
Ron Marhofer Hyundai
Akron, OH
Filter Reviews by Keyword
By Type
Showing 676 reviews
I was nervous about the whole buying process. I don’t like to feel pressured and have heard horror stories about car salespeople. I had an appt with Kevin and he was very easygoing and answered a I don’t like to feel pressured and have heard horror stories about car salespeople. I had an appt with Kevin and he was very easygoing and answered all of our questions. We were there on a busy Sat and we didn’t feel rushed or pressured at all as I was deciding what car I wanted. The manager took the time to come over and introduce himself and thank us for coming. Todd took care of our financing and took the time to explain everything clearly and find the best deal for us. He was not pushy at all and made sure we were happy with the terms. The whole team made our experience pleasant and took away my anxiety. I’d happily recommend Marhoffer Hyundai of Green and their sales & finance team! More
I cannot tell you how happy and satisfied I was at this dealership. These are the These are the nicest people that I have ever had the pleasure of working with to buy a car. Josh went out of his way to get dealership. These are the These are the nicest people that I have ever had the pleasure of working with to buy a car. Josh went out of his way to get me in the car I wanted. The Finance guy was a peach where "no" wasn't in his vocabulary. The GM was a huge help and inked the deal and made me so comforable that I finally relaxed. I would do it again in a heartbeat. More
Great experience, the comfort, the ergonomics, the performance, the aesthetic, the mileage and practicality, and the price was great. Thank you performance, the aesthetic, the mileage and practicality, and the price was great. Thank you More
Myself and my daughter wanted to purchase a vehicle. We both went at separate times to test drive and were told it was out for service. After many calls and Texts we had an appointment for 9:00am toda We both went at separate times to test drive and were told it was out for service. After many calls and Texts we had an appointment for 9:00am today. They called to cancel this morning and reschedule for Monday as the salesman couldn’t make it. We had taken off work to be there and stated we would still be up and would just work with someone else. They called back and said it was being detailed and wouldn’t be there until Monday. Then another person called and someone else was test driving it right now. We were ready to make a cash deal on the car all week and got the run around. Canceled appointments and lies were the basis of our experience at this dealership. I do not recommend this very unprofessional place. More
incredibly dishonest. ..tried to purchase a car that was listed on CARS.COM. Made an appointment and drove 50 miles to purchase only to be told that the car was sold (beca ..tried to purchase a car that was listed on CARS.COM. Made an appointment and drove 50 miles to purchase only to be told that the car was sold (because it had been ordered months before). I was told that this was a tactic to get you on the dealer lot and try to sell you something else. More
The old fashion Scam. Get all your info. Name, license, phone...etc. Appraise your car, get your keys, read the spiel about no haggle prices.... And Still Not Let You Eve Get all your info. Name, license, phone...etc. Appraise your car, get your keys, read the spiel about no haggle prices.... And Still Not Let You Even See the car you came to see....much less test drive. More
As of recently they have no one working in the service department everybody quit so you now have to call yourself and hope someone answers the phone. Terrible place to get service!!!! Still terrible servi department everybody quit so you now have to call yourself and hope someone answers the phone. Terrible place to get service!!!! Still terrible service the rep that called had no idea what was going on with our car and became nasty with my wife she is a very calm and nice person even when being berated this has happened here several times two of which she came home crying! We have always been nice when we call but they seem to not care. There are many reviews now being posted about this dealership it has major issues from management down!!!!! More
I live 400 miles away, and was able to buy a car from Marhofer Hyundai over the phone. It was a very smooth transaction. Ervin the salesman, and Amy the finance consultant, we're both a pleasure and very Marhofer Hyundai over the phone. It was a very smooth transaction. Ervin the salesman, and Amy the finance consultant, we're both a pleasure and very easy to deal with. The price was great and the interest rate was right what I was looking for. Thank you so much for a smooth transaction! More
Great experience! Shout out to Kyle! Warm welcome from all the staff. Easy, Clean, No sales pressure just great information! Love my vehicle and it was fast! all the staff. Easy, Clean, No sales pressure just great information! Love my vehicle and it was fast! More