Ron Marhofer Hyundai - Service Center

I had a scheduled appointment, they got me right in. My service was performed within the time they stated. Everyone was very nice and helpful especially Dan. My service was performed within the time they stated. Everyone was very nice and helpful especially Dan. More

We took the car in for engine trouble and it ended up being Hyundai's infamous bad engines. The dealer was very professional and made the whole process to get the repairs approved by warranty smooth and being Hyundai's infamous bad engines. The dealer was very professional and made the whole process to get the repairs approved by warranty smooth and worry free. More

I have used marhofer for many years. Service is always great. Declan help me he was wonderful Service is always great. Declan help me he was wonderful More

Very thorough and reliable service. Enjoyable experience. Listened to concerns and performance issues. Well done Enjoyable experience. Listened to concerns and performance issues. Well done More

Dec was Fantastic he was very kind and Helpful to me. .He made sure i had a rental and dealt witb my Insurance company with ease. .He made sure i had a rental and dealt witb my Insurance company with ease. More

Been coming to this dealership for years never had a problem everyone there is very nice knowledgeable and they get me in and out of there fast! problem everyone there is very nice knowledgeable and they get me in and out of there fast! More

Great waiting room area with a fairly good coffee machine. Service department personnel are informed, friendly and helpful. machine. Service department personnel are informed, friendly and helpful. More

My O2 sensor is a bit rusted and instead of trying known techniques to remove it, they wanted to brute force it and have me give them the green light to damage my catalytic converter, which they wanted to c techniques to remove it, they wanted to brute force it and have me give them the green light to damage my catalytic converter, which they wanted to charge me an extra 3 grand for if they broke it during the process. I understand not wanting to take the liability, but if they would take the time to do it properly there should not be damage done to other parts of the vehicle. I bought my car here and had hopes that if anyone could do it properly, it would be them especially for what they were charging, boy was I wrong. O2 sensor threads are known to rust, so you think they would have experience in this area. It is disappointing to say the least. More

DO NOT BUY A HYUNDAI OR BUY FROM THIS TERRIBLE DEALERSHIP. I have purchased multiple vehicles from this dealership. I purchased extended warranties on all as I was led to believe they would "kic DEALERSHIP. I have purchased multiple vehicles from this dealership. I purchased extended warranties on all as I was led to believe they would "kick in" after the factory warranty expired, only to find that was NOT the case and I was essentially paying for a warranty on top of a warranty I already had, shameful misleading Marhofer sales folks. The service dept is terrible, ridiculously expensive and poorly trained lacking with mediocre workmanship. The sales dept will tell you anything they want in order to get you to purchase a vehicle, READ the fine print, don't trust a word that comes out of their mouth. Now on to Hyundai vehicles......if you are considering a Hyundai (any Hyundai) make sure you read the attached first (I guarantee you wont want to buy one after reading it) Research online Hyundai theta engine settlement. So if you buy any Hyundai be aware that around 50k-60K they all start burning oil, by the time you hit 80K they will be burning LOTS OF OIL. I had two of my three vehicles burn three quarts of oil every 500 miles and they were under 80K mileage. Hyundai knows this is a design fault. SO they settled the lawsuit with a "lifetime engine warranty". Sounds great eh? Not so fast. You need to pay $260 to do an oil change and an oil consumption test to "prove" its burning oil. Once they determine that you then have to pay $900 for a carbon cleaning and then do another oil consumption test. If it fails that again you get to get the engine replaced !! Fantastic right? Not so fast, you are now out $1200.00 for nothing for something supposedly under warranty and lucky you, you get to have a used re manufactured engine installed in your vehicle, which by the way will do the exact same thing the current engine you have did !! This AFFECTS all there GDI vehicles, new and old, Sonata, Palisades, Tucson, Elantra, Santa Fe......see the class action lawsuit details. The Hyundai warranty isn't worth crap and the dealer about the same. Stay away from the dealer and Hyundai and don't expect your engine to last past 100K without major issues. Pay the extra and buy a Honda or Toyota instead of this design flawed pieces of junk. I know I bought three of them....and learned the hard way. Shameful Hyundai and Ron Marhofer. More