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Ron Marhofer Hyundai

Akron, OH

4.5
706 Reviews
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3360 S Arlington Rd

Akron, OH

44312

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Showing 706 reviews

March 07, 2025

Outstanding customer Service, beautiful car, runs great, sales man was very knowledgeable and not pushy. More

by Nelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 12, 2025 -

Ron Marhofer Hyundai responded

Hello Nelson, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2025

Hunter was very nice and very informative. He said it would take 1 hrs 15 min and he was correct. More

by Janine.orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Mar 12, 2025 -

Ron Marhofer Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2025

Took my car in for (warranty) regular service. Process was and service was quick and thorough. . More

by mcrcom1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Berger
Mar 12, 2025 -

Ron Marhofer Hyundai responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2025

dealership is easy to deal with just drive in talk to a service representative he said everything up he can wait in the lounge upstairs or text your come up and get you and your car is done. They also wash More

by romanvii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Berger
Mar 12, 2025 -

Ron Marhofer Hyundai responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

Been dealing with them 9 years. Leased 4 cars. All good with no problems. Good place to buy car with good service More

by dmiller1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Berger
Mar 12, 2025 -

Ron Marhofer Hyundai responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

The service department has been mediocre. It is hard to get a service advisor by phone, and the “service schedulers” have no automotive knowledge. You can schedule online but the process do More

by trcoblentz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Berger
Feb 20, 2025 -

Ron Marhofer Hyundai responded

Dear trcoblentz72, Thank you for taking the time to share your experience with us. We sincerely apologize for any difficulty you've encountered when trying to reach a service advisor and for any frustration with our scheduling process. Your feedback is valuable, and we are always looking for ways to improve our customer service and communication. We understand that Hyundai's maintenance reminders can sometimes be vague, and we appreciate your insight on how this affects your service experience. Our goal is to provide clear, knowledgeable guidance to every customer, and we will use your comments to improve our processes. If there’s anything we can do to make things right or better assist you in the future, please feel free to reach out to our service team directly. We appreciate your business and hope to provide a better experience on your next visit.

February 16, 2025

Service was good but it's really realy hard to screw up an oil change More

by davidstarosto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Berger
Feb 20, 2025 -

Ron Marhofer Hyundai responded

You’re right—if we messed up an oil change, we'd probably have to turn in our wrenches! 😆 Glad we got the basics right, but we’re always looking to impress. Next time, we’ll try to make your visit so good you’ll forget it was "just" an oil change! Thanks for stopping by, and we appreciate your business!

February 16, 2025

Everything went well and warranty work was taken care of as expected To be Completed More

by goingphono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Berger
Feb 20, 2025 -

Ron Marhofer Hyundai responded

Thank you for taking the time to share your experience! We're glad to hear that everything went smoothly and that your warranty work was completed as expected. If there's anything else we can do for you in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

February 14, 2025

This dealership is always been efficient and friendly, However,, my Santa Fe only has 15,400 miles and they recommended $700,00 worth of repairs. For example: Replace cabin filter-$225.00. A filter at Aut More

by rdumermuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Berger
Feb 20, 2025 -

Ron Marhofer Hyundai responded

Dear rdumermuth, We truly appreciate your loyalty and kind words about our efficiency and friendliness! That said, we completely understand your concern about pricing. Our recommendations are based on manufacturer guidelines and ensuring your vehicle stays in top shape, but we never want anyone to feel like they aren’t getting fair value. We’d be happy to go over any service recommendations with you in more detail and explore the best options for your needs. Feel free to reach out—we’re here to help, not to break the bank!

February 13, 2025

easy to work with No xx always just straight forward Finance is quick and rasy More

by Jcolombo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, James Berger
Feb 20, 2025 -

Ron Marhofer Hyundai responded

Hey Jcolombo, Short, sweet, and to the point—just like the way we do business! 🚗💨 We’re glad you had a smooth and straightforward experience with us. Thanks for choosing Ron Marhofer, and we hope to see you again down the road!

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