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Ron Carter Ford Alvin

Alvin, TX

4.3
426 Reviews

3005 FM 528 Rd

Alvin, TX

77511

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Showing 426 reviews

November 25, 2023

Everyone was super friendly and very helpful. I went to the used dept but they still treated me as if I was buying a new car. They made the process easy and stress-free. Will buy from again in th More

by lysergamide23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Mitchell, Mike Henderson, Angelo Medrano
Nov 28, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience with our dealership! We're delighted to hear that our team provided you with a friendly and helpful experience, even in the used department. Making the car-buying process easy and stress-free is a priority for us, and we're thrilled that we could deliver that for you. We truly appreciate your feedback and look forward to the opportunity to assist you again in the future. If there's anything more we can do for you, please don't hesitate to reach out. Thanks again for choosing us, and safe travels until we meet again!

November 25, 2023

Call me. I have called and left a voice mail for the service manager last Friday to discuss but still have not received a phone call More

by okromis
Recommend Dealer
No
Employees Worked With
Karla
November 24, 2023

The support at this dealership is not where it was when I purchased a truck there in 2008. Very disappointed. More

by henry.domingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 24, 2023 -

Ron Carter Ford Alvin responded

We're sorry to hear about your experience. We strive to provide exceptional support and regret that your recent visit to our service department didn't meet expectations. Your feedback is important to us, and we're committed to addressing this to regain your trust. Please reach out to discuss this further so we can make this right.

November 24, 2023

Very friendly and knowledgeable. Worked with me on finding the right truck and the financing. More

by jastamy
Recommend Dealer
Yes
Employees Worked With
TJ
Nov 28, 2023 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team was able to provide you with friendly and knowledgeable assistance. Finding the right truck and securing suitable financing are significant decisions, and we're glad we could work together to meet your needs. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future. Safe travels and thanks for choosing the us, all new Ron Carter Ford

November 23, 2023

Quick turnaround and excellent customer service! I would highly recommend to my friends and family. More

by bryan.charbula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 08, 2024 -

Ron Carter Ford Alvin responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you appreciated our quick turnaround and excellent customer service. Your recommendation means a lot to us, and we're honored that you would consider recommending us to your friends and family. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We're here to provide top-notch service, and we look forward to serving you, your friends, and your family in the future. Thanks again for choosing us!

November 23, 2023

The service technician was able to fix the screen on my dashboard to reflect the screen I wanted which I had not been able to do More

by pfbaker08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sales dept but service
Jan 08, 2024 -

Ron Carter Ford Alvin responded

We're thrilled to hear that our service technician was able to address the issue with your dashboard screen and customize it to your preferences! Providing solutions that enhance our customers' experiences is always our goal, and we appreciate your positive feedback. If you have any more concerns or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you in the future. Thank you for choosing our services!

November 21, 2023

Ron Carter Ford does awesome work on your vehicle in a short time at reasonable cost. More

by redtail57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Jan 08, 2024 -

Ron Carter Ford Alvin responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with Ron Carter Ford and that you appreciate the quality of work done on your vehicle in a short time and at a reasonable cost. Providing efficient and affordable services is a top priority for us, and we're pleased to know that we met your expectations. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

November 19, 2023

The dealership was very nice and clean. My vehicle was handled in a timely manner. Ford motor company is trash trying to make money off my safety, thanks a very bad look. More

by Dominicrocjd
Recommend Dealer
No
Employees Worked With
Thomas
November 18, 2023

They didn't communicate in a timely manner. I had to keep calling and calling to get answers More

by Lisa.vel68
Recommend Dealer
No
Employees Worked With
Aaron & Stan
November 17, 2023

The sale (persons) hahaha, endured my madness and fravality with grace. I still know I paid way too much. I bought my last new truck in 1994 the last weekend of October at Ron Cater and I bought this More

by FFRANKS_HOUSTON1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Can remember , Angelo Medrano
Dec 21, 2023 -

Ron Carter Ford Alvin responded

Thank you for sharing your entertaining review! We're delighted to hear that our sales team handled your "madness and frivolity" with grace – a sense of humor is always a plus! We appreciate your loyalty over the years and are thrilled to have been part of your truck-buying experience again after nearly three decades. If there's anything specific you'd like us to address regarding your purchase, please feel free to reach out. We value your feedback and are here to assist. Here's to another 20 years, and we'll be here whenever you decide to make your next move. Hahaha. Thank you for choosing us once again!

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