Ron Marhofer Buick GMC
North Canton, OH
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All individuals who assisted me with my purchase were very professional and helpful in all aspects. Individuals who assisted were sales associates Garrett, who I worked with to purchase, and Michael, who very professional and helpful in all aspects. Individuals who assisted were sales associates Garrett, who I worked with to purchase, and Michael, who assisted when Garrett was out. The General Manager Scott and finance Corey were also very professional and helpful. The entire purchase was without high pressure tactics that are sometimes used at other dealerships which made this experience extremely pleasant. If you would like to work with a dealership that takes the time to work with you to get the vehicle that you are looking for, as this is what I did since the dealership did not have exactly what I was looking for on the lot, as well as work to negotiate on the price, I highly recommend that you take the time to come and complete your purchase at Ron Marhofer Buick GMC. I am very satisfied with my experience and happy that I was able to shop locally. More
Purchased our vehicle in November 2020 and have been servicing it here ever since. Alway with professionalism and care of my vehicle and myself. Looking forward to many years working with them. servicing it here ever since. Alway with professionalism and care of my vehicle and myself. Looking forward to many years working with them. More
Ron Marhofer provided excellent customer service, product, and pricing. This is the second vehicle I have purchased with sale rep Jum Watt. He is knowledgeable and listens carefully to this customer' product, and pricing. This is the second vehicle I have purchased with sale rep Jum Watt. He is knowledgeable and listens carefully to this customer's needs. More
I booked my service appointment online. It was the seamless process. I was able to wait at the dealership while my service was completed. Very satisfied with the service provided It was the seamless process. I was able to wait at the dealership while my service was completed. Very satisfied with the service provided More
Joanna was a pleasure to work with. She followed through in a timely manner with all my requests. Dealership was great to work with. Thanks for the Beautiful truck She followed through in a timely manner with all my requests. Dealership was great to work with. Thanks for the Beautiful truck More
A few issues i had with my latest swevice appt. 1- wrote down two phone number to be called at on the night drop off envelope- neither of those numbers were called. We were wondering why it was t 1- wrote down two phone number to be called at on the night drop off envelope- neither of those numbers were called. We were wondering why it was taking so long- apparently our home phone number is somewhere in the system and the service person was texting it. Finally, i called to ask about my enclave and told Terri the correct number to call. My home phone was called again and luckily i was home to answer. Again-told Terri what numbers to call. Shouldn't take 3 times! 2. Quoted for repair and had to inform Terri enclave service was under warrenty. 3. Was never told about loaner vehicles or drop off service. More