Ron Marhofer Hyundai
Akron, OH
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incredibly dishonest. ..tried to purchase a car that was listed on CARS.COM. Made an appointment and drove 50 miles to purchase only to be told that the car was sold (beca ..tried to purchase a car that was listed on CARS.COM. Made an appointment and drove 50 miles to purchase only to be told that the car was sold (because it had been ordered months before). I was told that this was a tactic to get you on the dealer lot and try to sell you something else. More
The old fashion Scam. Get all your info. Name, license, phone...etc. Appraise your car, get your keys, read the spiel about no haggle prices.... And Still Not Let You Eve Get all your info. Name, license, phone...etc. Appraise your car, get your keys, read the spiel about no haggle prices.... And Still Not Let You Even See the car you came to see....much less test drive. More
As of recently they have no one working in the service department everybody quit so you now have to call yourself and hope someone answers the phone. Terrible place to get service!!!! Still terrible servi department everybody quit so you now have to call yourself and hope someone answers the phone. Terrible place to get service!!!! Still terrible service the rep that called had no idea what was going on with our car and became nasty with my wife she is a very calm and nice person even when being berated this has happened here several times two of which she came home crying! We have always been nice when we call but they seem to not care. There are many reviews now being posted about this dealership it has major issues from management down!!!!! More
I live 400 miles away, and was able to buy a car from Marhofer Hyundai over the phone. It was a very smooth transaction. Ervin the salesman, and Amy the finance consultant, we're both a pleasure and very Marhofer Hyundai over the phone. It was a very smooth transaction. Ervin the salesman, and Amy the finance consultant, we're both a pleasure and very easy to deal with. The price was great and the interest rate was right what I was looking for. Thank you so much for a smooth transaction! More
Great experience! Shout out to Kyle! Warm welcome from all the staff. Easy, Clean, No sales pressure just great information! Love my vehicle and it was fast! all the staff. Easy, Clean, No sales pressure just great information! Love my vehicle and it was fast! More
I called Ron Marhofer Hyundai of Green and spoke with sales consultant, John Kainrad. I explained that my husband and I have been shopping for the perfect car for us to lease and have decided on a Hyunda sales consultant, John Kainrad. I explained that my husband and I have been shopping for the perfect car for us to lease and have decided on a Hyundai Kona SEL fwd. We were still undecided on color and I asked John to please have a Thunder Gray Kona ready for us to see the next morning at 10:00 when we pass through on our way to Cleveland (Halloween 2020) and work up a quick quote as we would be pressed for time. We arrived at 10:00, John met us at the door and took us to see the Thunder Gray Kona he had staged for us just outside the showroom. Did you know when the sun hits that Thunder Gray it sparkles blue, purple and green? I didn’t either! It’s beautiful 😍. Color decision made! We sat down then with John and negotiated a great price and started the paper work. We had to leave, but came back later to wrap it all up and drive our new car home! Easy peasy! Thanks John Kainrad and Marhofer Hyundai of Green. You made our day 😬😬 We love this Kona❣️ More
Best Car Buying Experience Kudos to the dealership especially Connie Gerber. She went above and beyond her job and made our car buying day perfect. Thanks Ron Marhoffer/Green. Kudos to the dealership especially Connie Gerber. She went above and beyond her job and made our car buying day perfect. Thanks Ron Marhoffer/Green. More
Only great with the right sales person I do want to start off by saying that one sales guy, John K, is probably the best Salesman I have ever experienced. He is very polite, caring, and tho I do want to start off by saying that one sales guy, John K, is probably the best Salesman I have ever experienced. He is very polite, caring, and thoughtful.....I would recommend him ONLY to anyone else. I did unfortunately have a bad experience not invoking John K, he was not available during my visit. I was assigned a female who didn’t seem to care about my insight or my desires and same to the manager she had come speak to me in regards to the car I wanted to buy. I felt very disrespected by the words and actions that took place during my entire visit and that’s not how buying a new car should be. I was almost in tears due to being consistently let down, judged, and manipulated. More
Very good sales experience I stopped here already knowing the used vehicle I wanted so that took some of the complexity out of the equation. My salesperson insisted that I test I stopped here already knowing the used vehicle I wanted so that took some of the complexity out of the equation. My salesperson insisted that I test drive the vehicle despite me being comfortable buying it without doing so. She also had absolutely no hesitation in agreeing to help me return my rental car after the sale was complete. The purchase process went ok, although I did have to go back to sign an extra paper that was overlooked the first time. If I HAD to pick something wrong I would say the finance manager was a little too pushy with the extended warranty/protection plan they were offering. I decided to get it, but I had already said no a few times and I would have appreciated them not pushing quite so hard on that. Other than that I had a great experience and would certainly buy from them again. More
Excellent as always! This is my 2nd purchase and I could not be happier! Everything from top to bottom was 1st class. Zachary Shea was knowledgeable about the product and This is my 2nd purchase and I could not be happier! Everything from top to bottom was 1st class. Zachary Shea was knowledgeable about the product and services and the car is fantastic! More