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Ron Marhofer Nissan
Cuyahoga Falls, OH
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Great experience overall Josh and the team did a very good job working to meet all my needs. Price was great! Very flexible on test drive needs to support my growing family - Josh and the team did a very good job working to meet all my needs. Price was great! Very flexible on test drive needs to support my growing family - thanks! Trade-in was fair and quick. Only reason I didn’t give a 5 was long wait time it took from trade-in confirmation to checkout through finance - very busy sales day! More
Amazing service, outstanding C.J helped us with our purchase of a Nissan Rogue. He is very helpful and very informative. Thank you so much for your help. We had a great experienc C.J helped us with our purchase of a Nissan Rogue. He is very helpful and very informative. Thank you so much for your help. We had a great experience, I will happily recommend your location to our family and friends. More
Excellent Stephen was excellent. He walked me through each step of the process. Each member of the TEAM made sure I had a great experience! Because of its staff Stephen was excellent. He walked me through each step of the process. Each member of the TEAM made sure I had a great experience! Because of its staff I would recommend this dealership! More
exceptionally professional and fast service We called the dealership and got the car ready for a test drive in 20 minutes. We left to have other appointments after which we made decision to go w We called the dealership and got the car ready for a test drive in 20 minutes. We left to have other appointments after which we made decision to go with Ron Marhofer Nissan offer as none of the cars could compete with them. CJ Gran, sales department, was professional and quick with getting everything ready for us by the time we came back. Excellent experience. More
Amazing Experience The experience with this dealership was amazing from beginning to end. I had gone to other dealerships before this one, and the experiences were vastl The experience with this dealership was amazing from beginning to end. I had gone to other dealerships before this one, and the experiences were vastly different. Their website is far superior to any other dealer sites I visited in my car search. The payment calculator informs you of your exact price and payment will be for the car, which includes tax and other fees. I had had my car appraised at other dealerships, and each one undercut the value of my car. Mike Richards was the only person that was fair and honest with me about my car. He let me know how he determined the value of my car, and asked questions to try and get an appropriate appraisal. He even offered to make me an appraisal price for my car if I wanted to sell it myself. I told him, that all I wanted was an offer that matched the KBB value. He offered me exactly what KBB determined my car was worth. I could not speak more highly of Mike and how he conducts himself. When I was going around to other dealers, I dealt with several salesmen. Mike Patterson was by far the most honest and helpful salesman I met. Mike took the time to meet with me, on multiple occasions to discuss what was best for my family and my budget. I was about to come back with my wife and test drive and sign a lease, however just before we left. An unexpected expense arose, and my wife and I took some time to analyze our new financial options. I contacted Mike and explained that I wanted to look at a different model, that might be somewhat cheaper. Mike never questioned why I wanted to change, never tried to push me to taking something more expensive. He helped me find the right car for me and my family. Mike sat down with my wife and I and answered all our questions, some of which I asked for a second time. Mike gave me a direct answer to every single question, he never said, “I don’t know or I’m not sure.” Mike even helped the crew wash and detail my car, to help speed up the process. Once my car was ready he spent time with me showing me how to set up and explained how to use everything. Nate Watts could not have been more helpful throughout the lease process. He took the time while I was signing my papers to ask all my questions, which there were a lot. Nate was not pushy and never pressured me to purchase any additional add-ons. He took the time to explain everything that was happening, and always gave me a direct answer. I could not be any happier with the whole process. My wife and I were so impressed with the process, we will consider leasing her a car when her current lease is up. I’ve had this car for 2 weeks the dealership has called me 5 times, to make sure my car I’m still happy with it and to help in anyway. More
Great Experience I have been a customer for many years and have leased several cars with CJ’s help. The experience had always been great. CJ and the rest of the staff I have been a customer for many years and have leased several cars with CJ’s help. The experience had always been great. CJ and the rest of the staff are always friendly and helpful. More
Dave is the best!!! We have been back to Dave three times so far and will keep going back. He goes above and beyond and is really great to work with. We have been back to Dave three times so far and will keep going back. He goes above and beyond and is really great to work with. More
Cj went above and beyond Found a vehicle online and contacted the dealership, spoke with Cj. He was very polite and answered all my questions. He made the process of setting u Found a vehicle online and contacted the dealership, spoke with Cj. He was very polite and answered all my questions. He made the process of setting up an appt to view and test drive the car very easy. He was able to answer all my questions and I liked that I didn’t feel any pressure from him. He truley went above and beyond throughout the whole process (and even after) with a follow up phone call to make sure everything was ok. I would recommend purchasing a vehicle from Cj (Gran) to anyone you’ll get great customer service. Thank you Cj! More
Robert was great When buying a car across state lines there’s always a level of uncertainty on how the deal is going to work out. Robert put my mind at ease and made i When buying a car across state lines there’s always a level of uncertainty on how the deal is going to work out. Robert put my mind at ease and made it as easy as possible. We worked out numbers before I was even required to leave the house. The whole way, I knew it was going on and I knew what to bring. Would totally recommend this by experience to others. Nate in finance did a great job as well! More
Customer Friendly The best dealership I have worked with. My salesperson Raj listened to what I was looking for. I went to the dealership to look at a new car at first. The best dealership I have worked with. My salesperson Raj listened to what I was looking for. I went to the dealership to look at a new car at first. That is not what I wanted....Raj and the dealership did not high pressure me to reconsider. Other dealerships I went to were incredibly pushy on just getting a sale...they did not listen. Raj was excellent to work with...answered all my questions and concerns. Ron Marhoffer is competively priced for their cars. I have been looking for a year for a car and very satisfied with my used Nissan Murano purchase. Thanks to Raj...he is a great salesperson to work with! More