Ron Craft Chevrolet

No customer service training at all. Once your deal is done they do not care about you at all. Very disappointed in this dealership. I never complain online about places but I had to warn everyone about t done they do not care about you at all. Very disappointed in this dealership. I never complain online about places but I had to warn everyone about this dealership. Very incompetent people. More

Purchased a used Cadillac DTS via their internet sales. I was told that and received via fax a clean CARFAX report. I asked additionally if the car had ever been wrecked and if car had any body damage tha I was told that and received via fax a clean CARFAX report. I asked additionally if the car had ever been wrecked and if car had any body damage that I should know about. I was told that the car was in "like new" condition. After several issues with this disorganized bunch in attempting to close the deal and pay for the vehicle, I finally was able to make a bank transfer and arrange for having the vehicle shipped via a car hauler. When I received the vehicle from the delivering party, I was disappointed to find out that the vehicle had been wrecked and poorly repaired on the right front bumper, the driver's side and the left rear bumper. The repairs were so obvious that I noticed them immediately as well as the did the driver of the car hauler. I called the dealership and spoke to the salesman and he told me that the CARFAX didn't show any repairs and that he actually never saw the vehicle. For the last two months I have attempted to seek a settlement with the dealership, asking each time to speak to the general manager. I have yet to receive a return call from her and was finally told that they would offer $300 for repairs that will cost nearly $2,700. The excuses have not been valid and I am now seeking legal counsel as to my next step. I have purchased 5 vehicles via the internet from dealerships around the country and have never had any issues. This dealership is very dishonest. I wouldn't purchase a Matchbox car from them let alone spend thousands of dollars on a car that I have not seen personally. LIARS, everyone of them! More

This is my second time buying from this dealer, we experienced we were in family, we were fully attended and each person who helped us was very kind and helpfull , today still we enjoyed the same expe experienced we were in family, we were fully attended and each person who helped us was very kind and helpfull , today still we enjoyed the same experience when we visit the dealer to get the services, Thank you very much Rey Munoz for your generosity and friendship. See you soon!! Eddie & Tommy C More

We just absolutely love this dealership....We have been to many car dealers to buy cars in our time and Ron Craft Chevrolet is by far the best ever!!!! I will never take my cars for service any where othe to many car dealers to buy cars in our time and Ron Craft Chevrolet is by far the best ever!!!! I will never take my cars for service any where other than Ron Craft,The Employees here from Service to sales to Management are the BEST! We are on our 5th car from Ron Craft and we just love our Impala. Great Job Guys!! :) More

What a wonderful experience! I was weary of making the leap on a new vehicle and was more than pleasantly surprised with my experience at this dealership. From the second I walked in the door, I was made leap on a new vehicle and was more than pleasantly surprised with my experience at this dealership. From the second I walked in the door, I was made to feel like I was their only customer. The process of choosing my vehicle was easy, too. I told them what I was looking for and I was shown several models that met my standards. At the end of my dealings with the finance manager, two of the sales and another lady met me outside at my freshly detailed vehicle and took my photo - about a month later I got a really cool personalized calendar in the mail! Talk about above and beyond! I even had TJ calling me in the weeks and months after my purchase to make sure everything was running perfectly and that I was still happy without the purchase. No doubt that I will return to Ron Craft for my family's next vehicle!  More

RonCraft always goes above and beyond for our family. We have purchased 3 cars and have recieved exceptional service with each vehicle. The Salesmen and Managers are courteous, knowledgeable, and patient. have purchased 3 cars and have recieved exceptional service with each vehicle. The Salesmen and Managers are courteous, knowledgeable, and patient. Andy was very patient while I made up my mind. When I finally made a decision, the Manager, Bill even made sure that my visit to the dealership was satisfactory. Buying a car or trading in a vehicle can be a stressful event. Our trips to Ron Craft were nothing buy pleasent. I will always recommend Ron Craft. More

Our car buying experience was painless. Our family has bought two cars from Ron Craft and have recommended friends who have also bought from Ron Craft. They are knowledgeable about the cars they sell and bought two cars from Ron Craft and have recommended friends who have also bought from Ron Craft. They are knowledgeable about the cars they sell and will spend time showing you everything about your vehicle. They guide you on making an informed decision on your car purchase without the typical hassle that comes with buying a car. I will buy all my cars from Ron Craft. More

Awesome!! Great experience from start to finish. I love my new Eqinox!! Thank you Fred for answering my many many questions. Corey was very helpful at finding the best rate and you can't beat $11.95 oil c my new Eqinox!! Thank you Fred for answering my many many questions. Corey was very helpful at finding the best rate and you can't beat $11.95 oil changes for life. More

This Dealership has got to the best Dealership ever to purchase a vehicle...If they don't have what you are looking for,They will find it for you...The Employees and Management go above and beyond for the purchase a vehicle...If they don't have what you are looking for,They will find it for you...The Employees and Management go above and beyond for their customers...I would highly recommend RonCraft Chevrolet and Cadillac to ALL my friends and Family. I absolutely LOVE my Escalade. More

Was greeted promptly and offered cold water. Was impressed with trade in value and fair price offered immediately ....no games and I had already done my research. I am a woman and expected to be has impressed with trade in value and fair price offered immediately ....no games and I had already done my research. I am a woman and expected to be hassled. I was treated great and better deal than expected. Thank you Ron Craft!!!!!!! More