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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
Vehicles
4.2
427 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 427 reviews

May 04, 2024

Just washed my car ceramic coating and when I got it. back from the dealer It was covered in something. I have plenty of photos. I assume soap of some sort. My ceramic is now damaged and I’m taking it to More

by bp48791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne Lominac
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May 04, 2024

Stopped for an oil change, tire rotation and to get help with the key fob. Service was reasonably quick and the problem with the key was fixed. My wife is a happy camper now. More

by rjdow88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
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May 02, 2024

The service was fantastic and was quick and excellent. I always take my truck here and trust them with everything! More

by WENDYBANDMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
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May 02, 2024

Everyone at this dealership were wonderful. From the moment we arrived there,it was like we were old friends. They worked with my budget. I bought my car the same day. I'm so happy we came to Ro More

by koelmelpeggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter Utley, Daphne Deason, DEVIN GRAY, Jasmine James
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Jun 11, 2024 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that everyone at our dealership made you feel welcome and comfortable from the moment you arrived. Building relationships with our customers is important to us, and we're delighted that you felt like old friends during your visit. We're also glad that our team was able to work with your budget and facilitate a smooth car-buying experience for you, resulting in your purchase on the same day. We truly appreciate your kind words and your business. If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for choosing Ron Carter, and we look forward to serving you again in the future! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 01, 2024

Went in there wanting an F150, had Terrell help me walk out with one same day with a comfortable price. Great service throughout the entire process and was super helpful with any questions i threw at em. R More

by munoz_dino14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald - 5 stars , Terrell Chopin
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Jun 11, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're thrilled to hear that Terrell provided you with great service and helped you walk out with your desired F150 the same day at a comfortable price. Providing excellent service and addressing any questions or concerns you had is important to us, and we're delighted that Terrell exceeded your expectations. We appreciate your recommendation and look forward to assisting you and your wife when she's ready for a new ride! If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 01, 2024

Service was great. Employees cared about my concerns. Repaired what they thought would fix the problem but problem still exists. More

by JDITTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lominac
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May 01, 2024

Everyone was very nice . Douglas and Carla. I appreciate all the hard work. Thank you More

by darundale54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson, Douglas Thompson
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May 01, 2024

This ABSOLUTELY the worst service dealership to take ur vehicle to. A month later still no Quote. They do not answer voicemails. Don’t answer calls. The receptionist tried to help but gave me wrong informa More

by Lgallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone sucked!! Horrible service. , Karla Wilson, Douglas Thompson, Daphne Deason, Wayne Lominac
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May 01, 2024

Low professional customer relations. Carla Wilson was cold and unresponsive to any of our requests. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karla Wilson
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May 01, 2024

Went in for state inspection. My car was finished very quickly. Daphne was very professional and easy to work with. More

by davswitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
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