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Ron Marhofer Nissan
Cuyahoga Falls, OH
281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 281 reviews
August 18, 2021
I purchased a 2016 frontier Brand new. The only thing i am not happy with is key fobs. Both key fobs stopped working. In order to replace the key fob they ask for $500. I think it is not worth it. Why the am not happy with is key fobs. Both key fobs stopped working. In order to replace the key fob they ask for $500. I think it is not worth it. Why the dealer overpriced the key fob price. We are the regular customer. More
by bishnu
Employees Worked With
Ridge
July 18, 2021
Chuck Willis and Mike Richards helped me lease a 2021 Rouge SV. They both were great to work with and very professional. Smoothest transaction ever Rouge SV. They both were great to work with and very professional. Smoothest transaction ever More
by Laura 1958
Employees Worked With
Chuck Willis, Mike Richards
April 13, 2021
One of the best car buying experiences I've had, staff was knowledgeable and kind especially Gabor and Tyler who helped me with my new purchase. was knowledgeable and kind especially Gabor and Tyler who helped me with my new purchase. More
by cbitt1231
Employees Worked With
Gabor, Tyler
March 30, 2021
I had a wonderful experience purchasing my new vehicle here! They helped me find what I was looking for as long as helping me meet my other needs. This is a great place with great service! here! They helped me find what I was looking for as long as helping me meet my other needs. This is a great place with great service! More
by Looney98
Employees Worked With
Gabor Kunstar
March 12, 2021
Experiences with car shopping has not been the best in the past. This one was a totally different one from the beginning. From the initial call, to the instant text of cars with the specs I wanted, to the the past. This one was a totally different one from the beginning. From the initial call, to the instant text of cars with the specs I wanted, to the instant appointment, the greeting from when I walked in a continued the whole time I was there, the open and honest and no sugercoating to try and make a sale and the fight to get my payment where I needed. Thank you David and Mike for all you did to get me in the car I've always wanted. You're not only great at your job but your passion for you customers makes you rare and I appreciate you so much. More
by S.youger
Employees Worked With
David and Mike
February 18, 2021
I would like to thank Colin and Jasmine they were wonderful from the time we walked in till the time we left.I would recommend Ron Marhofer Nissan to everyone I know looking for a vehicle.They were g wonderful from the time we walked in till the time we left.I would recommend Ron Marhofer Nissan to everyone I know looking for a vehicle.They were great no pressure.Thank you very much Colin and Jasmine. More
by markv
Employees Worked With
Colin,Jasmine
November 13, 2020
We purchased 2017 Bolt EV from dealership. Spencer G. was very friendly and thoroughly professional. No pressure or games from any dealership staff which was refreshing. We were provided a live video w was very friendly and thoroughly professional. No pressure or games from any dealership staff which was refreshing. We were provided a live video walkthrough of the vehicle outside and in. Upfront and transparent, all fees were disclosed over the phone and they were reasonable considering we were located over 400 miles away. We recommend Ron Marhofer Nissan without reservation. More
by nj7501
Employees Worked With
Spencer G.
September 12, 2020
I had been looking for a car for a long time, but since it was my first time purchasing a car it was a difficult process. When I initially searched for cars, I would shop for more expensive brands such as it was my first time purchasing a car it was a difficult process. When I initially searched for cars, I would shop for more expensive brands such as BMW, mercedes-benz, Audi, etc. I didn’t have a strong understanding of finance and I believe that was my main problem. When I first arrived at Ron Marhofer I was looking at a 2011 Benz thinking this car was perfect for me. Dave took the time to teach me more about finance and showed me smarter ways to go about getting a car. I ended up leaving with a 2017 Nissan Sentra and I couldn’t be happier. They take the time to make sure that you understand what you’re getting yourself in to, which I really appreciated. Excellent customer service with friendly faces, makes you feel at home. More
by devonb913
Employees Worked With
Dave, David
August 22, 2020
I will never go there again. When my wife died of cancer and we returned her leased Rogue, Marhofer said we had to make all payments. The dealership wouldn't give me the name or phone number of the region and we returned her leased Rogue, Marhofer said we had to make all payments. The dealership wouldn't give me the name or phone number of the regional rep. Nissan credit kept sending me bills even though the car had been returned in perfect condition and thousands of miles under the allowed amount. I requested on-camera interviews with Nissan executives to describe how they treat customers who die of cancer before the lease is up. They did not respond; they turned the account over to a collection agency. I then requested interviews with executives at the collection agency, and the collection agency wouldn't say whether Nissan had forwarded all my communication including a letter that included my wife's death certificate and said I was not going to make any more payments and if Nissan had any questions it should contact my attorney. I provided my attorney's name and number. He was never contacted. I will never buy from Marhofer again. I will never buy another Nissan. More
by idsvoog
Employees Worked With
I don't wish to look them up and remind myself.
