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Ron Marhofer Hyundai
Akron, OH
672 Reviews
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Showing 672 reviews
February 08, 2025
Friendly staff who are fairly knowledgeable about their vehicles. Appointment timing could have been mentioned during this service as it took longer than expected vehicles. Appointment timing could have been mentioned during this service as it took longer than expected More
by ganug211
Employees Worked With
James Berger
September 12, 2024
I recently purchased a new car from Marhofer Hyundai in Green, Ohio. I then decided to do a Oil consumption test and engine relacement done at this dealership. Unfortunately, I was misled and lied to throu Green, Ohio. I then decided to do a Oil consumption test and engine relacement done at this dealership. Unfortunately, I was misled and lied to throughout the process. The service department was so disorganized that I could never get a hold of anyone when calling. I ended up having to send several emails to try and get answers from Chris Shaubert, He gets an A+ in xx. I requested that they do a diagnostic test and multi-point inspection prior to the engine replacement and to inform me of the results of those tests. Not only did I not hear back regarding those tests, but they went ahead and replaced the engine without my authorization. I never even signed anything and had no idea of the costs to me until the morning my car was ready to be picked up. I'm not sure if they even did a multi-point test. The tire pressure on all tires were marked at 35, but two of them were low at 28 and 25. It was checked off as all lights working, but there was a headlight out. Those were minor things, but if they can't do the small things correctly, how can you trust them to do more important repairs? I felt misled and lied to throughout the process and was told different things from different people, including Hyundai customer care. Steer clear of this dealership! More
by Terry V
Employees Worked With
Chris Shaubert, Jayon Gary
June 29, 2024
2023 Sante Fe under warranty. Rattle in the steering column, in dash or under the hood. Told me 2 1/2 hours to diagnose. 4 1/2 hours later, couldn't find the rattle yet charged me Rattle in the steering column, in dash or under the hood. Told me 2 1/2 hours to diagnose. 4 1/2 hours later, couldn't find the rattle yet charged me $181!! Said some bolts were missing??? Replaced them and did nothing to help. More
by denny
Employees Worked With
James Berger, Lindsey Tinsley
October 20, 2023
When your told by the person in charge that a loaner will be reserved and waiting when you take your vehicle in for warranty work and you show up and they’ve already loaned it out so you now have no transpor be reserved and waiting when you take your vehicle in for warranty work and you show up and they’ve already loaned it out so you now have no transportation and half to be shuttled home with your kids. It’s plain out xxxxxxxx. This dealerships been nothing but a pain in my xxx they need to get their xxxx together or get out of town More
by Tee123
Employees Worked With
Manager
October 20, 2023
Do not get your car serviced here. Service manager and techs are a joke. Wrong oil put in my car and multi point inspection was not done. Service manager still has not called me afte Service manager and techs are a joke. Wrong oil put in my car and multi point inspection was not done. Service manager still has not called me after 4 days. Stay away from this dealer and especially the service department. More
by timdevening1985
Employees Worked With
Tad gates
October 12, 2023
The Marhofer Hyundai. was outstanding to work with during the search and then buying process. I would highly recommend Marhofer to anyone. was outstanding to work with during the search and then buying process. I would highly recommend Marhofer to anyone. More
by Nick K
Employees Worked With
Josh and Nick
September 06, 2023
I was nervous about the whole buying process. I don’t like to feel pressured and have heard horror stories about car salespeople. I had an appt with Kevin and he was very easygoing and answered a I don’t like to feel pressured and have heard horror stories about car salespeople. I had an appt with Kevin and he was very easygoing and answered all of our questions. We were there on a busy Sat and we didn’t feel rushed or pressured at all as I was deciding what car I wanted. The manager took the time to come over and introduce himself and thank us for coming. Todd took care of our financing and took the time to explain everything clearly and find the best deal for us. He was not pushy at all and made sure we were happy with the terms. The whole team made our experience pleasant and took away my anxiety. I’d happily recommend Marhoffer Hyundai of Green and their sales & finance team! More
by kittt
Employees Worked With
Kevin, Todd
August 05, 2023
I cannot tell you how happy and satisfied I was at this dealership. These are the These are the nicest people that I have ever had the pleasure of working with to buy a car. Josh went out of his way to get dealership. These are the These are the nicest people that I have ever had the pleasure of working with to buy a car. Josh went out of his way to get me in the car I wanted. The Finance guy was a peach where "no" wasn't in his vocabulary. The GM was a huge help and inked the deal and made me so comforable that I finally relaxed. I would do it again in a heartbeat. More
by gentilepatrick
Employees Worked With
Josh Lovejoy
March 14, 2023
Great experience, the comfort, the ergonomics, the performance, the aesthetic, the mileage and practicality, and the price was great. Thank you performance, the aesthetic, the mileage and practicality, and the price was great. Thank you More
by Enchantrismorris22
Employees Worked With
Brandon
