Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ron Marhofer Nissan
Cuyahoga Falls, OH
390 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 390 reviews
December 02, 2025
The professional staff at this dealership are polite and dedicated to insuring every customer is treated like family. Leaving with what they truly need amd nothing they don't. dedicated to insuring every customer is treated like family. Leaving with what they truly need amd nothing they don't. More
by greywolf080575
Employees Worked With
Gabor Kunstar
November 20, 2025
Ron Marhofer Nissan NoRon Marhofer Nissan Nov 29, 2025 Morticia Adams Initially professional &courteous, customer service but not completely transparent/informative on the purchase & financial 2025 Morticia Adams Initially professional &courteous, customer service but not completely transparent/informative on the purchase & financial process. They Never gave me my Bmvregistration, & when i asked them to email a copy, I was told they're too busy. Registration was NOT behind 45 temp tag either. Didn't get my loan information right away. Plus they added dealer packages I didnt get detailed explanation on original warranty. the dealer add-ons accelerated the actual purchase price, revisited finance mgr &got in depth explanation of why, though expensive, added warranties remedy stress of repairs if something happens minus those warranties. not happy with lenders choice, very high rate & lenders papers explained dealer listed wrong interest rate.v 20, 2025 Morticia Adams Professional, courteous, customer service. . Helpful but not completely transparent/informative on the purchase & financial process. Didn't get my loan information right away. Plus they added dealer packages I didnt get detailed explanation on original warranty. the dealer add-ons accelerated the actual purchase price, revisited finance mgr &got in depth explanation of why, though expensive, added warranties remedy stress of repairs if something happens minus those warranties. not happy with lenders choice, very high rate. More
by Morticia Adams
Employees Worked With
Dillon Smith
November 20, 2025
I had a service failure ( P2004 code) which came up the IMRC Bank 1 stuck in the open position. RMN confirmed the code and were able to arrest the issue in 36 hours. Installing the new manifold toot sweet. IMRC Bank 1 stuck in the open position. RMN confirmed the code and were able to arrest the issue in 36 hours. Installing the new manifold toot sweet. More
by GMM
Employees Worked With
Emily Burden
November 18, 2025
I have had a great experience at Marhofer Nissan, twice. David S. is great. I’ll be back. David S. is great. I’ll be back. More
by nasahoward
Employees Worked With
November 13, 2025
I go to Marhofer Nissan because my salesman is Dave Seymour and I trust him. I’ve used his services since 2014 and that’s 4 leases, one of which I purchased at end of lease. Seymour and I trust him. I’ve used his services since 2014 and that’s 4 leases, one of which I purchased at end of lease. More
by Deb rich
Employees Worked With
Dave Seymour
November 11, 2025
This was the worst experience I’ve ever had buying a car! We had a price we agreed on over the phone. They brought the contract out and tried to sneak in a “ceramic coating” fee at the last minute that was n We had a price we agreed on over the phone. They brought the contract out and tried to sneak in a “ceramic coating” fee at the last minute that was never mentioned before. I never agreed to it, and they acted like it was mandatory. They gave me two choices, to pay $699 for three years or $999 for five years. I said this was not right and very unethical of what they were doing. I’ve also filed a complaint with the Ohio Attorney General‘s office. Super shady and dishonest. Don’t trust their prices until you see the final paperwork. More
by mgraham21
Employees Worked With
Mike Richards
November 10, 2025
I bought a car had no instructions on dash board. A day later I requested to trade for an upgrade and was denied. 2days later I traded it for an update at a different Nissan dealership. Since then I A day later I requested to trade for an upgrade and was denied. 2days later I traded it for an update at a different Nissan dealership. Since then I requested a refund for the paint extended warranty and received a snotty response. I will seek legal advice and move forward. Richard Teolis More
by srteolis12
Employees Worked With
Finance
November 02, 2025
Everyone was friendly and fast service once the part arrived it was an oil pressure sensor arrived it was an oil pressure sensor More
by davidstarcher31
