Ron Lewis Chrysler Dodge Jeep Ram Cranberry

Built my own 2020 scat pack. By the time it got here someone at ron lewis drove my car and put 10 miles on it. Not to mention. The ding in the back bumper and the paint default in front. I asked when I someone at ron lewis drove my car and put 10 miles on it. Not to mention. The ding in the back bumper and the paint default in front. I asked when I built the car to leave all stickers on. Everything was taken off. Went inside to talk numbers. I was never brought back into a room I disclosed my information on the break room floor with other customers to hear. The very unprofessional sales manager came out with a attitude because I wasn't paying full sticker for this car. Long story short he told me if I don't want the car then walk. So I did. As he walked away my husband looked at me and made a comment. He turned around told us to get out and to never come back and he will sent my deposit through the mail. This is labor day weekend. A week later the GM called my husband's phone asking why this car was in maintenance. We explained the situation and was told we was thrown out and not to come back. So I sat on it and decided I'll buy the car through the general manager. I call back and now this "brand new" car has over 450 miles on it! So I definitely don't want this car. Now it's October 17th and my money still is NOT in my mailbox. So I have a deposit down and I NEVER authorized ANYONE to drive my car off that lot. And now I have no other option to take this to the next step. BBB has been contacted and I will not stop till i get my deposit back for a car that was never brand new!. This car was taken away from me since day 1. Never in my life have I ever dealt with something like this. -ANGRY WIFE. More

I brought the jeep in for a check engine light and for a hot temperature gauge issue. I was charged for a diagnostic fee and was then told that the car just needed a software update. $200 Charge. The hot temperature gauge issue. I was charged for a diagnostic fee and was then told that the car just needed a software update. $200 Charge. The next day, I noticed antifreeze on the ground,and called the dealership to tell them about the problem. ??considering the issues I described, They never checked the radiator??? I talked to the service advisor, no assistance ; then I talked to the service Manager, Matt. He told me he will try to get me a loaner vehicle so they could look at the Jeep again. Never heard back from Matt, despite leaving 3 more messages. I lost today, plus the original day of my appointment, plus $200 and I still have the car issue! Never even returned any calls! Customer service, professionalism and integrity are non existent at Ron Lewis service department. More

I received great service at this Automotive Service Provider. I will go back to this dealer. Provider. I will go back to this dealer. More

Bought a three year old truck, just out of factory warranty. Three days later had airbag light come on, found out no warranty from Ron Lewis, not even a 30 day like all other dealerships give. Called warranty. Three days later had airbag light come on, found out no warranty from Ron Lewis, not even a 30 day like all other dealerships give. Called Harry, called Dave both agreed it should be covered. Called JT left a message, still waiting for a return call. More

I took my car in for service and it was done quickly in the time they they advised it would be done the time they they advised it would be done More

Excellent customer service and fast completion of routine work like oil changes. No guessing about oil grade either! They only use full synthetic which is my preferred grade! work like oil changes. No guessing about oil grade either! They only use full synthetic which is my preferred grade! More

I HAD A VERY PLEASANT EXPERIENCE WHEN I HAD MY 2016 TOWN I HAD A VERY PLEASANT EXPERIENCE WHEN I HAD MY 2016 TOWN & COUNTRY VAN OIL CHANGE..EVERYBODY WAS QUITE PLEASANT & MY VEHICLE WAS FINISHED IN A TIMEL I HAD A VERY PLEASANT EXPERIENCE WHEN I HAD MY 2016 TOWN & COUNTRY VAN OIL CHANGE..EVERYBODY WAS QUITE PLEASANT & MY VEHICLE WAS FINISHED IN A TIMELY FASHION More

This is the 3rd Jeep we purchased from this dealership. Always a pleasure to work with. Shorkey wouldn’t even give us the time of day. Will definitely go back to Ron Lewis for our next Jeep. Always a pleasure to work with. Shorkey wouldn’t even give us the time of day. Will definitely go back to Ron Lewis for our next Jeep. More

my daughter had paperwork filled out and signed, ready to buy the jeep she wanted so badly ...they sold out from under us to another customer who had a trade in. Never again will I go there to buy the jeep she wanted so badly ...they sold out from under us to another customer who had a trade in. Never again will I go there More

Mark was so helpful, referred my daughter to him also More