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Ron Craft Chevrolet

Baytown, TX

4.8
242 Reviews
Ron Craft Chevrolet - New Chevrolet & Used Car Dealer in Baytown, TX Our Chevy dealership is located in Baytown, TX, minutes away from Edna Mae Washington Park, San Jacinto Mall and the Wayne Gray Sports Complex. To learn more about financing, purchasing, or leasing a new Chevrolet, your destination is 4114 East Freeway.
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4114 Interstate 10

Baytown, TX

77521

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Showing 242 reviews

May 28, 2023

Jon H. was the absolute best! We had to bring our kids with us and he was super patient. We told him what we wanted and he and the Ron Carter team made it h More

by hrstephens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon H.
May 31, 2023 -

Ron Craft Chevrolet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2023

Monic Cook is the best! She is friendly, helpful and efficient. Monic provides great advice on vehicle service and maintenance. I highly recommend her. More

by Dan Linebaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monic Cook
Apr 05, 2023 -

Ron Craft Chevrolet responded

Dan, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 23, 2023

No loyalty! ! This dealership will not stand behind its product. I have purchased 4 new vehicles from Ron Craft. The last truck I drove over 2.5 hours to show my More

by Algladf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George
Jan 25, 2023 -

Ron Craft Chevrolet responded

Hello, We are disappointed to hear that you did not have a more positive experience with us at Ron Craft Chevrolet. We would like to have a better understanding of this situation so that we can work toward a resolution. Please contact our General Manager at (855) 553-4736 at your earliest convenience.

December 12, 2022

Bought a brand new Cadillac from this dealer had issues with the air conditioning after only two years of owning was told by the dealership the repairs would not be covered by the warranty. Spoke to the se More

by Paulahuggins80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department manager I don’t remember his name
Dec 14, 2022 -

Ron Craft Chevrolet responded

Hi Paula, We are disappointed to hear that you did not have a more positive experience with us at Ron Craft Chevrolet Cadillac. We would like to get some more details about this situation so that we can work to resolve it with you. We hope you are willing to give us another chance. Please reach out to our General Manager at (855) 553-4736 so we can work towards a resolution.

Dec 14, 2022 -

Paulahuggins80 responded

I left messages to speak with the general manager. I even went by the dealership was never able to get in touch with him. I was told he was going to give me a call. He has my number. He is more than welcome to call me.

May 23, 2022

It we As horrible experience I will never take my car back to that dealership again nor will I buy a car from them very rude people even the so call supervisor was like he didn’t care what I had to say More

by lee14772001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Magan Santos
May 24, 2022 -

Ron Craft Chevrolet responded

Hi Lee, Thank you for taking the time to leave this feedback. We regret to hear that your experience at our dealership was less than satisfactory and we would like to learn more about what occurred. If willing, please contact our General Manager, Sammy Modica, at 281-421-3800 at your earliest convenience.

February 08, 2022

They sold me a defective vehicle. Messed up within two days. Think twice before buying. More

by tortiz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Soltani, Ron Williams
Feb 16, 2022 -

Ron Craft Chevrolet responded

Hello, Thank you for bringing this to our attention. We regret to hear that your recent experience with our dealership has been less than exceptional. We would love to speak with you directly and learn more about the issues with your vehicle, as well as try to make things right. Please contact our GM, Sammy Modica, at 281-421-3800.

December 26, 2021

Very efficient and polite to deal with great location pricing was awesome and the service techs are vey informative More

by LuisChaconstrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees
Dec 28, 2021 -

Ron Craft Chevrolet responded

Hi Luischaconstrs! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 23, 2021

Great service wonderful people. Timely service. Couldn’t ask for more. Love chevy!!!! See ya👍 More

by vlandry2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magan Santos
Oct 25, 2021 -

Ron Craft Chevrolet responded

Hi Vlandry2010, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 13, 2021

The sales Man Jhon did a great job, he was so kind with us and patiently explaining everything More

by Jose
Recommend Dealer
Yes
Employees Worked With
John Favard
Oct 13, 2021 -

Jose responded

🥇

March 25, 2021

Alexx was patient and made car buying so easy! We had tried several places before coming here and it was 100% the best experience over all. Now me and my wife have something dependable and something to l More

by Heather Wallace
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
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