Ron Marhofer Nissan
Cuyahoga Falls, OH
Filter Reviews by Keyword
By Type
Showing 278 reviews
Great experience! One of the best car buying experiences I’ve had! Love the vehicle and could not have found a better deal anywhere else! Robert Brannan is a five star One of the best car buying experiences I’ve had! Love the vehicle and could not have found a better deal anywhere else! Robert Brannan is a five star salesperson! More
Great experience! Kyle was very knowledgeable and professional throughout the process. He asked questions and answered all questions that we had. I would recommend aski Kyle was very knowledgeable and professional throughout the process. He asked questions and answered all questions that we had. I would recommend asking for him when you go there. More
The most honest and helpful dealership ever. I have bought a number of new cars in the past from other dealerships. I was never completely satisfied with what I got. This time however I was more I have bought a number of new cars in the past from other dealerships. I was never completely satisfied with what I got. This time however I was more than satisfied with what I got, including the vehicle being more than I had anticipated and the price being exactly as advertised. I believe this was all made possible with an honest and knowledgeable salesperson and dealership. Thanks Rob Ghotra and Ron Marhofer Nissan. More
Stressful and unenjoyable interactions with sales associate I found my visit to this dealership to be very stressful and unenjoyable. Sales associate Josh did not work or even attempt to try and earn my busine I found my visit to this dealership to be very stressful and unenjoyable. Sales associate Josh did not work or even attempt to try and earn my business or understand my needs, and I left with unanswered questions about the vehicle. The sales associate seemed scattered, as if some other task was demanding his attention. For example, he got my name wrong on two occasions, spelling it wrong on the paper and again in person. When going on the test drive, the associate asked that I take the drive alone. When I entered the vehicle it had a service indicator on, and I returned to alert the sales associate before continuing the test drive. The associate asked how my test drive was even though it had only been a few minutes. Upon returning, very little information was actually disclosed about the vehicle beyond what was available in the carfax report. More
Very Good Experience Found a used car that I liked on the internet that was at this dealership. I sent an email asking about the car. Brad Kloetzly got back to me and we w Found a used car that I liked on the internet that was at this dealership. I sent an email asking about the car. Brad Kloetzly got back to me and we were able to schedule a test drive. Went there after work and Brad was there waiting for me. Brad took care of me from the first hand shake to the last hand shake. If you are looking to buy a new or used car from Ron Marhofer Nissan ask for Brad Kloetzly he will be able to take care of all your needs. More
Great dealership. I can't say enough good things about my experiences at Ron Marhofer Nissan. All the folks I've met there are so friendly, especially Christopher Gran I can't say enough good things about my experiences at Ron Marhofer Nissan. All the folks I've met there are so friendly, especially Christopher Gran. I've leased three and purchased two vehicles from Chris and look forward to future business with him as well. Love the deal I just got on my 2016 lease. Great service dept. too. More
Salesman I wanted to buy 2 Nissan leaves today but after conversation with Mike I have changed my mind. Mike has no respect to people with an accent and he was I wanted to buy 2 Nissan leaves today but after conversation with Mike I have changed my mind. Mike has no respect to people with an accent and he was very rude to me so I and up going to Bedford Nissan. Thanks Mike I would never ever do business with Ron Marhofer again. More
.very Good Experience No pressure and very concerned for our needs Worked with us until they found the right vehicle we were looking for.Salesman Dave was very knowledgable No pressure and very concerned for our needs Worked with us until they found the right vehicle we were looking for.Salesman Dave was very knowledgable More
Best experience ever buying a car Mike Patterson was a huge help! We got an amazing deal and great service. He's not pushy just there to help! Never had an easier time leasing a new Mike Patterson was a huge help! We got an amazing deal and great service. He's not pushy just there to help! Never had an easier time leasing a new car More
Ripped off elderly couple. My parents went in for their standard oil change at RMN. Service tells them their 9-year old, 45,000 mile, Maxima needs $3,000 worth of repair work a My parents went in for their standard oil change at RMN. Service tells them their 9-year old, 45,000 mile, Maxima needs $3,000 worth of repair work and if they drive it, the engine could be damaged. My 80-year old father was in shock. They conveniently mentioned that someone could help them find a new car. Gave them blue book price minus $3k for their Maxima. They leased an Altima. The first time they ever leased. My Dad trusted them. We looked online on RMN own site and found a much better lease deal, a few thousand less! We went in with them the next day and demanded that they change it. They agreed and played totally dumb about their online deal. They even sold them the Allstate plan ($22 more per month) when they have AAA and tried to sell it to them again after we took it off and left them to sign the papers! Over the weekend, a much lower lease rate of same car advertised in paper and in flyer mailed to our houses! $1,400 less for the entire term (including money down)! Even though it was only two business days later, they refused to give them this new deal. We now wonder if anything was wrong with their car in the first place? They say they did the "right" thing. Sure, but only when caught. Took advantage of people in shock and on a fixed income. Shame on you RMN. Never again at any RMN dealership. Do you homework if you go here, they WON'T give you the best deal. More