Ron Lewis Chrysler Dodge Jeep Ram Cranberry

Review/Ron Lewis By far the worst purchase experience I have ever had. Sales Associate was very nice, both Managers on site were terrible. One was high pressure(sign By far the worst purchase experience I have ever had. Sales Associate was very nice, both Managers on site were terrible. One was high pressure(sign the paperwork) and the other operated as 'good cop'. Car was going to auction you have to buy today etc. The day we purchased was terrible, issue with the Jeep's back window. Took 2 hrs to resolve and Manager just kept asking me to sign today. They lost my check, we drove off the lot gas light came on after about 5 miles and went to use the windshield wipers the next day and the rubber had peeled off. If you want a stereotypical car buying experience with haggling, lack luster customer service and total disregard for details this is the place for you. More

excellent experience I worked with Jordan. He was excellent. He was very attentive as was the sales manager. He found a deal that worked for me and did everything to ma I worked with Jordan. He was excellent. He was very attentive as was the sales manager. He found a deal that worked for me and did everything to make sure I was satisfied. More

Excellent used car purchasing experience First rate experience. My first used car purchase. Paul Morando handled everything and was a pleasure to work with. Dealership is clean and convenien First rate experience. My first used car purchase. Paul Morando handled everything and was a pleasure to work with. Dealership is clean and conveniently located. No hard sell. Thank you! More

Extremely disappointed They played every trick in the book and were disrespectful when we later had a issue. The guy actually told me...we will get to your paperwork proble They played every trick in the book and were disrespectful when we later had a issue. The guy actually told me...we will get to your paperwork problem sometime next week, I will be selling 100 cars today and don't have time". It was an issue on their side and he couldn't take a moment to correct it. He did fix it with many prompts from me, then walked out of the office without a hand shake or any acknowledgement. Unprofessional and rude! Stay away from these car salesmen and the financial advisor Jim. And don't even get me started about DJ the manager...a real jerk! More

Unprofessional handling of purchase trans action I tried to purchase a vehicle online from this dealership. The sales rep on the phone said she would take care of it and send me the commitment to pur I tried to purchase a vehicle online from this dealership. The sales rep on the phone said she would take care of it and send me the commitment to purchase instead of having me go through the online transaction. She didn't send anything nor call back and I had to call her back twice. I told her I wanted to buy the car NOW and not to sell it, and to please get me the information. She said she would get it to me, and would not sell the car. After waiting, and waiting, and being very frustrated. I finally hear from her and she says we sold the car. I do not understand why this lady did not allow me and basically refused to allow me to purchase the vehicle. But instead kept me on hold so her buddy could sell it to his client. Extremely, unprofessional, unethical, and probably illegal. More

New Jeep Willys I had been looking for several months for the right jeep. I needed up at Ron Lewis about an hour from home. Ran into Justin Black in the lot he said I had been looking for several months for the right jeep. I needed up at Ron Lewis about an hour from home. Ran into Justin Black in the lot he said he was new and did I have questions. He was very polite and respectful,good handshake and eye contact. I enjoyed my experience during the process and am very statified. More

Amber or Abby can't remember her name but a service advisor Called to ask for prices for a few items needed done on my car. She gave me outrageous prices & didn't know what she was talking about. I called back Called to ask for prices for a few items needed done on my car. She gave me outrageous prices & didn't know what she was talking about. I called back spoke To Chris & he gave me correct info & his prices were hundreds of dollars less than what the girl advisor told me. He said she does not know what she is doing More

New Lease Great up front, hassle free, and honest deal. Crystal was very welcoming, informational, and understanding. Didn't feel like I was just a customer. Fe Great up front, hassle free, and honest deal. Crystal was very welcoming, informational, and understanding. Didn't feel like I was just a customer. Felt genuine and we are happy with our new Jeep both financially and on the road. More

It was very nice and they were all very helpful I have to say that James listened to what I wanted and was very good about calling back and not being pushy . He is very friendly and overall very nic I have to say that James listened to what I wanted and was very good about calling back and not being pushy . He is very friendly and overall very nice man . He made me feel very confident in the car I was buying was right for me . More

2016 Jeep Cherokee Limited The salesman knows his products and made me very comfortable with a very high tech car. The computerized features scared me to death, like auto stoppi The salesman knows his products and made me very comfortable with a very high tech car. The computerized features scared me to death, like auto stopping and automatic parking, but James was able to get me through the features and out the door feeling comfortable with my new, fully loaded, Jeep Cherokee Limited. I was fortunate to get such a skilled sales representative. More