engine light that came up in a new 2021 under warranty vehicle that I didn’t need. Went to another service place told me exactly what I needed to do and I did service engine light went away . Will not go back to that dealership ever again after buying 3 vehicles from them. They don’t value their customers. More
So disappointed in Tirapelli Ford. Dropped off car because brakes dangerously spongy. Dealership ran “diagnostic” then removed and replaced 1 year old brakes. Nine days and $1k later Dropped off car because brakes dangerously spongy. Dealership ran “diagnostic” then removed and replaced 1 year old brakes. Nine days and $1k later, I picked up car. Brakes still spongy with slow response time. The dealer report on services performed even notes that brakes are still soft. Seems like dealer mechanics couldn’t diagnose problem so they charged me for brakes that didn’t correct anything. I called national Ford hotline and they recommended a list of possible root causes of problem and recommended dealer perform another diagnostic. Don’t know if I can trust Tirapelli to make my car safe. More
When I got there I was greeted right away, and asked why I was there. Oil and filter change showed the waiting area, coffee or soda if you like. Was finished when they told me. I was there. Oil and filter change showed the waiting area, coffee or soda if you like. Was finished when they told me. More
Promp service,very transparent,comfortsble enviroment,honest pricing easy to wotk with and will refer to others.Keep up the good work!! enviroment,honest pricing easy to wotk with and will refer to others.Keep up the good work!! More
Very clean premises; friendly staff and through service on my vehicle, easy to get an appointment for my oil change on my vehicle, easy to get an appointment for my oil change More
I have been to many ford dealers but Ron tirapelli stood out from the rest including the one I bought my ford from......Ron Tirapelli was timely and very friendly and the price of the service was great 👍 out from the rest including the one I bought my ford from......Ron Tirapelli was timely and very friendly and the price of the service was great 👍 More
By far the best car buying experience I have ever had. Every employee from Sales to Service was extremely accommodating and patient. Pricing and financing was transparent, simple, and straightforward. Every employee from Sales to Service was extremely accommodating and patient. Pricing and financing was transparent, simple, and straightforward. More