
Ron Marhofer Hyundai
Cuyahoga Falls, OH
Hours
Sales/Showroom
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Provide great customer service. Very good at providing the needs of customers. Able to get service when needed. Have purchased 4 vehicles from them and never had any problems. Never Very good at providing the needs of customers. Able to get service when needed. Have purchased 4 vehicles from them and never had any problems. Never any pressure by sales staff. The sales personnel are able to answer questions and provide what the customer needs and wants. More
I went in for an oil change and tire rotation along with having some noise issues while turning. They identified the problem and resolved it. While it was in the shop they provided me with a free rental and having some noise issues while turning. They identified the problem and resolved it. While it was in the shop they provided me with a free rental and the repairs were covered under the warranty. Declan did a great job keeping me informed.Throughout the entire process. A positive experience. More
I've been dealing with Robert Rainey for several cars and for each one he always found the right vehicle for my needs. It's always a pleasure dealing with a great salesman and dealership. for each one he always found the right vehicle for my needs. It's always a pleasure dealing with a great salesman and dealership. More
Best experience with a dealer by far I have ever had! Fantastic people there! Great choices on cars! My sales person was phenomenal and I highly recommend Andrew Masich to talk with and purchase a car Fantastic people there! Great choices on cars! My sales person was phenomenal and I highly recommend Andrew Masich to talk with and purchase a car from at Marhofer's!!! To quote him, " ALRIGHT, ALRIGHT, ALRIGHT!!" He has checked in on me to see how the car is doing and if i have any questions whatsoever. Great person, great salesman, and Marhofer sure knows how to choose employees! Love the car/truck and I know I can call and ask any questions anytime and they all will be great to talk with. The financial person Aaron Walsh: when I bought/leased my car was great too, Aaron Walsh is the one that you want to talk to when you are settled on that new car. He was pleasant and great to talk with. He took the time to do it right for me!! I could not be more pleased with how this purchase went! They don't work on commission, no pushy sales men, but very thoughtful, helpful and personable which truthfully made all the difference in the world!! THIS IS MY NEW CAR PLACE FOR SURE.... I WILL SEND EVERYONE HERE! More
Hank provide me with excellent customer from the time I dropped off my car to the time I picked it up, even saving me a couple bucks on my service. dropped off my car to the time I picked it up, even saving me a couple bucks on my service. More
I'm sure this doesn't happen all the time. I had the ABSOLUTE worst experience here. I got a text that said I was due for an oil change. I called them and SCHEDULED an appointment. I got a co I had the ABSOLUTE worst experience here. I got a text that said I was due for an oil change. I called them and SCHEDULED an appointment. I got a confirmation text for my appointment, 7:45 AM. I drop it off at 3am because of my work schedule. I get a call at 8:01 saying they're getting ready to pull my car in. They ask me if I want a few extra service totalling $400. I decline. I get a text about 8:30 asking me if I wanted to trade or sell my car. I didn't respond. I go to pick up my car about 2:30 pm. It hasn't been touched. I ask why. They said they were really busy. I said I had an appointment at 7:45AM. They proceeded to tell me how busy the were and they were sorry. I should have been the absolute first car they worked on. NOPE. I think since I declined the extra services they were mad and put it off . I just think a, "we were busy,sorry about that " is not good enough. They gave me a loaner. They acted like they were doing me a favor. I spoke with someone very high up. He apologized up and down. You are supposed to make things right when you run a business. NOPE. I basically got a sorry about that and that's it. I read all these reviews and really wonder if they are legit. Just an awful experience. I guess if you go there and they are going to make money off of you they will treat you great. More