Ron Craft Chevrolet
Baytown, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Mr Hershberger took very good care of my request. He was very friendly and supportive. Unfortunately I couldn’t keep the appointment due to a gas leak so the car I was looking for was sold. Thanks He was very friendly and supportive. Unfortunately I couldn’t keep the appointment due to a gas leak so the car I was looking for was sold. Thanks More
This dealership is outstanding! The Salesman, Finance Officer and Service Department will go above and beyond to make every veteran feel honored! The managers listen to the customer The Salesman, Finance Officer and Service Department will go above and beyond to make every veteran feel honored! The managers listen to the customer to understand their desires and needs versus listening to reply! This proves beneficial for all parties involved. Brett, Steve and Archie are unparalleled in customer service relations with Ray (or Rey) obtaining an honorable mention for his assist. TRULY THE “A-TEAM!” More
Jon H. was the absolute best! We had to bring our kids with us and he was super patient. We told him what we wanted and he and the Ron Carter team made it h was the absolute best! We had to bring our kids with us and he was super patient. We told him what we wanted and he and the Ron Carter team made it happen! I will for sure return when purchasing my next vehicle! More
Monic Cook is the best! She is friendly, helpful and efficient. Monic provides great advice on vehicle service and maintenance. I highly recommend her. She is friendly, helpful and efficient. Monic provides great advice on vehicle service and maintenance. I highly recommend her. More
No loyalty! ! This dealership will not stand behind its product. I have purchased 4 new vehicles from Ron Craft. The last truck I drove over 2.5 hours to show my ! This dealership will not stand behind its product. I have purchased 4 new vehicles from Ron Craft. The last truck I drove over 2.5 hours to show my loyalty. 2 months later the truck is in the shop with a bad transmission and all8 fuel injectors are bad!! It only has 4000 miles on it. When I called Ron Craft they said there was nothing they could do. The truck has been at a local dealer for 4 weeks with no eta on fuel injectors!! I’m paying for a brand new truck I can’t drive. Instead I have a stripped down Tundra!!! Ron Craft will NEVER get my business again. And everyone I know will know how disloyal they are!! They didn’t build the truck but they sold it! At least call and see what’s going on with it! Put me in something similar until it’s fixed!! It’s called taking care of your loyal customers, and Ron Craft does not!! Very disappointed !! More
Bought a brand new Cadillac from this dealer had issues with the air conditioning after only two years of owning was told by the dealership the repairs would not be covered by the warranty. Spoke to the se with the air conditioning after only two years of owning was told by the dealership the repairs would not be covered by the warranty. Spoke to the service manager he was rude and didn’t care to hear anything we had to say attempted to speak to the general manager of the dealership was told he would give me a call never heard from him. Went by there to speak to him at 4 PM one day and was told he only works until three every day spoke to General Motors/Cadillac. All they did was call the dealer to confirm the same story I already have needless to say I am getting rid of my Cadillac, and I will never own a GM product again. Ron craft Cadillac/Chevrolet is the absolute worst customer service I have ever seen. More
It we As horrible experience I will never take my car back to that dealership again nor will I buy a car from them very rude people even the so call supervisor was like he didn’t care what I had to say back to that dealership again nor will I buy a car from them very rude people even the so call supervisor was like he didn’t care what I had to say More