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Ron Marhofer Nissan

Cuyahoga Falls, OH

Overview
Employees
Reviews
Vehicles
4.7
519 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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247 Howe Ave

Cuyahoga Falls, OH

44221

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Showing 519 reviews

October 21, 2026

I bought my vehicle there in 2017 said I'd have free car washes for life they went back on that promise. More

by garyeakron
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Don't remember
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Oct 23, 2026 -

Ron Marhofer Nissan responded

Hello, we are disappointed to learn of your experience here at Ron Marhofer Nissan, but will take this opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to our General Manager, Nick Villella, at nvillella@marhofer.com. We look forward to hearing from you.

Oct 23, 2026 -

garyeakron responded

I talked to the manager who gave me a bunch of stuff about they built the car wash on home avenue. I think they should have given me a lifetime pass for car washes since they own it. All I ever received was 10 passes. Other dealerships that have that offer don't go back on their word so I will never buy another car at Ron Mar offer.

October 20, 2026

I’m glad they were able to diagnose the problem and get the car fixed. More

by christinar131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajay Dingess
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Oct 22, 2026 -

Ron Marhofer Nissan responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2026

Brian was awesome to work with, got a great deal on a lease and the sales process was quick and easy. More

by Bridget
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wells
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Oct 22, 2026 -

Ron Marhofer Nissan responded

Hello Bridget, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2026

Very helpful and delivered my new car free of charge. I was able to complete everything online More

by Tdfull04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl
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Oct 22, 2026 -

Ron Marhofer Nissan responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2026

Great service, nice and friendly staff that focuses on the customer first! I recommend them highly More

by Franktrust8934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
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Oct 21, 2026 -

Ron Marhofer Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 16, 2026

The person answering the phone was really courteous but my experience was not great with the service department while the main rep that I was working with was out of the office. Nissan should realize that More

by Nissan fan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris was great but he was not working on the day I picked up my vehicle which is likely why the customer service was lacking.
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Oct 18, 2026 -

Ron Marhofer Nissan responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to our General Manager Nick Villella, nvillella@marhofer.com when you have a chance. Thank you, and we look forward to hearing from you.

October 16, 2026

Marhofer performed their work professionally, timely and perfectly. They kept me advised every step of the way . More

by leo3walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Print
Oct 18, 2026 -

Ron Marhofer Nissan responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2026

Promot, efficient, honest about upfront pricing and practical needs. Thank you Marhofer team! Chris is a great advisor and helped me find an affordable solution. More

by Anonymous
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Print
Oct 20, 2026 -

Ron Marhofer Nissan responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2026

The people were friendly and explained everything well and the lobby was clean and accommodating. More

by brendadawson4141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2026 -

Ron Marhofer Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 12, 2026

They were timely with answering questions and making my purchase smooth. I am so happy with my vehicle. Thanks Jennifer and Zack. More

by weissacres82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer and Zack
Print
Oct 14, 2026 -

Ron Marhofer Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ron Marhofer Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

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