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Ron Carter Ford Alvin

Alvin, TX

Overview
Reviews
Vehicles
4.2
427 Reviews
Call Dealership (281) 331-8111

3005 FM 528 Rd

Alvin, TX

77511

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Showing 427 reviews

May 14, 2024

Take to long on oil change took about 3 hour for a oil change wait to long More

by KEFFERSBUS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Thompson, Daphne Deason
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May 13, 2024

Good experience, excellent communication. Upon pickup my service coordinator was not available so another coordinator helped me. More

by keri.mills0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson, Wayne Lominac
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May 13, 2024

Daphne was great, truck was in good hands and service performed. Only service that could be added is a car wash before delivery More

by bradparker246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
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May 13, 2024

TJ was easy going from the start. Not pushy or impatient, just a genuinely relaxed salesman ready to make a deal. He was great. More

by clintweekley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TJ Gittens
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Jun 11, 2024 -

Ron Carter Ford Alvin responded

Thank you for sharing your positive experience with TJ! We're delighted to hear that he provided you with a relaxed and enjoyable car-buying experience. It's great to know that he was easygoing, not pushy or impatient, and genuinely focused on making a deal that worked for you. We appreciate your kind words and your business. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

May 10, 2024

The dealership did an excellent job working with us while traveling to communicate with us and complete the repairs on our vehicle. More

by Daharris_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Wilson, Douglas Thompson, Daphne Deason
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May 10, 2024

Wouldn’t even knock a few hundred bucks off the price because it is a “destination” dealership. Therefore I will not recommend you. More

by Eshoffman007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian McClure
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May 10, 2024

I appreciate the attention to detail in fixing the recalls and finding the source of the shuttering problem with my trucks wheels at various speeds. This was a welcome surprise for it yo be fully cove More

by jstanscz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason, Wayne Lominac
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May 10, 2024

I experienced the stroud under my truck not secured again, and I mention that it was not secured the last oil change w had and the service tech assured me that that would not happened and that was not More

by BACKUSMOLE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
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May 10, 2024

They were quick and very helpful with identifying the issues. Made suggestions and fixes promptly. More

by arpee_20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Deason
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May 09, 2024

This was the best experience I’ve ever had with buying a vehicle. Everyone from the salesman to the finance guy was get top notch. More

by jduncan006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RICKEY SPECHT
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Jun 11, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for sharing your experience with us! We're thrilled to hear that your vehicle-buying experience, guided by Rickey Specht and our finance team, was the best you've ever had. Providing top-notch service is our priority, and we're delighted that we could exceed your expectations. If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future! Best regards, Ann Mitchell Customer Experience Coordinator Ron Carter Ford

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