Ron Lewis Chrysler Dodge Jeep Ram Cranberry | Page 32

I purchased a 2012 jeep compass. Staff were all very pleasant and salesman brad young was very knowledeable and assisted mw all afternoon ensuring I receive the best deal for my vehicle. pleasant and salesman brad young was very knowledeable and assisted mw all afternoon ensuring I receive the best deal for my vehicle. More

I’ve been a customer of theirs over the past few years as they’ve serviced my car for its annual state inspection. Unfortunately I’ve found their performance to be increasingly unsatisfactory as their level they’ve serviced my car for its annual state inspection. Unfortunately I’ve found their performance to be increasingly unsatisfactory as their level of service has continued to deteriorate with each and every visit to their garage. Their repairs ALWAYS take longer than what they say and I’ve had to return my car to their shop (immediately after service) TWICE because of an issue. The first issue was when they informed me that my car was leaking oil (although I never saw evidence of an oil leak on the ground). After authorizing the repairs to fix the “leak” my car did in fact start leaking oil on my garage floor days after being serviced. I returned it to the dealership where they fixed it again (free of charge), however the oil on the garage floor re-appeared after about a week. The second time I was having “preventive maintenance” performed during my annual state inspection, and part of this maintenance included changing the differential fluid. After a few days I noticed differential fluid on the floor of my garage in the rear of my vehicle. Once again, I had to take my car back to the dealership for them to repair the leak. Fortunately, the leak did not resurface a second time (unlike the oil leak). Lastly, (during my most recent annual visit last week) I had my car in for the usual inspection and emission. Two days after bringing it home the check engine light came on. This week I’ll be using my ODBC scanner to scan the error codes to see what is going on. At the time of this writing I cannot (without 100% certainty) blame the dealership for this last problem, however I find it very ironic that my vehicle passed emissions two days prior to the check engine light coming on. In closing, I’m not happy with this dealership at all. They will definitely be hearing from me (yet again) if I determine the check engine light was triggered for anything they serviced during my last visit. I’m a person who always tries to work through issues and resolve them without “jumping ship”. However, I find myself at a crossroads and am seriously considering finding another garage to service my car. More

I purchased a new Jeep Wrangler and I am completely in love.. So very pleased with it. I was extremely pleased with Brandon as our dealer. He made you feel very comfortable and wasn't pushy. I would recom love.. So very pleased with it. I was extremely pleased with Brandon as our dealer. He made you feel very comfortable and wasn't pushy. I would recommend anyone to him. More

My husband & I went into see Steve last week to lease a 2013 Jeep Compass. Steve guided me in finding a new vehicle that would suit my needs within my budget. We had the most amazing experience. Both Ste a 2013 Jeep Compass. Steve guided me in finding a new vehicle that would suit my needs within my budget. We had the most amazing experience. Both Steve and Gabe were extremely nice and very helpful. It made the entire process very painless. We took the Jeep on our first road trip this past weekend and we love it. I would highly recommend anyone to buy or lease a vehicle from this dealership, and look forward to working with them again in the future. Julie West More

The reason I am giving the very poor price rating, is the initial price on a Jeep Unlimited was very good. It is when I met with finance manager that things changed, he told me I qualified for 3.59% annual f initial price on a Jeep Unlimited was very good. It is when I met with finance manager that things changed, he told me I qualified for 3.59% annual finance and I my payment would be $594/month. He then added if I added an extended warranty that it would lower my finance rate to 3.05% and it would in turn add an additional $10/month. The problem is that when I actually calculated the original 3.59% at the original sales price (before the extended warranty) I came up with a monthly payment $577/month. I asked the finance manager about this and he told me my phone app was not correct. Well guess what when I got home a checked with a bank my original numbers were correct. I did sign the finance contract, my mistake but you wouldn’t think you would be given false information in this instance but I did. So I ended over paying by at least $900 on an extended warranty which I calculated to be around $16/month. My advice is to go in to situation with pre determine finance rates on your own and let the finance manager try and beat that rate. I sure hope they enjoy that $16/month! More

The experience was a good one due to the salesman. Todd Harrison was very diligent in working with us to get us what we wanted in a vehicle and keeping it within our price range. We revisited the dealershi Harrison was very diligent in working with us to get us what we wanted in a vehicle and keeping it within our price range. We revisited the dealership many times to be sure that the Dodge Durango would be satisfactory to us and our needs. Each time Todd greeted us with a smile and a "what can I do to make this a good experience for you" attitude. We recently stopped by the dealership and he instantly greeted us with a smile. More

I would highly recommend that you go to this dealership. There was no hassle and it was enjoyable. Nick was friendly and not pushy (which is what every buyer likes). He knew what he was talking about and ea There was no hassle and it was enjoyable. Nick was friendly and not pushy (which is what every buyer likes). He knew what he was talking about and easily had me into a new vehicle. Chris helped with the financing and made it easy for me to get out of there with the vehicle that I wanted. I will recommend people to this dealership and tell them to see Nick for the sales aspect of it and of course Chris for his financing expertise. More

Our overall Jeep purchase was a pleasant experience. At no time did we ever feel pressured into making a quick decision. Brandon was friendly and VERY knowledgable about Jeeps, which helped us choose the no time did we ever feel pressured into making a quick decision. Brandon was friendly and VERY knowledgable about Jeeps, which helped us choose the right one to meet our needs. Brandon even went as far to make sure we were able to get the color of our choice! Any further questions after our purchase have been answered with no problem. The customer service was great. Not only did Brandon provide good customer service, but everyone else we were in contact with provided the same good service. We highly recommend visiting Cranberry Jeep to see their huge selections of vehicles. More

I gave the rating I gave, because this was the best car experience I have ever had. I was looking for a family vehicle due to a new baby. This dealership really met my expectations, and they had the colo experience I have ever had. I was looking for a family vehicle due to a new baby. This dealership really met my expectations, and they had the color I wanted on the lot. More

I drove all the way down from Buffalo New York to do business with them. They held the jeep wrangler that I wanted to see on the side until I got there. They treated me with respect. They even called me business with them. They held the jeep wrangler that I wanted to see on the side until I got there. They treated me with respect. They even called me later in the day to make sure my drive home went well. I would deffinately make the drive back down to get my next jeep More